B6 Credit
Dec 6, 2010, 8:38 pm
#1
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Original Poster
Join Date: Aug 2010
Location: DCA | IAD | BWI | BOS | OSL
Programs: AMEX Plat, AA EXP, DL Diamond Medallion, US, B6, SPG Gold,Marriott Gold,Hilton Gold,Starbucks Gold
Posts: 1,388
B6 Credit
I received a $25 credit today without requesting anything. My Sunday flight we were deplaned due to engine issues, a new plane was brought in and we switched over. What is the normal practice? I didn't expect anything, the delay was roughly 1hour.
Dec 6, 2010, 8:56 pm
#2
Join Date: Jan 2010
Posts: 343
Yes. Number 1 on JetBlue's Customer Bill of Rights says, "Customers whose flight is delayed for 1-1:59 hours after scheduled departure time due to a Controllable Irregularity are entitled to a $25 Credit good for future travel on JetBlue. "
Dec 7, 2010, 7:09 am
#3
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Original Poster
Join Date: Aug 2010
Location: DCA | IAD | BWI | BOS | OSL
Programs: AMEX Plat, AA EXP, DL Diamond Medallion, US, B6, SPG Gold,Marriott Gold,Hilton Gold,Starbucks Gold
Posts: 1,388
Thanks, that's great to know. I should have searched for the verbiage on that. I guess I didn't feel too inconvenienced, just exhausted from traveling so much that all I cared about was getting home the same day. Also, I usually fly US Airways but I have to say Jetblue is being booked more in the future with the awesome blue chips/drinks and FOOTBALL...amazing.