Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Japan Airlines | JAL Mileage Bank
Reload this Page >

Anyway for OWS/OWE to preassign emergency exit seat in coach?

Anyway for OWS/OWE to preassign emergency exit seat in coach?

Reply

Old Apr 8, 18, 9:35 pm
  #1  
FlyerTalk Evangelist
Original Poster
 
Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,659
Anyway for OWS/OWE to preassign emergency exit seat in coach?

JL agent says due to new system they cannot preassign emergency exit seat for economy class passengers even if they are OWS or OWE members. Call centre is in HK. They insist that they need the booking airline (AA) to input my age next to my name so that they can verify that I am not a child and they "might" be able to book the seat. Would calling JL's Japan line do?

Can anyone confirm this is so?

Not a fan of AMADEUS..

Last edited by Guy Betsy; Apr 8, 18 at 10:30 pm
Guy Betsy is offline  
Reply With Quote
Old Apr 9, 18, 3:39 am
  #2  
 
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,015
i would call another center. the hk center is useless whilst charging higher phone booking fee.
i used to call the tw or uk hotline a lot.
kaka is online now  
Reply With Quote
Old Apr 9, 18, 6:48 am
  #3  
 
Join Date: Nov 2015
Posts: 75
Indeed it seems that they are holding some of the emergency exit seats for airport control.
jgchiker is offline  
Reply With Quote
Old Apr 9, 18, 8:22 pm
  #4  
FlyerTalk Evangelist
Original Poster
 
Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,659
Originally Posted by jgchiker View Post
Indeed it seems that they are holding some of the emergency exit seats for airport control.
Which is a pity cos I used to be able to select those seats even under AA codeshare a few years back...as OWS.
Guy Betsy is offline  
Reply With Quote
Old Apr 9, 18, 8:30 pm
  #5  
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Diamond, SAS Eurobonus Gold, Marriott Platinum Premier, Hilton Diamond, IHG Platinum
Posts: 7,022
Originally Posted by Guy Betsy View Post
Which is a pity cos I used to be able to select those seats even under AA codeshare a few years back...as OWS.
There was an initial period after the transition where it seemed to free for all on almost all seats. But it seems to have returned to normal, or pre Amadeus. I would call somewhere else and try again..
CPH-Flyer is offline  
Reply With Quote
Old Apr 9, 18, 9:42 pm
  #6  
 
Join Date: Nov 2015
Posts: 75
I could select any available seat before the migration. Now thay are holding some of the seats.
And it seems more people are being able to assign seats that were probably not available pre-migration. It's harder now to get the seats I used to get. I might be wrong though and there are way more elite now.
jgchiker is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: