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Blue Fare - Scored Two Free Bags!

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Blue Fare - Scored Two Free Bags!

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Old Jan 20, 2018, 10:56 am
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Join Date: Apr 2015
Posts: 5
Blue Fare - Scored Two Free Bags!

Booked a "Blue Fare" flight to SJU. Booked in November for a flight in March.

When I completed the booking the confirmation page showed that each person has 2 checked bags included. I knew this was incorrect since the Blue fare does not include free checked bags. I chalked it up to a glitch and moved on.

When I received the confirmation email it had a reminder that said "You've purchased a Blue fare. This fare option does not include checked bags. You may pay for bags online (within 24 hours of departure), or upon arrival at the airport " That's fine, that's what I expected when I selected the fare.

Yesterday I received the following email from JetBlue:
Subject: Important Information About Your Upcoming Flight (uh oh - this is never good...)
Our records show that you are booked on an upcoming JetBlue flight to/from Puerto Rico. We want to make you aware that there was a technical issue with the Blue fare baggage allowance at the time you purchased your ticket. While this fare usually does not include checked bags, you are able to bring two free bags when you travel on this upcoming reservation.

Looked at my itinerary online and now it shows 2 free checked bags per passenger!
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