Mosaic Benefits - Experiences
#16
Join Date: May 2017
Location: NYC
Programs: TrueBlue, Hyatt
Posts: 81
#18
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,045
#20
Join Date: Sep 2011
Programs: Delta DM, Hyatt Globalist
Posts: 1,492
I expect to hit Mosaic within the next couple months. If I book travel now for later in the year, but need to cancel the flights later, will the change/refund fees be waived so long as I am Mosaic at that time, or will they look to the time when the ticket was purchased and charge the regular fees?
#21
Join Date: Aug 2007
Posts: 320
It is is based on your status at the time.
I expect to hit Mosaic within the next couple months. If I book travel now for later in the year, but need to cancel the flights later, will the change/refund fees be waived so long as I am Mosaic at that time, or will they look to the time when the ticket was purchased and charge the regular fees?
#22
Suspended
Join Date: Nov 1999
Posts: 24,153
CXing a pts tkt > 24 hrs
I understand a Mosaic can CX a tkt at any time I was able to do that but was told the taxes paid are non-refundable and will go into my travel bank rather then be refunded, is that how its done? I could have sworn Ive CXed in the past and the taxes were refunded to my CC
Its just easier having it refunded then to use the travel bank, would the same be the case if the tkt was a non-refundable fare then also no refund but instead it all goes into the TB?
Its just easier having it refunded then to use the travel bank, would the same be the case if the tkt was a non-refundable fare then also no refund but instead it all goes into the TB?
#23
Join Date: Mar 2019
Location: NYC / VA / LV
Programs: DL Gold, B6 Mosaic, WoH Explorist, IHG Gold, Hertz PC, CET 7*, MLIFE Plat, Cosmo Gold
Posts: 355
I understand a Mosaic can CX a tkt at any time I was able to do that but was told the taxes paid are non-refundable and will go into my travel bank rather then be refunded, is that how its done? I could have sworn Ive CXed in the past and the taxes were refunded to my CC
Its just easier having it refunded then to use the travel bank, would the same be the case if the tkt was a non-refundable fare then also no refund but instead it all goes into the TB?
Its just easier having it refunded then to use the travel bank, would the same be the case if the tkt was a non-refundable fare then also no refund but instead it all goes into the TB?
#24
Suspended
Join Date: Nov 1999
Posts: 24,153
#25
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
I understand a Mosaic can CX a tkt at any time I was able to do that but was told the taxes paid are non-refundable and will go into my travel bank rather then be refunded, is that how its done? I could have sworn Ive CXed in the past and the taxes were refunded to my CC
Its just easier having it refunded then to use the travel bank, would the same be the case if the tkt was a non-refundable fare then also no refund but instead it all goes into the TB?
Its just easier having it refunded then to use the travel bank, would the same be the case if the tkt was a non-refundable fare then also no refund but instead it all goes into the TB?
#26
Suspended
Join Date: Nov 1999
Posts: 24,153
I thought it was all refunded till the csr said she worked there for 11 yrs and it was always this way. Yet I remembered getting the taxes back, must have been I CXed withing 24 hrs (which would apply for everyone).
its not a big deal and will use it but I have to remember to use the TB and not pay the taxes using my CC.
Havent purchased a non-refundable since being a Mosaic so I didnt know whats what, but do now
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