Narita Airport Lounge Closure

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Old Apr 13, 19, 10:04 pm
  #181  
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Originally Posted by Pseudo Nim View Post


such sadness.
So no problem entering, even though quite busy, but jesus, you canít custom make the sushi combo anymore!

First they take away the unlimited sushi (3 max so had to line up every time), which is maybe not unreasonable, but now they take away the custom combo? Come on guys. Thatís going to create so much waste - I like salmon and tuna, but I donít really eat egg, so thatís going straight into the garbage. what the.

[edit] visually indicating the problem with this arrangement. and i was lucky because itís tuna and salmon today ... i donít even really enjoy squid, so the day itís tuna, squid and egg. i basically will throw out 66%

i guess that means iíll eat less, which is probably the intent here. but i really like their sushi!!
are you sure you cannot just tell them no egg and get the rest of the combo as is?
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Old Apr 13, 19, 10:14 pm
  #182  
 
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Originally Posted by JALPak View Post

are you sure you cannot just tell them no egg and get the rest of the combo as is?
Allergies....
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Old Apr 13, 19, 10:51 pm
  #183  
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Originally Posted by CPH-Flyer View Post
Allergies....
exactly
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Old Apr 13, 19, 11:04 pm
  #184  
 
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Originally Posted by JALPak View Post

exactly
I am genuinely opposed to playing the allergies card when there are none, it is the slippery slope of the emotional support animals. However, I do think JAL's policy is absurd here.
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Old Apr 13, 19, 11:12 pm
  #185  
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Originally Posted by CPH-Flyer View Post
I am genuinely opposed to playing the allergies card when there are none, it is the slippery slope of the emotional support animals. However, I do think JAL's policy is absurd here.
you don’t need to say you have allergy. Just tell them you don’t eat egg and they should be able to just leave out the egg piece. My guess they don’t want people asking for 5 pieces of tuna at once. Do they really have problem leaving out the egg?
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Old Apr 13, 19, 11:36 pm
  #186  
 
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Originally Posted by JALPak View Post

you donít need to say you have allergy. Just tell them you donít eat egg and they should be able to just leave out the egg piece. My guess they donít want people asking for 5 pieces of tuna at once. Do they really have problem leaving out the egg?
The 5 pieces at once option has been gone for years, 3 pieces at a time only But so far you could replace and get 3 of the same, or just remove egg and add tuna.

However Japan is a rules based system, so you may actually face that they say no, standard set only those are the rules Reading the Japanese text, it does say that sushi comes in the above set of 3 only. Where the English is a bit more flexible saying 3 piece sets only. (can't remember the exact wording so am paraphrasing) I can't remember how it was worded in Japanese in the old sushi bar, but the English text is the same as before.
​​​​​​
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Old Apr 14, 19, 3:42 am
  #187  
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Originally Posted by CPH-Flyer View Post
I am genuinely opposed to playing the allergies card when there are none, it is the slippery slope of the emotional support animals. However, I do think JAL's policy is absurd here.
Exactly. I didnít want to do the allergy card here. I also didnít want to just reject the egg pieces quite yet to show the ridiculousness of it ... Iím back in a couple of weeks, Iíll try just rejecting them then and see what they say.

Originally Posted by CPH-Flyer View Post
The 5 pieces at once option has been gone for years, 3 pieces at a time only But so far you could replace and get 3 of the same, or just remove egg and add tuna.

However Japan is a rules based system, so you may actually face that they say no, standard set only those are the rules Reading the Japanese text, it does say that sushi comes in the above set of 3 only. Where the English is a bit more flexible saying 3 piece sets only. (can't remember the exact wording so am paraphrasing) I can't remember how it was worded in Japanese in the old sushi bar, but the English text is the same as before.
​​​​​​
I thought I would have been the only one (or one of the relatively few) asking for custom combos, so i was a bit hesitant to complain - but several people standing in line, most of them Japanese, had similar questions and expressed similar surprise when they couldnít. So itís just weird policy on JALís part. They should also limit the number of times a customer can ask for a refill, then, because this incentivises complete waste, in my view - not that Iíd be in agreement with that, of course.
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Old Apr 14, 19, 3:52 am
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Originally Posted by Pseudo Nim View Post


Exactly. I didnít want to do the allergy card here. I also didnít want to just reject the egg pieces quite yet to show the ridiculousness of it ... Iím back in a couple of weeks, Iíll try just rejecting them then and see what they say.



I thought I would have been the only one (or one of the relatively few) asking for custom combos, so i was a bit hesitant to complain - but several people standing in line, most of them Japanese, had similar questions and expressed similar surprise when they couldnít. So itís just weird policy on JALís part. They should also limit the number of times a customer can ask for a refill, then, because this incentivises complete waste, in my view - not that Iíd be in agreement with that, of course.
Back in the day, I would usually add an extra piece of tuna, but once that was outlawed I don't think I have customised the order. But it has been very common to see people customising, especially Japanese passengers. So I can imagine the surprise. I wonder if the policy will stick...
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Old Apr 14, 19, 3:55 am
  #189  
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Originally Posted by CPH-Flyer View Post
Back in the day, I would usually add an extra piece of tuna, but once that was outlawed I don't think I have customised the order. But it has been very common to see people customising, especially Japanese passengers. So I can imagine the surprise. I wonder if the policy will stick...
I only ever ordered tuna, or occasionally salmon too. I could care less for the others, frankly - it was just a nice start of the day to have some (relatively nice) toro and such.

Iím certainly going to write a long complaint letter to JAL. As it is Japan, I quite expect them to apologise profusely and agree with me extensively and do precisely nothing about it, but hey. Worth a go.
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Old Apr 15, 19, 6:42 pm
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I don't know if it is just a bad day, but the quality of the sushi has really gone downhill (from a few years ago), and it isn't just the "set" issue.
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Old Apr 16, 19, 12:46 am
  #191  
 
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you can skip the egg but that means you'll get 2 pieces instead of 3. (and if You skip teh salmon too, you'll get 1 piece)

surely you can say something about health issues (cholestrol) without going to allergies.
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Old Apr 16, 19, 12:49 am
  #192  
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Originally Posted by kaka View Post
you can skip the egg but that means you'll get 2 pieces instead of 3. (and if You skip teh salmon too, you'll get 1 piece)

surely you can say something about health issues (cholestrol) without going to allergies.
I think I figured it out.

I will just eat standing up, at the counter. Tachi-gui style. One piece at a time. :P
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Old Apr 16, 19, 12:52 am
  #193  
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Originally Posted by kaka View Post
you can skip the egg but that means you'll get 2 pieces instead of 3. (and if You skip teh salmon too, you'll get 1 piece)

surely you can say something about health issues (cholestrol) without going to allergies.
I am going to ask for tamago only next time
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Old Apr 18, 19, 10:19 am
  #194  
 
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No one reported but the following are the table menu:

1)pasta plate - mushroom sauce spagetti
2) meat plate - grilled chicken with tomato and anchovy sauce
3) chilli concarne
4) sandwich plate - salad wrap kale and Cesar chicken
5) salad plate
6) tirimisu

the 2 ramen bowls as described jal tokotsu and the yuzu and salt
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Old Apr 18, 19, 10:58 am
  #195  
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Originally Posted by londonexpert View Post
No one reported but the following are the table menu:

1)pasta plate - mushroom sauce spagetti
2) meat plate - grilled chicken with tomato and anchovy sauce
3) chilli concarne
4) sandwich plate - salad wrap kale and Cesar chicken
5) salad plate
6) tirimisu

the 2 ramen bowls as described jal tokotsu and the yuzu and salt
No one reported because the entire menu is on jal website

https://www.jal.co.jp/inter/service/...t/nrt_food.pdf
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