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Error message when filling in personal details

Error message when filling in personal details

Old Nov 21, 2017, 9:12 am
  #1  
Original Poster
 
Join Date: Jan 2009
Posts: 1,188
Error message when filling in personal details

Got the following message when trying to fill out personal details

Please confirm the following.

1 error:
  • Error: An error occurred during creation of your booking. Please contact your Travel Assistance Desk to check if the booking was successful and to obtain further assistance. (9015 - 8111)

Anyone know what is going on? I have received this ticket already by e-mail, so it shouldn't be related with during the purchasing process....
JALlover is offline  
Old Nov 21, 2017, 10:52 am
  #2  
Ambassador: Japan Airlines
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,472
Originally Posted by JALlover
Got the following message when trying to fill out personal details

Please confirm the following.

1 error:
  • Error: An error occurred during creation of your booking. Please contact your Travel Assistance Desk to check if the booking was successful and to obtain further assistance. (9015 - 8111)

Anyone know what is going on? I have received this ticket already by e-mail, so it shouldn't be related with during the purchasing process....
another victim of the Amadeus migration and website upgrade
JALPak is offline  
Old Nov 21, 2017, 11:37 am
  #3  
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Join Date: Jan 2009
Posts: 1,188
[MENTION=165915]JALPak[/MENTION] you think I should call up JAL and ask about this ticket?

Though it says it's ticketed on the front page
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Old Nov 21, 2017, 12:14 pm
  #4  
Ambassador: Japan Airlines
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,472
Originally Posted by JALlover
[MENTION=165915]JALPak[/MENTION] you think I should call up JAL and ask about this ticket?

Though it says it's ticketed on the front page
Doesn't hurt to call, you can JGC right so the wait shouldn't be bad? But I suspect all they are going to tell you will be, you have your e-ticket so you are fine
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Old Nov 21, 2017, 9:02 pm
  #5  
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Join Date: Jan 2009
Posts: 1,188
Yea, will do.

I rather do that now than getting stuck at the airport!
JALlover is offline  

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