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Can't add Even More Seat or Edit Intinerary at all

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Can't add Even More Seat or Edit Intinerary at all

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Old Nov 19, 2017, 3:24 pm
  #1  
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Can't add Even More Seat or Edit Intinerary at all
First time JetBlue traveler. I put in my confirmation code and name to manage my booking. When I do, ever single option is greyed out. I'm trying to give them more money here by booking the Even More seats that are still available (sadly no first class option). I can't do anything. Has anyone else had this happen? i'm pretty annoyed that I have to post for something this basic.
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Old Nov 19, 2017, 3:31 pm
  #2  
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Call in and they can do it. Making changes after the initial booking is wonky, especially if not booked on jetblue.com originally.
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Old Nov 19, 2017, 4:26 pm
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Ugh. Thanks for the answer. I have to say I was expecting to be able to do basic stuff like that. I'm stuck on a flight now and I'd rather not be on the phone when I land.
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Old Nov 19, 2017, 5:39 pm
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Originally Posted by ou81two
Ugh. Thanks for the answer. I have to say I was expecting to be able to do basic stuff like that. I'm stuck on a flight now and I'd rather not be on the phone when I land.
Twitter is also useful for such in many cases.
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Old Nov 20, 2017, 11:14 am
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Originally Posted by ou81two
Ugh. Thanks for the answer. I have to say I was expecting to be able to do basic stuff like that. I'm stuck on a flight now and I'd rather not be on the phone when I land.
JetBlue itself is great but their website is, um, an "opportunity" for improvement.

Mike
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