Coronavirus travel waiver / service changes
#1
Original Poster
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
Coronavirus travel waiver / service changes
Do you think JL will issue travel waiver sooner?
I won't go to Wuhan, but I have flights LAX-TYO-PEK this weekend...
I called JL yesterday, but they told me I could cancel if I pay $500 fee to get a refund.
I won't go to Wuhan, but I have flights LAX-TYO-PEK this weekend...
I called JL yesterday, but they told me I could cancel if I pay $500 fee to get a refund.
Last edited by MrJBoy; Jan 24, 2020 at 10:24 pm
#3
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
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There is currently no travel advisories in place for China, and as far as I can see no countries warns/advice against travel to China. Mainly common precautions like hygiene, don't go to livestock or meat markets, etc.
No reason yet for the airlines to start having waivers in place.
No reason yet for the airlines to start having waivers in place.
#6
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
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Wuhan coronavirus service changes
https://www.jal.co.jp/info/2020/inter/200124/index.html
1. CAs on mainland China routes and Hong Kong routes will start wearing masks to give passengers peace of mind and special inflight announcement will be made
2. Ground staffs at mainland China airports, HKG, TSA, TPE, and KHH will start wearing masks
3. Distribute health cards during check-in at Chinese airports and HKG
1. CAs on mainland China routes and Hong Kong routes will start wearing masks to give passengers peace of mind and special inflight announcement will be made
2. Ground staffs at mainland China airports, HKG, TSA, TPE, and KHH will start wearing masks
3. Distribute health cards during check-in at Chinese airports and HKG
Last edited by JALPak; Jan 24, 2020 at 12:52 am
#7
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
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JAL has made another update
1. CAs on TPE, TSA, KHH routes will also be required to wear masks
2. HND, NRT, NGO, KIX ground staffs who handle international passengers will also be required to wear masks
1. CAs on TPE, TSA, KHH routes will also be required to wear masks
2. HND, NRT, NGO, KIX ground staffs who handle international passengers will also be required to wear masks
#9
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
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http://www.jalagency.com/RSVTKG/24JAN20R.pdf
Now there’s a waiver for PEK, PVG but not for refund if I read it correctly
Now there’s a waiver for PEK, PVG but not for refund if I read it correctly
#10
Original Poster
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
http://www.jalagency.com/RSVTKG/24JAN20R.pdf
Now there’s a waiver for PEK, PVG but not for refund if I read it correctly
Now there’s a waiver for PEK, PVG but not for refund if I read it correctly
I hope JAL will refund the $500 if I complain...
#11
Ambassador: Japan Airlines
Join Date: Mar 2008
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the waiver is for date change not for refund. It says “not allowed” under refund eligibility.
#12
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#13
FlyerTalk Evangelist
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There is zero medical reason to make staff in Japan wear masks. But I guess it it is one of those we have to pretend to do something actions.
#14
Join Date: Apr 2001
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#15
Ambassador: Japan Airlines
Join Date: Mar 2008
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https://www.jal.co.jp/en/info/2020/i..._02/index.html
Here’s the waiver you have been waiting for. It covers mainland China and HKG. Tickets can be canceled or changed once without fee
Here’s the waiver you have been waiting for. It covers mainland China and HKG. Tickets can be canceled or changed once without fee