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Error message when filling in personal details

Error message when filling in personal details

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Old Nov 21, 17, 9:12 am
  #1  
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Join Date: Jan 2009
Posts: 1,186
Error message when filling in personal details

Got the following message when trying to fill out personal details

Please confirm the following.

1 error:
  • Error: An error occurred during creation of your booking. Please contact your Travel Assistance Desk to check if the booking was successful and to obtain further assistance. (9015 - 8111)

Anyone know what is going on? I have received this ticket already by e-mail, so it shouldn't be related with during the purchasing process....
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Old Nov 21, 17, 10:52 am
  #2  
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, oneworld Emerald, SPG Gold
Posts: 14,808
Originally Posted by JALlover View Post
Got the following message when trying to fill out personal details

Please confirm the following.

1 error:
  • Error: An error occurred during creation of your booking. Please contact your Travel Assistance Desk to check if the booking was successful and to obtain further assistance. (9015 - 8111)

Anyone know what is going on? I have received this ticket already by e-mail, so it shouldn't be related with during the purchasing process....
another victim of the Amadeus migration and website upgrade
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Old Nov 21, 17, 11:37 am
  #3  
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Posts: 1,186
@JALPak you think I should call up JAL and ask about this ticket?

Though it says it's ticketed on the front page
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Old Nov 21, 17, 12:14 pm
  #4  
Ambassador: Japan Airlines
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, oneworld Emerald, SPG Gold
Posts: 14,808
Originally Posted by JALlover View Post
@JALPak you think I should call up JAL and ask about this ticket?

Though it says it's ticketed on the front page
Doesn't hurt to call, you can JGC right so the wait shouldn't be bad? But I suspect all they are going to tell you will be, you have your e-ticket so you are fine
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Old Nov 21, 17, 9:02 pm
  #5  
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Yea, will do.

I rather do that now than getting stuck at the airport!
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