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Tried to check in online for me flight, here are the bugs I ran into

Tried to check in online for me flight, here are the bugs I ran into

Old Mar 8, 14, 12:15 pm
  #1  
Original Poster
 
Join Date: Sep 2001
Location: Austin, tx, USA
Programs: UA 1K, Hertz 5-star, Marriott Gold
Posts: 256
Tried to check in online for me flight, here are the bugs I ran into

1) Cannot print your boarding passes if you're using Chrome. It lets you check all the way in, but then the print boarding passes button doesn't do anything. I was forced to use IE to get it to work (though then ran into bug #2).

2) When trying to print boarding passes it asks you to select which members of your party you want to print them for. If you click the checkbox to select all of them, it selects all but the first person listed in your party. While my son can be annoying at times, I don't want to Home Alone him for spring break.

3) Okay, this is a real nit-pick, but I'm supposed to be able to check in 24 hours before my flight, yet I had to wait until 23 hours before my flight due to the DST change tonight. 24 hours is not 23 hours.

4) This isn't a bug, but is just weird. Both of my kids got pre-check, but I didn't (I'm global entry and a frequent flier who gets pre-check from most airlines). Should we just send the kids through without us?

I fly Jetblue 1-2 times per year and generally have good experiences (the AUS-FLL non-stop is always nice), but why can't they have a properly functioning website?
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Old Mar 9, 14, 7:58 am
  #2  
 
Join Date: May 2004
Location: Exclusively OMNI/PR, for Reasons
Posts: 4,162
#1 - In my experience, Chrome is a headache whenever you need to do more than the basics with PDFs and Flash content (JetBlue's web checkin is Flash-based). That's why I keep Firefox around; I have fewer issues with Firefox than any other browser.

#2 - I haven't had a B6 PNR with more than one traveler on it so far, but I'm wondering whether that issue is also specific to Chrome.

#3 - Jeez. Yeah, that's a real nit-pick

#4 - Getting PreCheck on B6 isn't very predictable. My wife and I traveled to TPA recently (separate PNRs; last-minute decision), and she got PreCheck on both the outbound and return. I only received it on the return, and I've been traveling on B6 weekly since the beginning of November. She hasn't flown since 2012.

My success rate with PreCheck so far is roughly 30%, but PWM wasn't equipped to support PreCheck for B6 until fairly recently. Hopefully my luck will improve
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