TrueBlue Cancellation Fees
#1
Company Representative - AutoSlash and HotelSlash
Original Poster
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,645
TrueBlue Cancellation Fees
I have a late Jan trip booked on TrueBlue points which I may need to cancel. Anyone know what the fee is in points or $ if I do so?
Also, is there a time limit on this? What I mean is, is it the same now or if I cancel the day before I am scheduled to travel?
Thanks!
Also, is there a time limit on this? What I mean is, is it the same now or if I cancel the day before I am scheduled to travel?
Thanks!
#3
Join Date: May 2012
Location: New York
Programs: Marriott Lifetime Titanium, Hertz Pres. Circle, HHonors Diamond
Posts: 561
According to the jetBlue website, it will be $100 for cancellation and any other remaining (assuming your ticket is over $100) will be credited to your Travel Bank where you can use it for future flight reservations.
#5
Join Date: Apr 2003
Location: CLT
Programs: AA ExPlat, Hyatt Globalist, Bonvoy Lifetime Titanium
Posts: 1,551
any insight on cancellation fees?
What would cancellation fees be for a ticket that was $2.50 in fees and 5,000 points? $50, or would we only be out the $2.50?
#6
Company Representative - AutoSlash and HotelSlash
Original Poster
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,645
Basically it would cost you $75 to have the 5K points re-deposited into you account.
http://www.jetblue.com/travel-agents...lation-policy/
http://www.jetblue.com/travel-agents...lation-policy/
#7
Join Date: Aug 2009
Location: Left Coast
Posts: 858
The plural of anecdotes not being data, and all of that, but we recently had a family trip planned on JetBlue. Awesome fares, purchased six months in advance. Long story short, the trip was partially pre-empted by something bigger and more important. So I figured nothing ventured, nothing gained and asked JetBlue if they could do us a favor and waive the cancellation fees, which they did.
We got a credit as a result, good for a year.
No harm in asking. We told them plainly what was going on, and they were very kind to us.
Full disclosure, the cancellation fee was greater than the fare we paid, and we did not incur additional costs by rebooking. But still, it is human beings reading their "dear JetBlue" emails, and you may want to ask them.
We got a credit as a result, good for a year.
No harm in asking. We told them plainly what was going on, and they were very kind to us.
Full disclosure, the cancellation fee was greater than the fare we paid, and we did not incur additional costs by rebooking. But still, it is human beings reading their "dear JetBlue" emails, and you may want to ask them.
#8
Company Representative - AutoSlash and HotelSlash
Original Poster
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,645
The plural of anecdotes not being data, and all of that, but we recently had a family trip planned on JetBlue. Awesome fares, purchased six months in advance. Long story short, the trip was partially pre-empted by something bigger and more important. So I figured nothing ventured, nothing gained and asked JetBlue if they could do us a favor and waive the cancellation fees, which they did.
We got a credit as a result, good for a year.
No harm in asking. We told them plainly what was going on, and they were very kind to us.
Full disclosure, the cancellation fee was greater than the fare we paid, and we did not incur additional costs by rebooking. But still, it is human beings reading their "dear JetBlue" emails, and you may want to ask them.
We got a credit as a result, good for a year.
No harm in asking. We told them plainly what was going on, and they were very kind to us.
Full disclosure, the cancellation fee was greater than the fare we paid, and we did not incur additional costs by rebooking. But still, it is human beings reading their "dear JetBlue" emails, and you may want to ask them.
#9
Join Date: Feb 2015
Posts: 143
Might as well add in my recent experience even though this is an old thread. Had to cancel 3 RT tickets for $210 each worth of Trueblue points (42k total), and I had to (gladly) pay $75 each (x 3) to get the points reinstated. Also got the 3 x $11 in fees put back into the travel bank. Based on their fee structure, I assumed that all value was lost. Not sure if it was a "reduced" fee because I mentioned that 2 of the travelers were very sick, but I'll take it!