KUDOS to Customer Service

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Old Jun 11, 10, 6:17 pm
  #1  
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Join Date: Dec 2006
Posts: 148
KUDOS to Customer Service

I had no problem writing here when I had a horrible issue with JB's customer service.
So today I want to report on a CS phone call I had with an agent named Jennifer.
I will not go into the details of the reason for my call, but she was on the phone with me for an hour, resolved everything much better than I expected, and the whole time she was friendly, efficient, personable, professional - all those really good adjectives.
I think it was the best customer service experience I've ever had.

Kudos to Jennifer!
Liphotoman is offline  
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Old Jun 11, 10, 6:53 pm
  #2  
 
Join Date: May 2008
Location: new york
Programs: trueblue ,mileageplus skymiles, hilton honors silver
Posts: 960
Good to here positive feedback

Its good to here positive stories from customer service.
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