JetBlue Doesn't Listen to its Loyal Customers
Feb 10, 2019, 12:50 pm
#17
Join Date: Dec 2012
Location: LAS
Programs: B6 Mosaic, Marriott Plat., UA, NZ
Posts: 149
Yah, upgrading with points (to Mint) would be the only addition I'd ever ask for. With that, the 15k yearly bonus would essentially be a free upgrade.
Feb 10, 2019, 5:09 pm
#18
Join Date: Nov 2014
Posts: 50
Agree with the website criticism. It got significantly worse in the recent "upgrade" and I find it not even usable with certain browsers (Firefox Explorer ). Can we have the old site back? Not perfect but much better than what we have now.
Feb 11, 2019, 3:19 am
#19
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,637
The new site is full of bugs and they don't seem to be interested in fixing them. It's especially bad with Chrome. I have to either delete all cookies from JetBlue every time, or use an incognito window because it keeps thinking that I'm logged in when I'm not, and then throws and error instead of redirecting me to the login page.
Feb 11, 2019, 9:57 am
#20
Join Date: Dec 2012
Location: LAS
Programs: B6 Mosaic, Marriott Plat., UA, NZ
Posts: 149
The new site is full of bugs and they don't seem to be interested in fixing them. It's especially bad with Chrome. I have to either delete all cookies from JetBlue every time, or use an incognito window because it keeps thinking that I'm logged in when I'm not, and then throws and error instead of redirecting me to the login page.
You can also do a logout via the top-right menu then log back in. Still crappy engineering work though...