Separate boarding line for Mosaics
Apr 22, 2017, 2:43 pm
#17
Join Date: Aug 2004
Programs: SPG Lifetime Platinum, Hyatt Diamond, JetBlue Mosaic, AA Platinum, National Executive Elite
Posts: 599
I had the separated boarding zones last week on a flight from BOS to LAS. I am fairly shocked that JetBlue would even do this as a trial. They've done everything possible to not make Mosaic visible as an 'elite' program to regular pax and (as a Mosaic) I personally like that JetBlue doesn't give the impression that they only care about elite customers (like AA, UA & DL do...and even then not consistently). Having people line-up to board the plane in literally two 'classes' seems completely against what JetBlue stands for. Since the FAs are supposed to board Mosaic & Mint first anyway (and do 80% of the time, IME), the only benefit I see to this segmented boarding is that Mosaic/Mint customers arriving late can cut to the front of the line.
The irony of the new boarding process on my flight was that even though about 5 people queued-up in the Mosaic line (no Mint on this flight) waiting for boarding to begin, when they called Mosaic pre-board, they only boarded Mosaics via the standard line, stranding the people who had waited! Let's just say it caused a mess and no one seemed happy.
The irony of the new boarding process on my flight was that even though about 5 people queued-up in the Mosaic line (no Mint on this flight) waiting for boarding to begin, when they called Mosaic pre-board, they only boarded Mosaics via the standard line, stranding the people who had waited! Let's just say it caused a mess and no one seemed happy.
Apr 22, 2017, 9:14 pm
#18
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Apr 22, 2017, 10:30 pm
#19
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
Apr 25, 2017, 2:26 pm
#21
Join Date: Aug 2015
Location: NYC
Programs: Marriott Platinum, JetBlue Mosaic, Hilton Silver
Posts: 711
Apr 25, 2017, 6:03 pm
#22
Join Date: Oct 2016
Posts: 15
Grabbed a blurry pic yesterday at BOS, took a stroll down to the new E gates (BA A380 was in), on the walk to my gate the signage was up by the new C gates (8,9,10), and in the area by C16...
No announcement was made regarding the boarding aisle for Mosaics and we boarded through the normal lane.
No announcement was made regarding the boarding aisle for Mosaics and we boarded through the normal lane.