CAN'T access my flight details with proper pnr
Apr 6, 2019, 4:20 am
#1
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
CAN'T access my flight details with proper pnr
I booked on aa vacations but have the proper JL PNR - but when I try to access my res I get an error that they can't find my reservation. I know this goes in and out - is anyone else having problems?
The JL office is closed and I'm trying to change my seat
The JL office is closed and I'm trying to change my seat
Apr 6, 2019, 5:23 am
#2
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
AA vacations, so I assume that you have an AA flight number (AA codeshare). Which is always a bit of a challenge to fix. In principle the marketing carrier (AA) should handle your seat assignments. But the AA/JL combo always seem to cause issues.
Apr 6, 2019, 5:27 am
#3
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Apr 6, 2019, 5:43 am
#4
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Ahh that's the problem - even tho I have the proper JL flight # apparently if booked as an AA codeshare can't pull it up or do anything to it 
The seat AA sent me is not the seat I am now assigned - don't know how it got changed.
and I think I saved a bit more than a few hundred (probably more the 1k
)
The seat AA sent me is not the seat I am now assigned - don't know how it got changed.and I think I saved a bit more than a few hundred (probably more the 1k
)
Apr 6, 2019, 10:39 am
#5
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Ahh that's the problem - even tho I have the proper JL flight # apparently if booked as an AA codeshare can't pull it up or do anything to it The seat AA sent me is not the seat I am now assigned - don't know how it got changed.
and I think I saved a bit more than a few hundred (probably more the 1k)
The seat AA sent me is not the seat I am now assigned - don't know how it got changed.and I think I saved a bit more than a few hundred (probably more the 1k
)
call AA to change to make any seat change