Inflight DirecTV issues becoming more frequent...(is it just me?)
#16
Join Date: Aug 2004
Programs: Marriott Plat
Posts: 944
Seriously? The entire value of your ticket is for IFE? I think $15 might be too low for some long-haul flights, but getting a full refund seems excessive to me.
#18
Join Date: Aug 2004
Programs: Marriott Plat
Posts: 944
If they ran out of snacks, would you say that would be grounds for a full refund also?
#19
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
While I do not agree that a full refund is in order it is worth noting that the recent DoT actions against airlines for excessive delays, among other things, have been based on misleading advertising. Certainly regulating this sort of thing could emanate from the same basis.