JetBlue TrueBlue- Be Careful With Your Points
Jan 10, 2013, 12:21 pm
#16
Formerly known as MLW20
Original Poster
Join Date: Oct 2006
Location: Brooklyn, NY
Programs: AA LT GOLD, Delta, UA/Continental & many others
Posts: 635
Also be careful if you were given Gratitude Points Bonus. I received 10000 due to one of their infamous delays just under a year ago. I am now told that they expire in a year regardless of the status of the account. Personally, I find this a ridiculous policy. Points are additive to an account and very different than cash. If they award an arbitrary number of points then it should be additive to my TB account and not have separate status. I don't fly JetBlue enough to gain any really advantage for another year.
Beyond the fact that they were one of the first for inflight personal entertainment, I never did get JetBlue as a FF.
Beyond the fact that they were one of the first for inflight personal entertainment, I never did get JetBlue as a FF.
Mar 13, 2013, 12:24 pm
#17
Join Date: May 2002
Location: Sacramento, CA, US
Posts: 2,229
I expect to be receiving about 21000 Trueblue points as a result of signing up, on an impulse, for the JB Amex.
However, I have been unable to determine what use I might be able to make of these points, due to the variability in point charges.
Might this number of points be sufficient for 2 roundtrips Sacramento-Long Beach or Sacramento-Las Vegas? I realize certain trips cost more than others, but is there some benchmark?
However, I have been unable to determine what use I might be able to make of these points, due to the variability in point charges.
Might this number of points be sufficient for 2 roundtrips Sacramento-Long Beach or Sacramento-Las Vegas? I realize certain trips cost more than others, but is there some benchmark?
Mar 13, 2013, 11:49 pm
#18
Join Date: Sep 2012
Posts: 300
My points expire in May, so I'm looking into blowing them to either Long Beach or Las Vegas from SFO. If Vegas, I figure I can just do an overnight and spend it wandering the strip and the casinos so I don't have to pay for a hotel (spend as little as possible). Another option is ride to one of those airports, then turn around and come right back, getting some nice satellite tv and unlimited snacks along the way.
Mar 14, 2013, 5:45 am
#19
Join Date: Mar 2011
Programs: TrueBlue
Posts: 195
The best way is to go to the jetBlue website and look up the fares for the flights/times you might want. There's an option on the site to display the fares in dollars or points so you can see what flights will cost the least amount.
I discovered there is NOT a fixed ratio of points to dollars. For example, a given cheap fare might be 5000 points for a $59 flight, but you might also see 5000 points for a $49 sale fare or even a $69 flight.
I discovered there is NOT a fixed ratio of points to dollars. For example, a given cheap fare might be 5000 points for a $59 flight, but you might also see 5000 points for a $49 sale fare or even a $69 flight.
Mar 14, 2013, 4:18 pm
#20
Join Date: May 2002
Location: Sacramento, CA, US
Posts: 2,229
The best way is to go to the jetBlue website and look up the fares for the flights/times you might want. There's an option on the site to display the fares in dollars or points so you can see what flights will cost the least amount.
I discovered there is NOT a fixed ratio of points to dollars. For example, a given cheap fare might be 5000 points for a $59 flight, but you might also see 5000 points for a $49 sale fare or even a $69 flight.
I discovered there is NOT a fixed ratio of points to dollars. For example, a given cheap fare might be 5000 points for a $59 flight, but you might also see 5000 points for a $49 sale fare or even a $69 flight.
Mar 20, 2013, 9:54 am
#21
Join Date: Sep 2005
Location: Morristown, NJ
Programs: SPG Gold, DL SM, CO
Posts: 15
And dont cut it too close...
My points were expiring on the 13th, so just to make sure that if I booked a flight on the 12th that I would be OK.
NOT OK.
It takes 5 days for the miles to post so I would have lost the points if I didn't call and double check.
So make sure you book at least 5 days prior to your miles expiration so you don't lose them.
NOT OK.
It takes 5 days for the miles to post so I would have lost the points if I didn't call and double check.
So make sure you book at least 5 days prior to your miles expiration so you don't lose them.
Mar 30, 2013, 12:20 pm
#23
Join Date: Mar 2011
Location: PA
Posts: 16
Also be careful if you were given Gratitude Points Bonus. I received 10000 due to one of their infamous delays just under a year ago. I am now told that they expire in a year regardless of the status of the account. Personally, I find this a ridiculous policy. Points are additive to an account and very different than cash. If they award an arbitrary number of points then it should be additive to my TB account and not have separate status. I don't fly JetBlue enough to gain any really advantage for another year.
Beyond the fact that they were one of the first for inflight personal entertainment, I never did get JetBlue as a FF.
Beyond the fact that they were one of the first for inflight personal entertainment, I never did get JetBlue as a FF.
Mar 31, 2013, 5:42 pm
#25
Join Date: Aug 2000
Location: SRQ
Posts: 291
My points were expiring on the 13th, so just to make sure that if I booked a flight on the 12th that I would be OK.
NOT OK.
It takes 5 days for the miles to post so I would have lost the points if I didn't call and double check.
So make sure you book at least 5 days prior to your miles expiration so you don't lose them.
NOT OK.
It takes 5 days for the miles to post so I would have lost the points if I didn't call and double check.
So make sure you book at least 5 days prior to your miles expiration so you don't lose them.
Apr 1, 2013, 7:48 am
#26
Join Date: Apr 2002
Location: BOS/PVD
Posts: 461
That being said, I suspect if you were to call in and explain this they could manually reinstate the points. This would be the true test of how customer-friendly JetBlue is.
Apr 1, 2013, 3:10 pm
#27
Join Date: Aug 2000
Location: SRQ
Posts: 291
I believe he meant book a revenue flight to earn more points--since the points don't post for a few days after the flight, it would be possible for the old points to expire before the new points get credited to extend the expiration date.
That being said, I suspect if you were to call in and explain this they could manually reinstate the points. This would be the true test of how customer-friendly JetBlue is.
That being said, I suspect if you were to call in and explain this they could manually reinstate the points. This would be the true test of how customer-friendly JetBlue is.
Apr 29, 2013, 11:43 am
#28
Join Date: Feb 2013
Location: Brooklyn
Programs: Bolt Bus Rewards
Posts: 1,283
Months before my points expired I booked a flight that departed 2 weeks after the expiration date. I thought I was safe. They deleted the points. Several calls and visits to the customer service desk didn't get the points reinstated.
May 2, 2013, 7:42 pm
#29
Formerly known as MLW20
Original Poster
Join Date: Oct 2006
Location: Brooklyn, NY
Programs: AA LT GOLD, Delta, UA/Continental & many others
Posts: 635
You need to fly before the expiration date.
Months before my points expired I booked a flight that departed 2 weeks after the expiration date. I thought I was safe. They deleted the points. Several calls and visits to the customer service desk didn't get the points reinstated.
Months before my points expired I booked a flight that departed 2 weeks after the expiration date. I thought I was safe. They deleted the points. Several calls and visits to the customer service desk didn't get the points reinstated.
Online it does show that my flights are cancelled. I called up and the rep said that my flights are not cancelled but that the flight arrival time changed by one minute and for some reason the system shows it as cancelled. She then went ahead and e-mailed me a confirmation and said I am still confirmed.
May 4, 2013, 4:00 pm
#30
Join Date: Feb 2013
Location: Brooklyn
Programs: Bolt Bus Rewards
Posts: 1,283
You need to fly before the expiration date.
Months before my points expired I booked a flight that departed 2 weeks after the expiration date. I thought I was safe. They deleted the points. Several calls and visits to the customer service desk didn't get the points reinstated.
Months before my points expired I booked a flight that departed 2 weeks after the expiration date. I thought I was safe. They deleted the points. Several calls and visits to the customer service desk didn't get the points reinstated.
My booked flight was fine. They just cancelled my points on their expiration date even though I had a future flight booked,