Is JAL's Seatmap on Manage Your Booking Able to Identify Passengers w/ Infants?
Nov 20, 2018, 9:06 am
#1
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Is JAL's Seatmap on Manage Your Booking Able to Identify Passengers w/ Infants?
Traveling tomorrow on JL 4 in F and was looking at the seatmap on "Manage Your Booking" and noted that it shows one seat as having a passenger with an infant. Is the JAL system smart enough actually to match data from a passenger with an infant and then display it on the seat map, or does it just show that automatically whenever someone is booked in one of the designated bassinet seats?
No issue with a lap infant for me, but I'd be seriously impressed if JAL lets passengers know this in advance so they can make more informed seat choices.
Thanks!
No issue with a lap infant for me, but I'd be seriously impressed if JAL lets passengers know this in advance so they can make more informed seat choices.
Thanks!
Nov 20, 2018, 9:44 am
#2
Ambassador: Japan Airlines
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It’s been there for a while. I don’t see how impressive this is. There’s an infant ticket and the adult traveling with infant is assigned to the seat. It’s pretty straightforward to implement this
Nov 20, 2018, 11:24 am
#4
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I have not seen this on any other airline yet. There is the requirement though that the passenger with an infant has chosen a seat, which is not always the case. Or they could be moved around. In the specifc case here with F, the moving is not going to be that far, but in other cabins there is a bit more of distance to potentially move.
