Refund for flights to states with quarantine requirements
Jun 24, 20, 3:40 am
#1
Original Poster
Join Date: May 2005
Programs: AA, USAir
Posts: 59
Refund for flights to states with quarantine requirements
We have nonstop flights to Florida in August. Because of the high infection rate in NY, NJ and CT early in the spring, Florida requires a 14 day quarantine. Now CT is discussing a quarantine for travelers from Florida because of the increased infections there.
Our travel covers 5 days, and quarantine is impossible. We need groceries, gas, rental car, hotel, etc.
Will we be eligible for a refund on Jet Blue if we would be in violation of regulations? Thanks in advance.
Our travel covers 5 days, and quarantine is impossible. We need groceries, gas, rental car, hotel, etc.
Will we be eligible for a refund on Jet Blue if we would be in violation of regulations? Thanks in advance.
Jun 24, 20, 4:06 am
#2
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Originally Posted by adeleswart
We have nonstop flights to Florida in August. Because of the high infection rate in NY, NJ and CT early in the spring, Florida requires a 14 day quarantine. Now CT is discussing a quarantine for travelers from Florida because of the increased infections there.
Our travel covers 5 days, and quarantine is impossible. We need groceries, gas, rental car, hotel, etc.
Will we be eligible for a refund on Jet Blue if we would be in violation of regulations? Thanks in advance.
Our travel covers 5 days, and quarantine is impossible. We need groceries, gas, rental car, hotel, etc.
Will we be eligible for a refund on Jet Blue if we would be in violation of regulations? Thanks in advance.
Jun 24, 20, 4:49 am
#3
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Originally Posted by adeleswart
Will we be eligible for a refund on Jet Blue if we would be in violation of regulations?
Airlines are interstate businesses and are generally exempt from complying state law. Specifically, ADA explicitly preempts states from regulating prices, routes, or services of airlines.
As bad as it sounds, because the order does not prevent B6 from operating its services, B6 is under no obligation to provide a refund, as B6 is exempted from complying state contract law.
Jun 24, 20, 5:03 am
#4
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,488
Rules in June and rules in August may be flipped 180 degrees. I expect you will have free movement in FLA, but will have to quarantine when you return
Jun 24, 20, 6:14 am
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,268
No, all you get is travel credit for future use. But, in no event should you cancel until your travel date. If B6 either cancels your flight or substantially changes its timing, you are then due a full refund.
The B6 waiver for Covid-19 for tickets booked before June 30, is
"For voluntary cancellations, funds will be issued as a JetBlue Travel Bank Credit, valid for 24 months from the date of issuance. "
You can do that whatever quarantine rules Florida chooses to have in effect on your date of travel. The fact that your travel may be impractical (no way to predict what the rules will be in August) does not mean that it is prohibited. Even if prohibited, that would not obligate B6 to issue a refund if you choose to cancel.
Do check your travel insurance carefully before cancelling and accepting a credit. Depending on what the specifics of your policy, it is possible that if travel is prohibited or impractical, that you are covered. Will take a careful read of the policy contract, not a phone answer from an agent.
The B6 waiver for Covid-19 for tickets booked before June 30, is
"For voluntary cancellations, funds will be issued as a JetBlue Travel Bank Credit, valid for 24 months from the date of issuance. "
You can do that whatever quarantine rules Florida chooses to have in effect on your date of travel. The fact that your travel may be impractical (no way to predict what the rules will be in August) does not mean that it is prohibited. Even if prohibited, that would not obligate B6 to issue a refund if you choose to cancel.
Do check your travel insurance carefully before cancelling and accepting a credit. Depending on what the specifics of your policy, it is possible that if travel is prohibited or impractical, that you are covered. Will take a careful read of the policy contract, not a phone answer from an agent.
Jun 24, 20, 8:34 am
#6
Join Date: Jun 2008
Posts: 46
credit but no refund
Im in the same boat, but waiting it out. There has been rumors that Floridas mandatory quarantine for travelers from the tri state area will be lifted in early July, however with NY and Ct threatening Florida travelers a quarantine , De Santis might be pissed enuf to extend his quarantine orders...Would not be thrilled to quarantine in Ny for 14 days, tho I am retired, its doable for me
Jul 11, 20, 9:56 am
#7
Join Date: Aug 2015
Location: NYC
Programs: Marriott Platinum Elite, JetBlue Mosaic, AA, DL, Southwest, Hilton
Posts: 702
The Florida quarantine has now been extended to September 5 for those entering the state from NY, NJ, CT.
In addition, NY has a quarantine in place for anyone entering the state from FL and several other hard hit states. The list changes daily.
So basically, you'd have to quarantine 14 days or duration of the trip (whichever is shorter) on either direction. I'm personally holding off on going to Florida until these are lifted.
In addition, NY has a quarantine in place for anyone entering the state from FL and several other hard hit states. The list changes daily.
So basically, you'd have to quarantine 14 days or duration of the trip (whichever is shorter) on either direction. I'm personally holding off on going to Florida until these are lifted.
Jul 11, 20, 3:48 pm
#8
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,268
Does not appear that the B6 rules have changed. Choices are to wait it out and hope for a cancellation or substantial schedule change, either of which means that a refund is in order OR to voluntarily cancel just before the flight and take the credit.
Aug 10, 20, 8:21 am
#11
Join Date: Feb 2010
Location: JFK LGA PBI BOI
Posts: 834
Originally Posted by dplantz
The quarantine requirement in Florida for arriving from CT, NY, and NJ was canceled on August 4th. You can travel normally now from those States.
