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'Redesign' of the JAL Family Club programme

'Redesign' of the JAL Family Club programme

Old Jan 24, 23, 4:16 am
  #1  
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Join Date: Jul 2013
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'Redesign' of the JAL Family Club programme

I have just received the following email from Japan Airlines:

Announcing a Redesign of the JAL Family Club Program

Thank you for participating in the JAL Family Club (JALFC) program.

This email is being sent to inform you that JALFC, the no-annual-fee membership program for JAL Mileage Bank (JMB) members living outside Japan, will be discontinued in or after Summer 2023.

After the discontinuation of JALFC, the programs special relocation services (services while living outside Japan including family mileage pool) and the Japan repatriation services that are currently available to JALFC members will be offered as new services for JMB members.

Please be sure to take advantage of these additional JMB member services after JALFC is discontinued. No need for customers to follow the procedure. Details about relocation services and repatriation services will start being offered in/after Summer 2023 will be announced on the JALFC site around the end of February 2023.

Final period for requesting JALFC procedures: In or after Summer 2023
*The date will be announced on the JALFC site when details have been finalized.

Thank you for your loyalty to be a JALFC member over the years.
We look forward to your continued participation in the JMB program.

Sincerely,
JAL Mileage Bank
paul00 is offline  
Old Jan 24, 23, 1:54 pm
  #2  
 
Join Date: Apr 2020
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i also got the same notification email, wondering what's gonna happen. and how the members from the same JALFC will be credited the FLYON points, I mean, would the main member got all the points? then members will just be 0?
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Old Jan 24, 23, 1:59 pm
  #3  
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Originally Posted by ericmc View Post
i also got the same notification email, wondering what's gonna happen. and how the members from the same JALFC will be credited the FLYON points, I mean, would the main member got all the points? then members will just be 0?
Miles and FLY ON points are credited to individual accounts. Only miles can be pooled when you redeem for an award.
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Old Jan 24, 23, 7:31 pm
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Join Date: Apr 2020
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Originally Posted by JALPak View Post
Miles and FLY ON points are credited to individual accounts. Only miles can be pooled when you redeem for an award.
i c, but do we need to cancel the JALFC now? it seems JAL is making a huge change in the coming year
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Old Jan 24, 23, 7:35 pm
  #5  
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Originally Posted by ericmc View Post
i c, but do we need to cancel the JALFC now? it seems JAL is making a huge change in the coming year
Depends on whether your membership fee is due before the change and whether the primary member has an eligible JAL Group flight coming up that will earn the 1000 mile bonus. Doesn't sound like the change is going to be "huge" for existing overseas JALFC members.
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Old Jan 25, 23, 3:21 am
  #6  
 
Join Date: Apr 2020
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Originally Posted by JALPak View Post
Depends on whether your membership fee is due before the change and whether the primary member has an eligible JAL Group flight coming up that will earn the 1000 mile bonus. Doesn't sound like the change is going to be "huge" for existing overseas JALFC members.
we redeemed the points a few months ago, now only has 13k in the pool, we are both JGC, we thought they are going to deduct 5k for each to renew the JGC membership for this year
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Old Jan 25, 23, 11:31 am
  #7  
Ambassador: Japan Airlines
 
Join Date: Mar 2008
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Originally Posted by ericmc View Post
we redeemed the points a few months ago, now only has 13k in the pool, we are both JGC, we thought they are going to deduct 5k for each to renew the JGC membership for this year
This thread is about JALFC, not JGC.
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