JBauer

Maybe a B6 employee can help with this one...We have an infant and often fly B6. I know the company line is they save the bulkhead seats for gate assignment -- to make sure there aren't any elderly/disabled people who need them. Occasionally I call and get an agent to assign the seats to my wife,baby and I with the understanding that we could be bumped out of them at the gate- which is cool and understandable...But usually I'm told gate assignment only. So I always make an effort to be first in line at the gate when the agent gets there -- yet I'm typically told all the seats are booked/gone immediately? And then I board the flight and there are non elderly/disabled/baby people who can board on their own in those seats...so what's the deal? somewhere something is not right? is this all just random?

sbm12

The official policy is that they are reserved seating but that they can be assigned in advance to folks in the affected classes. I'm not sure that lap child qualifies as an affected class which might be why you run in to some push-back.

The policy states, in part,

LiaJB

In general, we assign bulkhead to customers stating they have a disability and need bulkhead seating, and unaccompanied minors only prior to the airport assigning them when you get there.

It's honestly probably better to get yourself seats elsewhere in the plane than hope you get bulkhead, IMO.