Can't sign into my account

Old Feb 16, 19, 9:19 pm
  #1  
Original Poster
 
Join Date: Jun 2000
Location: Arlington, MA USA
Programs: AA LifetimeGold, WN A-ListPreferred, B6 Mosaic, ChoicePrivileges Diamond, BestWestern Diamond Select
Posts: 388
Can't sign into my account

Anyone else having this problem?
Drummer is offline  
Old Feb 18, 19, 12:30 pm
  #2  
 
Join Date: Aug 2016
Location: MA
Programs: TrueBlue Mosaic, HHonors, Marriott
Posts: 28
I'm having website issues as well...trying to change a flight, it signs me out when i click on the flight i want to change on the "manage" page.
amonisis is offline  
Old Feb 19, 19, 5:18 pm
  #3  
 
Join Date: Dec 2004
Posts: 99
I cannot sign into my account on any browser on my laptop, but the app works. The page just displays three moving dots after I click the logon button, and never completes the logon.

----------Update - I can now log on.

Last edited by rewindrw; Feb 19, 19 at 5:20 pm Reason: Update
rewindrw is offline  
Old Feb 21, 19, 10:29 am
  #4  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: NYC
Posts: 23,226
Anyone having problems checking in?
at https://checkin.jetblue.com:

This page isn’t working If the problem continues, contact the site owner.
HTTP ERROR 413

Joke.
ijgordon is offline  
Old Feb 27, 19, 5:30 pm
  #5  

2019 Secret Santa
 
Join Date: Jun 2012
Location: New England
Programs: DL GM, UA, B6, AA, WN, AS, AGR
Posts: 3,710
If you’re using Google Chrome as a browser, Chrome tends to mishandle the cookies. I’d suggest trying on incognito mode.
diburning is offline  
Old Mar 1, 19, 9:17 pm
  #6  
Moderator: Hotel Deals and MilesBuzz
 
Join Date: May 1998
Location: Washington, DC
Posts: 14,030
I have no problem logging into my account but I haven't been able to see my detailed activity in about 5 months. Doesn't work for me regardless of what device I use (Windows laptop, Android smartphone).
MileageAddict is offline  
Old Mar 3, 19, 10:49 am
  #7  
FlyerTalk Evangelist
 
Join Date: Oct 2005
Location: Somewhere between here and there...
Programs: WWF, Appalachian Mountain Club
Posts: 11,522
B6 IT is just awful. Always has been.

Weather waiver allowed me to change my flight. New flight shows in manage trips splash page, but when I click on the new flight to manage it, it recalls the old one that I didn't take. So basically can't manage it without a phonecall, but there's a weather waiver so the lines are jammed. Great.

Still, better than a couple years ago when the android app just stopped working entirely for about 6 months. That was fun and they surely lost some $$ from me during that time.
tkey75 is offline  
Old Mar 5, 19, 8:41 am
  #8  
 
Join Date: Apr 2004
Location: BOS
Programs: Marriott Titanium / LTG, HHonors Gold, JetBlue Mosaic, Nat'l Exec
Posts: 3,253
Originally Posted by tkey75 View Post
Weather waiver allowed me to change my flight. New flight shows in manage trips splash page, but when I click on the new flight to manage it, it recalls the old one that I didn't take. So basically can't manage it without a phonecall, but there's a weather waiver so the lines are jammed. Great.
And the weather waiver has also knocked out the SDC functionality. I think they repurposed the SDC code for the weather waiver, so it sees a >1h same day change as "outside the change window and tries to charge fare diff.

Sigh.
dtremit is offline  
Old Mar 13, 19, 10:29 pm
  #9  
 
Join Date: Nov 2006
Location: SFO South Bay
Programs: UA 2MM, B6 Mosaic
Posts: 2,939
Happening again to me. And now the Android app crashes after about 10 seconds. So no way to check flights other than call.
blueman2 is offline  

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