welltravelled88

Hey, I have just completed my KLM houses collection (almost -- just missing 90 and 91).

What is the real story with the Royal Palace and Waag ? A lot of sources say they give them to honeymoon couples, although no-one in KLM was ever able to confirm this, or to even think how they would record a honeymoon couple and order the item for them.

Does KLM ever give those items out to passengers / customers ? To whom, and how, based on what ?

I hear the Royal Palace has been discontinued anyway, but that's another matter.

I know I can purchase them online. But if I made my whole collection just by flying (I even write the flight number and route on a label on the back), I would feel odd buying those special items at this point.

pjhartog

AFAIK, the Royal Palace used to be given out to honeymooners in Royal Class, as the Waag is given to honeymooners in WBC - at least they did that until a few years ago - have no recent confirmation.
When we were on our honeymoon the Waag was not on board but they send it to our home address afterwards - a simple request to the purser.

More difficult was that we were seated on 77K and 10B or something like that - but that was also corrected before take off.

Since the Royal Palace can no longer be obtained the proper way, you could purchase it - like we did - to complete your collection. As for the Waag - get confirmation on the current policy and then a honeymoon would suffice.

best with the planning

PJH

orbitmic

YVR Cockroach

The Royal Palace is supposed to be only issued only to the winner of some golf tournament KL sponsors. At least according to the book that was published when House 90 was released last year.

welltravelled88

Thanks !

But that's the problem: no-one seems to know what the policy is. I did mention to several pursers who had no idea. And when I wrote to Customer Relations, all they did was refer me to the website...

This is why I was wondering whether anyone here knows what the policy actually is, or where we could find it... or which department to ask I guess.

Cheers.

jetfan

AFAIK, the Royal Palace used to be given to honeymoon couples many years ago, not sure if it was only in Royal Class or also in Business/Tourist Class.
Then KLM changed the policy and for a few years De Waag was given away instead.
But now I guess neither is given out, I've seen honeymoon couples in Y class who get a glass of champagne (yeah real glass in Y!) and a random house.
Not sure what they do in J class now, maybe an extra house?

KLM has some special editions like the Royal Palace and the "Ridderzaal" but in lower scale (so much larger in size) that are given out in special occasions (I guess like the winner of the KLM Open got one). But those are very rare. Just read on the internet that the Ridderzaal was a gift to attendants of an airline CEO dinner in the same venue in 2009. So you know who to contact if you're looking for one of those

http://www.klm.com/travel/us_en/abou...n_KLM_lane.htm

FlyingOverParis

Last year I obtained the waag on my honeymoon to africa. Whether the house is still given to just-married couples, i do not know. I do not make such trips every year.

jetfan

Very surprising, I thought it was taken out of production years ago.

welltravelled88

Hmmm... Ok, but still, what is the input in Amadeus to say you are on honeymoon and get the Waag ?

OS KL COUPLE ON HONEYMOON X PLEASE GIVE WAAG X THKS
SR KL WAAG

Any idea ? I just don't get the feeling that anyone in KLM (at least those I spoke to) actually know.

FlyingOverParis

I arranged flights with points by using tel call with platina assistence. However I only got house afterwards, one of the trolleys was not locked in Joburg and contents stolen.
House does not have year, like other houses.