JAL vs ANA 2019 edition

Old Oct 12, 19, 9:30 pm
  #1  
Original Poster
 
Join Date: Mar 2019
Posts: 19
JAL vs ANA 2019 edition

Hi there,

Saw a lot of posts about JAL vs ANA but they are quite dated.

I'm flying Haneda / JFK soon, in J. Was wondering if any notable difference given they fly at the exact same time. Apparently ANA will have a new cabin but only in a few months for this route.

Also as I just moved to Japan, wondering which FF program is best. I'm already *G but I don't feel I get great service when flying ANA other than lounge access when flying Y. Wondering if I should switch to Ana's program to get better service or start building OW status (I never fly OW otherwise).
Duriangris is offline  
Old Oct 12, 19, 10:30 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JMB Diamond Metal Card (OWE) , SAS Eurobonus Gold, (*G) Marriott Ambassador (LTP)
Posts: 11,085
Neither ANA not JAL offer much in terms of perks for their own top frequent fliers when in Y. You may get a greeting before take off, and you are in the pecking order for op-ups but that is about it.

ANA used to offer PY upgrades at check in, but that has been monetised away. They are running a campaign right now as the last part of the free upgrades, but rather soon it will be history.

There are so many Diamond members (both ANA and JAL) that doing anything really special for them is not really possible.

In terms of switching to one of the programs, I would say they are only good if you can make Diamond. The Super Flyers Card, or JAL Global Club are neat ways of keeping status. Ut part of the reason why status holders in Y get nothing more than lounge access.
CPH-Flyer is online now  
Old Oct 12, 19, 11:35 pm
  #3  
Original Poster
 
Join Date: Mar 2019
Posts: 19
Originally Posted by CPH-Flyer View Post
Neither ANA not JAL offer much in terms of perks for their own top frequent fliers when in Y. You may get a greeting before take off, and you are in the pecking order for op-ups but that is about it.

ANA used to offer PY upgrades at check in, but that has been monetised away. They are running a campaign right now as the last part of the free upgrades, but rather soon it will be history.

There are so many Diamond members (both ANA and JAL) that doing anything really special for them is not really possible.

In terms of switching to one of the programs, I would say they are only good if you can make Diamond. The Super Flyers Card, or JAL Global Club are neat ways of keeping status. Ut part of the reason why status holders in Y get nothing more than lounge access.
Thanks, I guess I'll go with JAL's FF then assuming everything is equal, and accrue ANA on my current BR diamond. Doesn't make much sense to try to accrue another *A diamond then unless they do a status match, which I doubt.

Any views on JAL vs ANA on the NRT/JFK route in J specifically?
Duriangris is offline  
Old Oct 13, 19, 12:04 am
  #4  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JMB Diamond Metal Card (OWE) , SAS Eurobonus Gold, (*G) Marriott Ambassador (LTP)
Posts: 11,085
Originally Posted by Duriangris View Post
Thanks, I guess I'll go with JAL's FF then assuming everything is equal, and accrue ANA on my current BR diamond. Doesn't make much sense to try to accrue another *A diamond then unless they do a status match, which I doubt.

Any views on JAL vs ANA on the NRT/JFK route in J specifically?
Generally, I prefer JAL and the JAL seat over the staggered business class seat of ANA. I have not tried the new ANA J seats yet so I can't say anything about them yet. Maybe ANA has the upper hand on the western J menu for long haul, but I would rate the JAL food service better than ANA.

But it is s small things really, they are both top notch service airlines.
CPH-Flyer is online now  
Old Oct 13, 19, 9:28 am
  #5  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 2,898
So many ANA/JAL Diamond members that you fade into the crowd if you have any status less than DIAMOND.
JAL has the better lounges, but ANA has the better business class seats.
Tokyoite is offline  
Old Oct 13, 19, 5:16 pm
  #6  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JMB Diamond Metal Card (OWE) , SAS Eurobonus Gold, (*G) Marriott Ambassador (LTP)
Posts: 11,085
Originally Posted by Tokyoite View Post
So many ANA/JAL Diamond members that you fade into the crowd if you have any status less than DIAMOND.
JAL has the better lounges, but ANA has the better business class seats.
Did you try The Room?
Cutious to hear actual experiences.
CPH-Flyer is online now  
Old Oct 14, 19, 7:07 pm
  #7  
 
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL GM 2MM; AS 75K>Nothing
Posts: 8,411
Depends a lot on what routes you fly and in what class you fly. In general the hard product and service are very good on both. I prefer JL seats in both J and F over NH, but that may change with the new NH seats.

You also need to check which airlines fly the routes you are most likely to travel and whether the flights are out of HND or NRT. HND can save you a lot of time.

Also if you're going to be flying a lot in Asia in J, check the aircraft being flown on those routes. Seats range from very good (lie flat on JL) to the total torture barcaloungers on NH.

Finally you probably want to credit your miles to a US carrier - UA for NH and AS or AA for JL. UA made significant changes to their program (good if you fly a lot of expensive tickets.... terrible if not.)

Overall, both airlines are great.

If you provide more info, FTers can probably provide more specific advice.
5khours is online now  
Old Oct 14, 19, 7:21 pm
  #8  
 
Join Date: Oct 2017
Location: YVR/HND/NRT/HKG
Programs: ANA Diamond
Posts: 115
Originally Posted by Duriangris View Post
Thanks, I guess I'll go with JAL's FF then assuming everything is equal, and accrue ANA on my current BR diamond. Doesn't make much sense to try to accrue another *A diamond then unless they do a status match, which I doubt.

Any views on JAL vs ANA on the NRT/JFK route in J specifically?
JAL has had the better J product for a number of years now, especially in food quality. However, I think that is no longer the case. The new ANA J seat is FAR superior to any of the seats offered by JAL, but I still find the JAL catering to be superior (although it's a very small difference). In terms of the ground experience, I generally find that JAL is a bit better, especially in domestic travel.
ETHFlyer is offline  
Old Oct 15, 19, 2:15 pm
  #9  
mhy
 
Join Date: Feb 2013
Location: New York City
Programs: JAL Diamond / Oneworld Emerald
Posts: 316
I've only seen the ANA staggered J seat (not The Room) but I think JAL's Sky Suite I beats it.

The ANA business class lounge I tried in NRT was very dark, no windows, cramped and felt depressing. JAL Sakura Lounge was much airier and had better light. Maybe there is another lounge which is better. ANA uses the new BA Club lounge at JFK, which I found much better than the sad situation over at the LH J lounge.

ANA is also installing 10-abreast Y seating on its 777s, whereas JAL is keeping 9 (for now).

I think if you can get J and you fly The Room routes, ANA gets the edge. But overall I prefer JAL.
mhy is offline  
Old Oct 16, 19, 10:04 am
  #10  
Original Poster
 
Join Date: Mar 2019
Posts: 19
Hmm things seem in favor of JAL, especially given the suite is currently only available on London flights. But wondering if there is any bias given I asked on the JAL forum.
Duriangris is offline  

Thread Tools
Search this Thread
Search Engine: