Last edit by: jay_dubya
As discovered by BeantownFlyer, there are lots of details on JetBlue's website
"The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft...."
From JetBlue to Unveil New Boarding Process
From JetBlue to Unveil New Boarding Process
JetBlue will board those passengers traveling in Mint on aircraft with a Mint cabin as well as those with TrueBlue Mosaic elite status first. The next group, Group A, will be for those passengers in the airline’s Even More Space premium economy-lite seats. In between Group A and Group B, families with small children may board.
The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft.
Smaller aircraft will have one fewer boarding group.
The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft.
Smaller aircraft will have one fewer boarding group.
New Boarding Process
#91
Join Date: Jul 2014
Location: Cape Cod
Programs: Free agent
Posts: 1,535
I've now had to deal with the boarding process as a non-Mosaic and without EMS.
It's a disaster.
I always fly in the front half in an aisle and in my last 3 flights I've had to gate check for the first time in nearly a decade.
I guess it's my fault for not wanting to sit in a middle EMS seat in the back half of the plane.
It's a disaster.
I always fly in the front half in an aisle and in my last 3 flights I've had to gate check for the first time in nearly a decade.
I guess it's my fault for not wanting to sit in a middle EMS seat in the back half of the plane.
#92
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
On a recent flight, when my partner and I checked in individually, he did not get group A from my Mosaic status, despite being in the seat next to me. On the next flight, I checked us both in simultaneously on the app, and we both got Group A. Ditto for a recent trip when I checked us both in at a kiosk.
I do wish the app would let you select *which* boarding pass to add to Apple Wallet, as right now it gives all the BPs to all the passengers on the PNR.
#93
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
If you need seating up front *and* guaranteed bin space, then buy EMS.
#94
Join Date: Jul 2014
Location: Cape Cod
Programs: Free agent
Posts: 1,535
Well, I've finally caved and started booking windows in the back when the EMS seats are too expensive on my way in to JFK. The time saved from having my baggage on hand via Group B boarding (having lost Mosaic) is more than the time lost from having to wait to disembark.
Does anyone know where the split from B to C/D starts row-wise?
Does anyone know where the split from B to C/D starts row-wise?
#95
Join Date: Jun 2019
Location: PDX
Programs: DL Platinum, Bonvoy Gold, HH Gold, National Executive, Hertz Presidents Circle
Posts: 136
I have had nothing but terrible experiences with JB since they updated their boarding process. It seems that no matter what seat I choose (aisle or window not EMS) I am group D or E, and I am being forced to check my overhead bag. Half the time when I walk on the plane there is plenty of room for my bag. I should not have to check my bag simply because I want an aisle seat. I now only fly DL and WN.
#96
Join Date: Feb 2017
Location: NYC
Programs: B6 Mosaic, Marriott Platinum
Posts: 119
This has been nightmare-ish for me, as well. I've also struggling to see the value of holding the B6 credit card - I feel they should mimic DL and let CC holders board in the front part of the boarding process. What really grinds my gears is when people dump their stuff in the front bins and then head to the back. I am sure it would open up a can of worms if we needed FA to police where people were putting their stuff, but it is just infuriating to walk into the plane as one of the first C people (not even D/E!) and everything is already full. Also, I've now had to gate check 9 of the last 10 flights and I've been told numerous times that my bag will be available on the jetbridge, only to be told (after waiting) that I have to go to baggage claim. Again, minor inconvenience in the grand scheme of things, but if other airlines can figure it out, why can't B6? I can't recall the last time I've had to gate check on another airline.
#97
Join Date: Jun 2019
Location: PDX
Programs: DL Platinum, Bonvoy Gold, HH Gold, National Executive, Hertz Presidents Circle
Posts: 136
This has been nightmare-ish for me, as well. I've also struggling to see the value of holding the B6 credit card - I feel they should mimic DL and let CC holders board in the front part of the boarding process. What really grinds my gears is when people dump their stuff in the front bins and then head to the back. I am sure it would open up a can of worms if we needed FA to police where people were putting their stuff, but it is just infuriating to walk into the plane as one of the first C people (not even D/E!) and everything is already full. Also, I've now had to gate check 9 of the last 10 flights and I've been told numerous times that my bag will be available on the jetbridge, only to be told (after waiting) that I have to go to baggage claim. Again, minor inconvenience in the grand scheme of things, but if other airlines can figure it out, why can't B6? I can't recall the last time I've had to gate check on another airline.
#98
Join Date: Jul 2014
Location: Cape Cod
Programs: Free agent
Posts: 1,535
Anyone have an answer as to where the actual cutoff is for the groups by row?
#99
Join Date: Feb 2010
Location: JFK LGA PBI BOI
Posts: 910
JetBlue’s boarding procedure assigns groups for general boarding based on the number of passengers on the plane and where they are seated.
Your boarding group is based on the specific seat you are assigned to (not the row), and it’s designed to stagger passengers in each group so everyone has enough space to get settled.
Because of the way they do this, it is not possible to choose a seat to get yourself into an earlier boarding group. For each flight, the same seat may be in a different boarding group depending on the other passengers and their seating locations.
#101
Join Date: Jun 2019
Location: PDX
Programs: DL Platinum, Bonvoy Gold, HH Gold, National Executive, Hertz Presidents Circle
Posts: 136
#103
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,937
#104
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
Well, you can't all board at once. Someone has to board early. People boarding take time to drop what they're holding onto their seat, put their carryon in the overhead, stow their personal item, pick up the stuff they dropped onto the seat, double check their boarding pass for their seat assignment, sit down, and get settled in. So, it makes sense to board back to front. Most airlines assign boarding groups in a similar fashion (with the real difference being that other airlines typically have a forward cabin, but given the small number of seats in the forward cabins that Economy passengers have to walk through, it's not really a big deal).
#105
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,486
Has the boarding process been tweaked again with the introduction of basic fares?
Just checked in for an E190 flight tomorrow- booked using points before the introduction of basic, so definitely not on a basic fare.
I’m in 15B and I'm in group E, which I thought they didn’t even used to have for the E190s. (And which I would assume if they added, would only be for basic fares, since they are supposed to board last?)
Just checked in for an E190 flight tomorrow- booked using points before the introduction of basic, so definitely not on a basic fare.
I’m in 15B and I'm in group E, which I thought they didn’t even used to have for the E190s. (And which I would assume if they added, would only be for basic fares, since they are supposed to board last?)
Last edited by dw; Dec 23, 2019 at 11:52 am