JAL website rejecting my AA number?
Apr 19, 2018, 5:09 pm
#1
Original Poster
Join Date: Oct 2009
Location: New York
Programs: AA Exp / Marriott Titanium / Hilton Gold / Hyatt Globalist / United Silver
Posts: 958
JAL website rejecting my AA number?
Did anyone else encounter this? I am stuck because it's asking me for 10 alpha-numeric characters whereas AA has 7.
Apr 19, 2018, 5:44 pm
#2
Suspended
Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
Is this your issue? Problem adding AA FFP number to JAL booking
You can always call in.
You can always call in.
Apr 19, 2018, 8:53 pm
#3
Original Poster
Join Date: Oct 2009
Location: New York
Programs: AA Exp / Marriott Titanium / Hilton Gold / Hyatt Globalist / United Silver
Posts: 958
Not sure if it has to do with name as the website won't go through unless i type in 10 characters... I will call them, thank you!
May 3, 2018, 12:12 am
#9
Join Date: Nov 2002
Location: Boston, MA
Programs: AA EXP, B6 Mosaic, UA Plat, Bonvoy Plat, Hyatt Globalist
Posts: 1,774
Is this your issue? Problem adding AA FFP number to JAL booking
You can always call in.
You can always call in.
May 3, 2018, 8:13 am
#10
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,099
Can you try leading zeros? I don't know if it works, but JAL still has some 7 digit member numbers, though 9 is the standard, and here the instruction has been to use leading zeros. (at least until quite recently I have seen that on the website)
May 5, 2018, 11:23 am
#11
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
Any luck using the Finnair website? It should theoretically be possible if JAL is using Amadeus PNRs now. You should also be able to pull it up via e-ticket no.
Edit: Just saw that Reikon beat me to the punch.
Edit: Just saw that Reikon beat me to the punch.
May 26, 2018, 10:58 am
#14
Join Date: Nov 2016
Programs: UA*S, AA Plat, HH Diamond, Bonvoy Gold, Hyatt Explorist
Posts: 256
Adding another data point. Still cannot add my AA number, padding with zeroes does not work either. Using the QR website or the BA website will do the trick, but Finnair (AY) and RJ's websites didn't work. Dunno why since they should all be Amadeus, but now it's all sorted. It's handy to have it in the res if you're flying economy since you get to select front row seats if you are OWS and above?