Mosaic Change/Cancellation Policy

Old Oct 13, 18, 3:51 pm
  #1  
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Join Date: Oct 2018
Programs: JetBlue Mosaic
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Mosaic Change/Cancellation Policy

I recently turned Mosaic, and have yet to utilize the free change/cancellation fee option. My question is this-

I booked a flight for myself and my fiancé roundtrip NYC to Chicago in two weeks. We are on the same itinerary. I can no longer go, but she still needs to go. Can I change the intinerary to just her- and cancel myself off of the itinerary? My fiancé is not Mosaic, but I am.
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Old Oct 13, 18, 4:30 pm
  #2  
 
Join Date: Sep 2015
Location: BOS
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Originally Posted by drewbikscube View Post
I recently turned Mosaic, and have yet to utilize the free change/cancellation fee option. My question is this-

I booked a flight for myself and my fiancé roundtrip NYC to Chicago in two weeks. We are on the same itinerary. I can no longer go, but she still needs to go. Can I change the intinerary to just her- and cancel myself off of the itinerary? My fiancé is not Mosaic, but I am.
Yes you can, I've done it several times. You have to call the mosaic line to cancel your portion of the ticket.
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Old Oct 13, 18, 4:35 pm
  #3  
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Originally Posted by joachimm View Post
Yes you can, I've done it several times. You have to call the mosaic line to cancel your portion of the ticket.
Thank you so much, Joe! With this information- my travel planning has been forever upgraded- and my life has totally changed! Very exciting!!
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Old Oct 13, 18, 7:45 pm
  #4  
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Join Date: Apr 2001
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Yes, you can do that. But as soon as you do she loses the Mosaic benefits; future changes won't be free. Don't abuse it.
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Old Oct 13, 18, 7:56 pm
  #5  
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For sure- definitely not trying to abuse it all- just nice to know when planning future trips.
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