JAL will continue to interline to other oneworld carriers on separate PNRs
Oct 3, 2016, 1:28 pm
#1
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
JAL will continue to interline to other oneworld carriers on separate PNRs
oneworld adjusted its policy back in June. Now JAL has finally posted its policy online.
JAL will continue to provide through check-in service between oneworld carriers even if you are on separate PNRs but other oneworld carriers (e.g. CX) may not do the same when you are connecting to JAL on a separate PNR.
http://www.jal.co.jp/en/info/inter/161003.html
JAL will continue to provide through check-in service between oneworld carriers even if you are on separate PNRs but other oneworld carriers (e.g. CX) may not do the same when you are connecting to JAL on a separate PNR.
http://www.jal.co.jp/en/info/inter/161003.html
Oct 3, 2016, 3:50 pm
#2
Join Date: May 2011
Posts: 6
Nice job JL when every others are now / trying to go the minimum.
Pity that when oneworld first changed the policy back in June 2016, I had a trip right after that change :-( and JL did not do a through check-in on for me separate PNRs.
My itinerary was PVG-HND on JL and HND-LAX on AA. I arrived 4+ hours before the next leg and the AA check-in counter won't open until 3 hours before departure. If JL had issued the boarding pass to me in PVG I can kill my time in the lounge straight instead of standing at the counter for 1+ hours.
Too late for the complaint, and sooner when I go back LAX-NRT on AA and NRT-PVG on JL next year, by that time AA won't honour separate PNRs :-( poor me
Pity that when oneworld first changed the policy back in June 2016, I had a trip right after that change :-( and JL did not do a through check-in on for me separate PNRs.
My itinerary was PVG-HND on JL and HND-LAX on AA. I arrived 4+ hours before the next leg and the AA check-in counter won't open until 3 hours before departure. If JL had issued the boarding pass to me in PVG I can kill my time in the lounge straight instead of standing at the counter for 1+ hours.
Too late for the complaint, and sooner when I go back LAX-NRT on AA and NRT-PVG on JL next year, by that time AA won't honour separate PNRs :-( poor me
Oct 4, 2016, 5:59 pm
#3
Join Date: Nov 2014
Location: SIN and Medway, UK (so... LCY/LGW/BRU)
Programs: A3 *G, BA OWS, IHG Diamond Amb, Bonvoy Plat
Posts: 749
oneworld adjusted its policy back in June. Now JAL has finally posted its policy online.
JAL will continue to provide through check-in service between oneworld carriers even if you are on separate PNRs but other oneworld carriers (e.g. CX) may not do the same when you are connecting to JAL on a separate PNR.
http://www.jal.co.jp/en/info/inter/161003.html
JAL will continue to provide through check-in service between oneworld carriers even if you are on separate PNRs but other oneworld carriers (e.g. CX) may not do the same when you are connecting to JAL on a separate PNR.
http://www.jal.co.jp/en/info/inter/161003.html
Absolutely good news after a string of bad. (CX ten-abreast, BA shorthaul BoB)
Oct 4, 2016, 6:46 pm
#4
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Nice job JL when every others are now / trying to go the minimum.
Pity that when oneworld first changed the policy back in June 2016, I had a trip right after that change :-( and JL did not do a through check-in on for me separate PNRs.
My itinerary was PVG-HND on JL and HND-LAX on AA. I arrived 4+ hours before the next leg and the AA check-in counter won't open until 3 hours before departure. If JL had issued the boarding pass to me in PVG I can kill my time in the lounge straight instead of standing at the counter for 1+ hours.
Too late for the complaint, and sooner when I go back LAX-NRT on AA and NRT-PVG on JL next year, by that time AA won't honour separate PNRs :-( poor me
Pity that when oneworld first changed the policy back in June 2016, I had a trip right after that change :-( and JL did not do a through check-in on for me separate PNRs.
My itinerary was PVG-HND on JL and HND-LAX on AA. I arrived 4+ hours before the next leg and the AA check-in counter won't open until 3 hours before departure. If JL had issued the boarding pass to me in PVG I can kill my time in the lounge straight instead of standing at the counter for 1+ hours.
Too late for the complaint, and sooner when I go back LAX-NRT on AA and NRT-PVG on JL next year, by that time AA won't honour separate PNRs :-( poor me
Oct 4, 2016, 9:32 pm
#5
Join Date: May 2011
Posts: 6
https://www.flyertalk.com/forum/amer...aa-policy.html
https://ssc.aa.com/prmportal_enu/Age...%20Tickets.pdf
Oct 4, 2016, 9:45 pm
#6
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
They changed on 1 Sept 2016
https://www.flyertalk.com/forum/amer...aa-policy.html
https://ssc.aa.com/prmportal_enu/Age...%20Tickets.pdf
https://www.flyertalk.com/forum/amer...aa-policy.html
https://ssc.aa.com/prmportal_enu/Age...%20Tickets.pdf
Oct 11, 2016, 3:01 am
#8
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
I'll have to see what they say when I check in at NRT tomorrow morning.
Currently in SYD starting a combined DAS13/DONE3 oneworld RTW holiday.
Total of 4 tickets on the holiday, they had all been booked together under the same PNR, but the PNR was split into 3 when the tickets were issued. So my next 3 flights (SYD-HND, NRT-JFK and JFK-BOS) are each on a different PNR.
While I'll still have to collect bags at JFK, clear CBP and move to T8, if JL issues the AA pass to BOS, it's one less thing to worry about when I get to New York.
Currently in SYD starting a combined DAS13/DONE3 oneworld RTW holiday.
Total of 4 tickets on the holiday, they had all been booked together under the same PNR, but the PNR was split into 3 when the tickets were issued. So my next 3 flights (SYD-HND, NRT-JFK and JFK-BOS) are each on a different PNR.
While I'll still have to collect bags at JFK, clear CBP and move to T8, if JL issues the AA pass to BOS, it's one less thing to worry about when I get to New York.
Oct 12, 2016, 10:06 am
#9
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
JAL checked me across PNRs without issue at NRT. 
Just gave them the ticket number for the 2nd flight. The agent had to look up a cheat sheet in their notepad to find out how to do it.
Tried to use the connections desk at JFK T1, but the contract agent in front of the desk wouldn't wait for me to find my paperwork and made me leave before I could get to the desk. Had to hand my bag over to AA in T8 myself.
Just gave them the ticket number for the 2nd flight. The agent had to look up a cheat sheet in their notepad to find out how to do it.
Tried to use the connections desk at JFK T1, but the contract agent in front of the desk wouldn't wait for me to find my paperwork and made me leave before I could get to the desk. Had to hand my bag over to AA in T8 myself.
Feb 1, 2017, 2:50 pm
#10
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
Have a similar issue:
Flying on 2 separate AA awards (2 PNRs) SFO-LAX(AA)-NRT(JL) and then NRT-SYD(JL)-BNE(QF).
Based on AA's new policy it seems that I will not be able to have my luggage checked all the way through; it seems that they will tag it to NRT where I will have to re-check it (immigration/customs/luggage pick up/re-check).
Obviously, I would much rather spend the 2 hr 40 min connection in JL F lounge instead.
Is there any way that JL can "re-tag" my luggage in LAX to go all the way to SYD/BNE without me picking up and rechecking it in NRT?
Any advice appreciated
Flying on 2 separate AA awards (2 PNRs) SFO-LAX(AA)-NRT(JL) and then NRT-SYD(JL)-BNE(QF).
Based on AA's new policy it seems that I will not be able to have my luggage checked all the way through; it seems that they will tag it to NRT where I will have to re-check it (immigration/customs/luggage pick up/re-check).
Obviously, I would much rather spend the 2 hr 40 min connection in JL F lounge instead.
Is there any way that JL can "re-tag" my luggage in LAX to go all the way to SYD/BNE without me picking up and rechecking it in NRT?
Any advice appreciated
Feb 1, 2017, 3:23 pm
#11
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,153
Have a similar issue:
Flying on 2 separate AA awards (2 PNRs) SFO-LAX(AA)-NRT(JL) and then NRT-SYD(JL)-BNE(QF).
Based on AA's new policy it seems that I will not be able to have my luggage checked all the way through; it seems that they will tag it to NRT where I will have to re-check it (immigration/customs/luggage pick up/re-check).
Obviously, I would much rather spend the 2 hr 40 min connection in JL F lounge instead.
Is there any way that JL can "re-tag" my luggage in LAX to go all the way to SYD/BNE without me picking up and rechecking it in NRT?
Any advice appreciated
Flying on 2 separate AA awards (2 PNRs) SFO-LAX(AA)-NRT(JL) and then NRT-SYD(JL)-BNE(QF).
Based on AA's new policy it seems that I will not be able to have my luggage checked all the way through; it seems that they will tag it to NRT where I will have to re-check it (immigration/customs/luggage pick up/re-check).
Obviously, I would much rather spend the 2 hr 40 min connection in JL F lounge instead.
Is there any way that JL can "re-tag" my luggage in LAX to go all the way to SYD/BNE without me picking up and rechecking it in NRT?
Any advice appreciated
If you are flying F with JL to Sydney, one of the last before it goes away, JL is going to intercept your luggage in LAX and put the appropriate F tag on it, and you might be able to get them to retag it at the same time. But you would probably need to reach the JAL counter before your bag reaches the JAL handling agent.
Feb 1, 2017, 3:33 pm
#12
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
One option could be to ask AA only to check your bag to LAX. Then checking in with JAL they should allow the interlining to QF.
If you are flying F with JL to Sydney, one of the last before it goes away, JL is going to intercept your luggage in LAX and put the appropriate F tag on it, and you might be able to get them to retag it at the same time. But you would probably need to reach the JAL counter before your bag reaches the JAL handling agent.
If you are flying F with JL to Sydney, one of the last before it goes away, JL is going to intercept your luggage in LAX and put the appropriate F tag on it, and you might be able to get them to retag it at the same time. But you would probably need to reach the JAL counter before your bag reaches the JAL handling agent.
However, AA insists that this is not possible - it has to be tagged to NRT as that is the first PNR itinerary?
How could I be sure that I will reach the JL counter before my luggage goes to JAL agent? OTOH, the way AA moves the luggage it should be a certainty
Can I contact JL now and inform them about this issue?
Feb 1, 2017, 4:39 pm
#13
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Yes, I thought the "simplest" thing would be to check it only into LAX and then re-check it with JL at LAX.
However, AA insists that this is not possible - it has to be tagged to NRT as that is the first PNR itinerary?
How could I be sure that I will reach the JL counter before my luggage goes to JAL agent? OTOH, the way AA moves the luggage it should be a certainty
Can I contact JL now and inform them about this issue?
However, AA insists that this is not possible - it has to be tagged to NRT as that is the first PNR itinerary?
How could I be sure that I will reach the JL counter before my luggage goes to JAL agent? OTOH, the way AA moves the luggage it should be a certainty
Can I contact JL now and inform them about this issue?
Feb 1, 2017, 4:45 pm
#14
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
I have never heard of this option. Could it really work (especially for both of us?) Do I tell this to AA at SFO or LAX?
Feb 1, 2017, 5:29 pm
#15
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
But of course, if your flight is delayed and you missed JAL bag drop cut-off time, you will be responsible.
Last edited by JALPak; Feb 1, 2017 at 5:36 pm