Feb 29, 2020, 3:04 am
Last edit by: Tokyoite
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First class:
Seats 1A and 1K are typically blocked for last minute cash bookings/VVIPs.
Opened up at check-in T-24h.
Status doesn't affect what you can chose (it is First class after all)
---------
Business class:
Seat 1A (on 787s) is typically blocked for last minute cash bookings/VVIPs.
Opened up at check-in T-24h.
Rest of the seats, availability is based on your status for the FFP number on record.
As a one world Sapphire, you can select the following business class window seats
From row 5 on the 767, 787 and 772 (excludes rows 1-4 window seats)
From main cabin on the 777W (excludes whole of mini cabin)
As a non-status passenger (or Ruby member), you can only select the following business class window seats
From second row onward of second cabin on the 767, 787 and 772 (excludes all of the forward cabin window seats and first/exit row of main cabin)
From second row onward of main cabin on the 777W (excludes whole of mini cabin and first/exit row of main cabin)
As a OWE, you have unlimited access.
---------
Economy class:
TBU (To be updated)
First class:
Seats 1A and 1K are typically blocked for last minute cash bookings/VVIPs.
Opened up at check-in T-24h.
Status doesn't affect what you can chose (it is First class after all)
---------
Business class:
Seat 1A (on 787s) is typically blocked for last minute cash bookings/VVIPs.
Opened up at check-in T-24h.
Rest of the seats, availability is based on your status for the FFP number on record.
As a one world Sapphire, you can select the following business class window seats
From row 5 on the 767, 787 and 772 (excludes rows 1-4 window seats)
From main cabin on the 777W (excludes whole of mini cabin)
As a non-status passenger (or Ruby member), you can only select the following business class window seats
From second row onward of second cabin on the 767, 787 and 772 (excludes all of the forward cabin window seats and first/exit row of main cabin)
From second row onward of main cabin on the 777W (excludes whole of mini cabin and first/exit row of main cabin)
As a OWE, you have unlimited access.
---------
Economy class:
TBU (To be updated)
Seat selection on JAL on award tickets.
May 19, 2022, 1:10 am
#46
Join Date: May 2022
Posts: 1
So I’m EP on AA and I just booked award tickets through AA for business class on JAL11/12, DFW-HND and HND-DFW, respectively (both on 773s). After the flights were confirmed and ticketed by JAL, I went to select my seats and it allowed me the option to pick first class seats. Is that because of my emerald status? I also booked the same tickets for my partner, though on a different itinerary, and when selecting his seat, there were only business class options.
Is this a glitch or will I actually get to remain in that first class seat even though I only purchased a business class ticket?
Is this a glitch or will I actually get to remain in that first class seat even though I only purchased a business class ticket?
May 19, 2022, 2:19 am
#47
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
So I’m EP on AA and I just booked award tickets through AA for business class on JAL11/12, DFW-HND and HND-DFW, respectively (both on 773s). After the flights were confirmed and ticketed by JAL, I went to select my seats and it allowed me the option to pick first class seats. Is that because of my emerald status? I also booked the same tickets for my partner, though on a different itinerary, and when selecting his seat, there were only business class options.
Is this a glitch or will I actually get to remain in that first class seat even though I only purchased a business class ticket?
Is this a glitch or will I actually get to remain in that first class seat even though I only purchased a business class ticket?
May 19, 2022, 9:36 pm
#48
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,515
OneWorld Sapphire here flying SFO-NRT-CGK and return with a paid business class ticket but with AA flight numbers.
Have the JL PNR but nothing works on JAL website.
Should I just try calling AA to do seating? Or JL?
Thanks!
Have the JL PNR but nothing works on JAL website.
Should I just try calling AA to do seating? Or JL?
Thanks!
May 19, 2022, 9:43 pm
#49
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
AA is responsible for seat assignment on codeshare flights operated by JL
May 20, 2022, 3:50 am
#50
Join Date: Dec 2005
Location: SYD
Programs: QF Platinum (LTG), OW Emerald, Accor Platinum; Hyatt Explorist.
Posts: 2,165
May 21, 2022, 12:54 am
#51
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Via AA is usually perfectly fine. Not that I fly much on AA codeshare, but a friend does for all his Los Angeles <-> Japan flights, and has no issues to get seats assigned or changed via AA.
Jun 1, 2022, 6:39 pm
#53
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,515
For award seats it seems to be OK but mine is a paid AA codeshare in R (discounted business class) and the AAgent specifically said "no seat reservations on R class tickets, only at airport for JL flights". Wish AA would at least note that on the booking page!
Jun 1, 2022, 10:21 pm
#54
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
That's a new one to me as well.
Jun 3, 2022, 10:06 am
#55
Join Date: May 2005
Location: SFO
Programs: SQ QPPS, *A Gold, EK Skywards Gold
Posts: 673
Booked BKK-HND-SFO on JL using AS miles. Trying to get row 7 on HND-SFO sector (777) assigned, but online system will only let me pick seats from row 8 onward. Tried to call their US toll free number to talk to someone, but I've been getting a perennial busy tone for the past 2 days!
Jun 3, 2022, 3:36 pm
#56
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Booked BKK-HND-SFO on JL using AS miles. Trying to get row 7 on HND-SFO sector (777) assigned, but online system will only let me pick seats from row 8 onward. Tried to call their US toll free number to talk to someone, but I've been getting a perennial busy tone for the past 2 days!
Jun 9, 2022, 10:03 am
#58
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,291
That is how the system works for those without the right access to those seats. It won't show the map with them blocked - it just errors out if you try and select them.
Jun 9, 2022, 1:27 pm
#59
Join Date: Oct 2015
Location: DTW
Programs: Marriott Platinum, SPG Platinum, Hilton Diamond
Posts: 393