Getting a refund and not credit?
Jul 5, 2012, 10:16 pm
#1
Original Poster
Join Date: Jul 2012
Posts: 1
Getting a refund and not credit?
One of the people on my flight can't take an airplane because recently they had a head trauma and surgery. We don't know how long it's gonna be till they can fly again and it could be over a year. Is there any way that I could get a refund and not a credit?
Jul 6, 2012, 12:36 am
#2
Join Date: Jan 2011
Posts: 2,345
Call the hotline and explain your situation. I've had a situation in which I had to refund a ticket (although my fare restrictions did not allow this) and after the customer rep spoke to her manager, they gave me a one time goodwill full refund of my ticket. Needless to say, I was very impressed ^ Will keep me flying jetBlue more than free TV or drinks ever will.