Mosaic: When can I select EMS seats? (if regular seats are all taken)
Oct 18, 18, 12:04 pm
#1
Original Poster
Join Date: Jan 2016
Programs: AA EXP, Hyatt Globalist, Marriott Premier Plat
Posts: 174
Mosaic: When can I select EMS seats? (if regular seats are all taken)
Checked in for a flight and I don't have any assigned seats at the moment - I know that I can get seat assignments at the gate, but I'm wondering if its also possible to assign them at the check-in counter or over the phone? Mosaic, if that matters.
Oct 18, 18, 12:49 pm
#2
Company Representative - Autoslash
Join Date: Jun 2006
Location: New York, NY
Posts: 4,071
Yes, you can get them assigned at the check-in counter. If flying out of JFK, there is a dedicated Mosaic counter. Other airports may have a different configuration, but regardless, they can assign you an EMS seat at check-in if they are still available.
