Last edit by: jay_dubya
As discovered by BeantownFlyer, there are lots of details on JetBlue's website
"The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft...."
From JetBlue to Unveil New Boarding Process
From JetBlue to Unveil New Boarding Process
JetBlue will board those passengers traveling in Mint on aircraft with a Mint cabin as well as those with TrueBlue Mosaic elite status first. The next group, Group A, will be for those passengers in the airlines Even More Space premium economy-lite seats. In between Group A and Group B, families with small children may board.
The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft.
Smaller aircraft will have one fewer boarding group.
The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft.
Smaller aircraft will have one fewer boarding group.
New Boarding Process
#16
Join Date: Dec 2011
Location: BOS
Programs: B6, Amtrak, DL, AA, Marriott, Hilton
Posts: 274
Ha! I have encountered a couple B6 (and likely air travel in general) rookies who seemed genuinely confused by the "board by row number" system. I guess if you've started traveling in the last few years, or never left WN, it's a little different!
#17
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,617
#20
Join Date: Jan 2010
Location: New York and Vienna
Programs: PA WorldPass Platinum, AA, DL, LH. GHA Black, SPG and HHonors Gold
Posts: 3,870
It's a bit more complicated than just groups of Window, Middle Seat, Aisle. It's broken up quite intelligently in terms of raw efficiency but it may break down when people irrationally insist on boarding with family members who are in the next seat.
"The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft...."
From JetBlue to Unveil New Boarding Process
"The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft...."
From JetBlue to Unveil New Boarding Process
#22
Join Date: Dec 2011
Location: BOS
Programs: B6, Amtrak, DL, AA, Marriott, Hilton
Posts: 274
It's a bit more complicated than just groups of Window, Middle Seat, Aisle. It's broken up quite intelligently in terms of raw efficiency but it may break down when people irrationally insist on boarding with family members who are in the next seat.
"The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft...."
From JetBlue to Unveil New Boarding Process
"The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft...."
From JetBlue to Unveil New Boarding Process
I'll be on a flight tomorrow night (in the scenario described above, middle and aisle) so it'll be interesting to see how it works out.
#23
Original Poster
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Again, I've not been traveling on other carriers since many went to group boarding, but I'd hardly say that breaking up family groups to board is going to work well on an airline with a lot of leisure travelers. A lot of times you may have families or groups that don't necessarily need pre-boarding but would desire to be kept together (thinking traveling with kids who are old enough to not need extra time, but not old enough to be sent ahead without parents). You'd think a system could tell if say the middle and aisle seats are on the same reservation, and board both of those passengers with the one group or the other, since they won't block another passenger from getting into the row.
I'll be on a flight tomorrow night (in the scenario described above, middle and aisle) so it'll be interesting to see how it works out.
I'll be on a flight tomorrow night (in the scenario described above, middle and aisle) so it'll be interesting to see how it works out.
#28
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,617
Very poorly, probably. JetBlue seems to like to make sweeping changes without thinking of any potential conflicts or exceptions.
The launch of the BOS-LGA shuttle was a prime example of this.
Actually since the new boarding groups system still roughly has a rear to front boarding order, boarding from two doors would probably speed up the boarding process.
The launch of the BOS-LGA shuttle was a prime example of this.
Actually since the new boarding groups system still roughly has a rear to front boarding order, boarding from two doors would probably speed up the boarding process.
Last edited by diburning; Oct 22, 2017 at 9:04 am
#29
Join Date: Sep 2014
Location: NYC
Posts: 498
Had a bad experience with the new boarding process today. I was group B and the wife was group D. When they called B and we walked up, they wouldnt let her in with me. Still dont know why we got different groups, and every other airline allows you to take guest with you while boarding if they are in a worse zone/group. It just felt like they had no idea what they were doing, and were pretty rude about it.
#30
Join Date: Jan 2010
Location: New York and Vienna
Programs: PA WorldPass Platinum, AA, DL, LH. GHA Black, SPG and HHonors Gold
Posts: 3,870
Had a bad experience with the new boarding process today. I was group B and the wife was group D. When they called B and we walked up, they wouldn’t let her in with me. Still don’t know why we got different groups, and every other airline allows you to take guest with you while boarding if they are in a worse zone/group. It just felt like they had no idea what they were doing, and were pretty rude about it.
The new process will speed up boarding by virtue of its design but if people try to board outside of their group, it will fail.
If you want to board together, you could buy Even More Space seats or achieve Mosaic status. That's pretty much the only way people traveling together won' be separated during the boarding process.