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Change head of household for Family Pooling

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Old Oct 28, 2017, 8:49 am
  #1  
Company Representative - AutoSlash and HotelSlash
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Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
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Change head of household for Family Pooling

Does anyone know if it's possible to change the head of the household for Family Pooling, and if so, how to do it?
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Old Oct 28, 2017, 1:34 pm
  #2  
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I don't think it is.

Maybe have the new HoH leave the family pooling and create a new family pool and then invite the old family members back in, but there's the 1-year cooling period for those scenarios. :/
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Old Oct 28, 2017, 2:41 pm
  #3  
Company Representative - AutoSlash and HotelSlash
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Originally Posted by sbm12
I don't think it is.

Maybe have the new HoH leave the family pooling and create a new family pool and then invite the old family members back in, but there's the 1-year cooling period for those scenarios. :/
Thanks, I kinda figured that was the case. I'll give them a call to and report back if turns out there is a way to do it.
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Old Nov 8, 2017, 1:53 pm
  #4  
 
Join Date: May 2004
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I called and they said no. But said I needed to since my wife has the jetblue card and they only will give her the 10% back bonus,. and they were able to do it.
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Old Nov 8, 2017, 3:14 pm
  #5  
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Originally Posted by HepperSchepp
I called and they said no. But said I needed to since my wife has the jetblue card and they only will give her the 10% back bonus,. and they were able to do it.
That's exactly the reason I wanted to do it actually.
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Old Nov 8, 2017, 3:34 pm
  #6  
 
Join Date: Dec 2016
Posts: 1,485
Originally Posted by AutoSlash
Does anyone know if it's possible to change the head of the household for Family Pooling, and if so, how to do it?
not possible, I tried and called help line. They didn't let me. Worst of all, After I broke up the family pooling, I couldn't form a new one for another year.
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Old Feb 28, 2018, 1:52 pm
  #7  
 
Join Date: Aug 2001
Location: Bellevue, WA
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Originally Posted by HepperSchepp
I called and they said no. But said I needed to since my wife has the jetblue card and they only will give her the 10% back bonus,. and they were able to do it.
What "it" did they do exactly? Credit the 10% one time? Or set it up so the 10% was credited on an ongoing basis? Change the family pooling?

I am in the same situation: I'm the HOH and wife is (now) the one with the jetblue plus card.

I used to be the one with the jetblue plus card, because they told me that authorized users got all the same benefits including the free checked luggage. But her reservations were never automatically coded with that benefit, and now they have told me that authorized users don't get it, so we're signing her up for a card instead and we'll (after we've taken previously booked trips) cancel mine.
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