Why is my seat assignment status "pending?"
Jan 8, 2011, 8:58 pm
#1
Original Poster
Join Date: Jun 2007
Location: NYC
Programs: DL Plat, SPG Gold, Marriott Gold, Hilton Gold
Posts: 229
Why is my seat assignment status "pending?"
I am flying JFK-AMS-GVA and then reverse route home in WBC. Three days ago I called to get my seat assignments changed on three of the flights. The customer service agent was Delta who services KLM North America flights. He changed my seats for me and told me he "put in the request" in the KLM system. When I go to the KLM web site to look at my reservation, it has the revised seating but the ones that I changed have a "pending" status (the one I didn't says "confirmed"). Why is it still pending after three days? Is this a glitch that I should follow up on? I don't want to get stuck last minute with a middle seat.
Jan 9, 2011, 3:10 am
#2
Join Date: Jun 2004
Location: Netherlands
Programs: FB Platinum, M&M, BA Executive Club, Sofitel Plat, Priority Club, Starwood Preferred Guest
Posts: 1,447
I am flying JFK-AMS-GVA and then reverse route home in WBC. Three days ago I called to get my seat assignments changed on three of the flights. The customer service agent was Delta who services KLM North America flights. He changed my seats for me and told me he "put in the request" in the KLM system. When I go to the KLM web site to look at my reservation, it has the revised seating but the ones that I changed have a "pending" status (the one I didn't says "confirmed"). Why is it still pending after three days? Is this a glitch that I should follow up on? I don't want to get stuck last minute with a middle seat.