dcstudent

Hi all,
This morning I went to check on my honeymoon return trip which is JetBlue:

SEA-JFK-IAD (The outbound is CO).

I booked this flight in December and paid for the extra legroom on the SEA-JFK flight....

So my True Blue account did not show this reservation. I tried pulling it with my confirmation number, "not valid."

I've been on hold now for 10 minutes on the phone line with estimated wait of 45 minutes. Grr....

Double Grr...if I lost my seats.

Triple Grr...if this becomes difficult to reinstate.

On hold now for 20 minutes. If I hear any more Phil Collins I am going to start beating my head against the wall. :-P

On hold for 30 minutes, at least someone was listening. I've got Marc Anthony now. Oh, wait...the music just changed again.

bmg42000

I suspect that this is a temporary glitch with the system . Yesterday I was able to view my flights with the old confirmation number but today I cannot .
However I did look at the flights and my seats were in use so I assume everything is fine .

dcstudent

Thanks. I hope that's all it is.

I got disconnected after 45 minutes on hold (maybe maxed out the time JetBlue lets you hold) so it's time to call again.

At least I can just put the phone on speaker and do work while I wait for someone to answer.

djk7

When is your flight? Unless it is this week, I would just keep checking the web site for a couple of days and call back mid-week when the lines hopefully have died down if you still need to.

My wife and I are flying MCO-SJO in a few days, I just pulled up our reservation with no problems, and our seat assignments are intact. Interestingly, they are showing the return as an A320 rather than the E190 that it has shown previously.

At least it's not Billy Joel.

sbm12

When is the trip? If it isn't in the next couple weeks I would definitely wait before getting worried about it. They've got much bigger fish to fry right now with folks who are traveling in the immediate future.

My one future reservation - travel in early March - is normal.