Just got greeted at my seat!

Old Nov 21, 19, 5:11 am
  #1  
Original Poster
 
Join Date: Jun 2009
Location: New York, NY
Programs: AAdvantage PltPro, AMEX Platinum
Posts: 239
Just got greeted at my seat!

I know it's a trivial thing but I just was greeted today on my flight by name. I thought maybe the purser did it with everyone thinking it wasn't anything special but I looked and she went only to a few seats.

This hasn't happened to me in many years and the last time it did was when I was just platinum and flying cx. This is way before the eqd requirements. I remember it was normal to be thanked for being a status member.

So just interesting as I have flown with this plt pro status on AY CX and AA metal and never was I greeted.
wireless_999 is offline  
Old Nov 21, 19, 3:21 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JMB Diamond Metal Card (OWE) , SAS Eurobonus Gold, (*G) Marriott Ambassador (LTP)
Posts: 11,085
It is a bit random if they do it or not. The service manual does not include it, though I understand that it once did. I'd say it has become a bit more frequent after they got tablets and have the information about status more handy.
CPH-Flyer is online now  
Old Nov 21, 19, 10:27 pm
  #3  
 
Join Date: Sep 2016
Location: Japan
Programs: JGC Diamond, Marriott Gold
Posts: 30
From JGCP, I don't think I've not been greeted by name. Interesting to know it's not in the Service Manual because I would say I've been greeted pretty consistently.
They also write your status on the seat chart in the galley.
Hay Yau is offline  
Old Nov 22, 19, 1:15 am
  #4  
 
Join Date: Aug 2013
Posts: 71
As OWE (AA EXP) my experience has also been random, but recently I have not been greeted by name as much as in the past.

I actually find CX do this better more consistently
bszeto is offline  
Old Nov 22, 19, 2:38 am
  #5  
 
Join Date: Oct 2019
Location: KUL
Programs: JAL JMB Sapphire & One World Sapphire
Posts: 105
Originally Posted by Hay Yau View Post
From JGCP, I don't think I've not been greeted by name. Interesting to know it's not in the Service Manual because I would say I've been greeted pretty consistently.
They also write your status on the seat chart in the galley.
I am curious to have a look in their service manual. Wanted to know the SOP for being crew.

I know they have seat chart with each pax name and relevant status for BC pax pasted in main galley which I saw it with my own eyes. Are you sitting in BC?

I remember I did not see such table for EY section. Sometime I do get personalized note from crew in written message in my log book addressed with my name (eg: Dear Mr. Minizian)
minizian is offline  
Old Nov 24, 19, 10:34 pm
  #6  
 
Join Date: Sep 2016
Location: Japan
Programs: JGC Diamond, Marriott Gold
Posts: 30
Originally Posted by minizian View Post
I am curious to have a look in their service manual. Wanted to know the SOP for being crew.

I know they have seat chart with each pax name and relevant status for BC pax pasted in main galley which I saw it with my own eyes. Are you sitting in BC?

I remember I did not see such table for EY section. Sometime I do get personalized note from crew in written message in my log book addressed with my name (eg: Dear Mr. Minizian)
Yes, sitting in business.
Hay Yau is offline  
Old Nov 25, 19, 1:50 am
  #7  
 
Join Date: Jan 2016
Location: Tokyo
Programs: Jal Global Club
Posts: 7
They do also keep track in Y and regularly greet status passengers indeed. It can be at the beginning of the flight or at the end, or sometimes they only call you by your name when they serve you the menu. You can notice on the trolley that some CA put a post-it with a series of seat numbers and names corresponding to guests to greet. I believe it is more a private initiative from the CA than a rule as it is quite irregular and I don't imagine any Japanese written manual recommending to put people's name visible to all but well, it does the job !
Kashima is offline  

Thread Tools
Search this Thread
Search Engine: