How to get Aa elite benefits on JetBlue
Aug 4, 2022, 12:09 pm
#31
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,584
Just wanted to share my experience. I am an AA Platinum Select card holder. Booked my Blue Basic fare for my wife & I a couple of months ago, LAX-EWR on JetBlue red-eye flight. When I made my reservation, after entering my AA FF number, I looked to reserve seats but was only given a $$ upgrade option. This past weekend, I called in to JetBlue and was told that AA Platinum Elite status had no benefits for seating or baggage for Blue Basic (ie. Extra charges for checked or overhead baggage, no seats until 24 hours before flight.)
Last night, I checked in exactly 24 hours ahead. The reservation still said no bags, but when I added one for each of us and proceeded to the next page, there was no charge for the bags. Continuing on, I went to reserve seats and was offered up EMS seats. Took those seats and completed the check in. Also my reservation had previously been tagged for the last boarding group but after my check in, it said that I was boarding with the AAElite group.
So it appears that AA Elite benefits are not able to be applied until check in but until then, there is no way to get free bags or seats. I am pretty sure that I got the baggage option first so that probably did not rely on the EMS option, making the only issue being you cannot claim benefits until the 24 hour check-in period. Of course, that might mean that if there is a full flight of JetBlue Mosaic passengers, it might be difficult to get the EMS upgrade, but you should be able to at least be able to check luggage free of charge. I am also expecting that since I was able to get an EMS upgrade, I could also use the carry-on overhead option but with a non-stop, we are fine with checking our bags.
Hopefully my experience is mirrored by other AA Elites. It still seems like reciprocity is not very well documented but at least it does appear as though there is some benefit for AA Elites.
Last night, I checked in exactly 24 hours ahead. The reservation still said no bags, but when I added one for each of us and proceeded to the next page, there was no charge for the bags. Continuing on, I went to reserve seats and was offered up EMS seats. Took those seats and completed the check in. Also my reservation had previously been tagged for the last boarding group but after my check in, it said that I was boarding with the AAElite group.
So it appears that AA Elite benefits are not able to be applied until check in but until then, there is no way to get free bags or seats. I am pretty sure that I got the baggage option first so that probably did not rely on the EMS option, making the only issue being you cannot claim benefits until the 24 hour check-in period. Of course, that might mean that if there is a full flight of JetBlue Mosaic passengers, it might be difficult to get the EMS upgrade, but you should be able to at least be able to check luggage free of charge. I am also expecting that since I was able to get an EMS upgrade, I could also use the carry-on overhead option but with a non-stop, we are fine with checking our bags.
Hopefully my experience is mirrored by other AA Elites. It still seems like reciprocity is not very well documented but at least it does appear as though there is some benefit for AA Elites.
I'm a little confused by your post. "AA Platinum Select" is not the name of an AAdvantage elite tier; it is the name of a Citi-issued credit card which earns AAdvantage miles and confers some benefits when flying on AA metal. There are no JetBlue benefits associated with having such a card.
If you also happen to have elite status in the AAdvantage program (Gold, Platinum, Platinum Pro, or Executive Platinum), then that would explain the benefits you received from JetBlue at check-in.
It had previously been reported that the free-checked-bag benefit was only confirmable at the airport, and not during online check-in. But it appears that you were able to get it online.
Aug 4, 2022, 4:27 pm
#32
Join Date: Feb 2011
Posts: 8
Sorry about that. I corrected my post to state that I am a Gold Elite.
Yesterday night, when I did my online check-in at 24 hours before flight time, it still said that I would have to pay for checked luggage and I was preparing to pay so I added the bag and went to the next page in my check-in. On the next page, it had a $0.00 charge for the bag that I had entered. My wife and I were just going to go with 1 bigger bag (extended weekend trip) but after seeing no charge, I went back, entered a bag for each of us and proceeded to the next page where it accepted both the bags (1 each) without a charge. The next page after that was choosing seats and I realized at that point that I was getting EMS seats.
Yesterday night, when I did my online check-in at 24 hours before flight time, it still said that I would have to pay for checked luggage and I was preparing to pay so I added the bag and went to the next page in my check-in. On the next page, it had a $0.00 charge for the bag that I had entered. My wife and I were just going to go with 1 bigger bag (extended weekend trip) but after seeing no charge, I went back, entered a bag for each of us and proceeded to the next page where it accepted both the bags (1 each) without a charge. The next page after that was choosing seats and I realized at that point that I was getting EMS seats.
Last edited by benaccetto; Aug 4, 2022 at 4:34 pm Reason: Status clarification
Aug 5, 2022, 4:24 pm
#33
Join Date: Jan 2016
Location: New York
Programs: AA EXP, Hyatt Globalist, Marriott Titanium
Posts: 260
As an AA EXP, I did a same-day switch (I was able to do so starting midnight on the departure day) for my mint flight but on check-out still had to pay the $75 same-day switch fee. I figured I would arrive at the airport before my flight to get it taken off. None of the Jetblue agents, both at the regular travel assistance desk and the mint desk knew that same-day switch was complimentary.
In the end I gave up and DM'd jetblue on twitter, and they promptly refunded me the $75 switch fee.
In the end I gave up and DM'd jetblue on twitter, and they promptly refunded me the $75 switch fee.
Aug 17, 2022, 12:54 am
#34
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,630
B6 Award ticket with a companion. Both of us got two bags for free and EMS during check-in.
Aug 20, 2022, 7:43 am
#35
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,506
Aug 22, 2022, 6:27 am
#36
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,630
Aug 30, 2022, 10:30 pm
#37
Join Date: Aug 2022
Posts: 2
(just did this a week ago for a flight on B6 in 2 weeks)
Booked with TrueBlue points, then used the chat function in the JetBlue app to request an agent change the account to my AAdvantage number.
I attempted to do it online (PC and iPhone app) but the field remained greyed out. Seems like calling/messaging is the only way to fix after booking.
Hopefully I’ll get EMS seats when I go to check-in!
Aug 31, 2022, 11:19 am
#38
Join Date: Mar 2009
Location: SNA
Programs: M/R AMBASSADOR/LT/TIT/UASILVER/AAGOLD
Posts: 469
My experience was the same as AAkiddo. However, after adding my AA number, I was unable to view my reservation on the JetBlue site and could not add it. It did appear on my app but still cannot manage reservation.
Mar 27, 2023, 7:49 am
#39
Join Date: Nov 2015
Programs: AAdvantage EXP, Marriott Ambassador (LT Titanium)
Posts: 94
Is it confirmed that NONE of the AA-Jetblue stated benefits show at time of booking, and we can only see them (hope to see them) @ 24hrs prior to flight? I booked a Blue Basic fare and would hate to be left with not even a carry on..
Mar 27, 2023, 8:24 am
#40
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,548
That's correct. All the benefits start at check-in.
Apr 29, 2023, 6:27 am
#41
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,816
Correct. T-24 hours is when the doors to the kingdom open. Not to worry. They open - I'm content as an AA EXP fly B6 if it means saving 3-4 hours over an AA connection.
May 11, 2023, 1:46 pm
#42
Join Date: Jul 2005
Location: BOS
Programs: BA GLD for LIfe, AA PLT 2 MM miler, B6 Mosaic, Star GLD; HH Diamond; Marriott PLT, IHG Plat
Posts: 1,368
I have a variant of the same problem. I have been Mosaic for a number of. years by some combination of flights and credit card spend. I'm AA Plat for Life but more importantly I'm BA Gold for Life. I'd like to accumulate Mosaic points but get perks if there are any for being One World Emerald.
May 11, 2023, 2:06 pm
#43
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,847
I have a variant of the same problem. I have been Mosaic for a number of. years by some combination of flights and credit card spend. I'm AA Plat for Life but more importantly I'm BA Gold for Life. I'd like to accumulate Mosaic points but get perks if there are any for being One World Emerald.
May 11, 2023, 2:17 pm
#44
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,584
While B6 is not part of oneworld, AA elites do get perks when flying B6. But I'm pretty sure that to get those perks, one's AAdvantage number has to be in the PNR.
May 11, 2023, 3:48 pm
#45
Join Date: Jul 2005
Location: BOS
Programs: BA GLD for LIfe, AA PLT 2 MM miler, B6 Mosaic, Star GLD; HH Diamond; Marriott PLT, IHG Plat
Posts: 1,368
I wasn't clear until I read the response. I'd like to get Mosaic points but OneWorld Emerald Perks when flying AA. Is that possible?