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-   -   EMS seating charges increased for Mosaic? (https://www.flyertalk.com/forum/jetblue-trueblue/2026656-ems-seating-charges-increased-mosaic.html)

notthatdeadyet Oct 10, 2020 4:57 pm

EMS seating charges increased for Mosaic?
 
B6 Mosaic member with a question on seating fees. Just booked a flight and was charged 2200 points for EMS. It was 700 points for same flight/seat last month. Cash prices were same at $55. Is this new? I guess I missed the notice?

RememberTheConcord Oct 10, 2020 7:14 pm

I also noticed the same thing on a recent flight. There was no notice, as far as I can tell. Seems to be about a fixed 2cpp for an EMS as a Mosaic now.

AutoSlash Oct 10, 2020 11:49 pm

Same here. The flat 1K points for a transcon seems to be a thing of the past. :(

notthatdeadyet Oct 11, 2020 4:01 am

Thanks, I appreciate the confirmations.

dtremit Oct 11, 2020 10:37 am

Jeez. $34 or 1500 points on BOS-RIC on a random date I checked. Last route I flew. I paid 400 points for the seat last time.

If this isn't temporary, it's going to make me seriously reconsider the value of Mosaic. This and no change fees were the major benefits I utilized on work trips. I didn't mind burning a portion of my points from a given flight for EMS — but at these values an EMS seat is almost double what the flight earns in the first place.

MSYtoJFKagain Oct 12, 2020 6:16 am

That's a major devaluation of Mosaic. That was a huge factor for me pushing to maintain the status when I had it. 500 miles a leg upgrades were a great way to ensure a seat upfront if in a great hurry during business trips. Makes me wonder what they'll charge for a EMS points upgrade to EMS for TATL. 10000?

hi55us Oct 12, 2020 12:09 pm

Jet Blue needs to realize the competition charges zero. This is a big shortcoming of Mosaic. They should start a published free upgrade program to EMS.

dtremit Oct 12, 2020 1:03 pm


Originally Posted by hi55us (Post 32742004)
They should start a published free upgrade program to EMS.

If they are in fact eliminating the discount on point-based upgrades, I don't think there's much chance they're going to turn around and offer them for free.

I am holding out a sliver of hope that they just botched something on the website — e.g., they're rolling out the ability for non-Mosaics to book EMS seats for points, and forgot to implement the Mosaic discount.

AutoSlash Oct 12, 2020 1:41 pm

While we don’t have any upcoming B6 flights at the moment, it might be interesting for someone who does to call the Mosaic line and see if they can book via phone for 1K points. This is something we’ve done in the past and the agents happily take care of it. We’d be curious to see if they will still do it for 1K or if they are quoting a higher rate via phone now as well?

notthatdeadyet Oct 12, 2020 1:44 pm


Originally Posted by dtremit (Post 32742171)
I am holding out a sliver of hope that they just botched something on the website — e.g., they're rolling out the ability for non-Mosaics to book EMS seats for points, and forgot to implement the Mosaic discount.

Possible. Yet when I inquired about the increased point level required, the rep stated that the change had occurred "recently" and went on to illustrate how Mosaics received various "bonus levels" of points which could be used for EMS seating.

dtremit Oct 12, 2020 2:19 pm

Same here — reply came after I posted that. Apparently 2.26¢/point is "still a discount."


Thank you for contacting JetBlue. We appreciate the chance to respond to your inquiry.

We have adjusted the rate for EMS seats using points. Just like airline fare, price in points has always been variable and we have recently updated the redemption ratio to be more in line with the value of an Even More Space Seat. This is still a discount from our cash price and it remains a benefit exclusive to Mosaic members to redeem points for an Even More Space seat.

We appreciate you reaching out to us and look forward to welcoming you aboard JetBlue!

Traveler_boy_25 Oct 13, 2020 10:41 am

https://thepointsguy.com/news/jetblu...aic-seat-perk/

I don't know why anyone would stay loyal to B6...

GW McLintock Oct 13, 2020 11:52 am

Some discount... I just booked a ticket on Delta for next week :rolleyes:

-J.

tphuang Oct 13, 2020 12:08 pm


Originally Posted by Traveler_boy_25 (Post 32744696)
https://thepointsguy.com/news/jetblu...aic-seat-perk/

I don't know why anyone would stay loyal to B6...

You mean aside from the fact that the product is really good?

We will see what happens to the mosaic program. I think it's too early to make any conclusions on how the mosaic program will look in a few months. I would be surprised if they make any big changes to mosaic before their partnership with AA is finalized.

Traveler_boy_25 Oct 13, 2020 1:26 pm


Originally Posted by GW McLintock (Post 32744869)
Some discount... I just booked a ticket on Delta for next week :rolleyes:

-J.

That's good! You will actually get to your destination!


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