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Name not matching between AA and JAL system

Name not matching between AA and JAL system

Old Jan 19, 16, 4:18 am
  #1  
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Name not matching between AA and JAL system

Help! I just booked an award ticket on Japan Airlines with AA points, however, I noticed that my name doesn't appear correctly in JAL's system when I was trying to select seats, eg. It appears as LiuMing Liu in Jal system instead of Liu Ming Liu in my AA profile and passport. Would I have any trouble in checking in at the airport? IF so, should I contact AA or Jal to correct this? I just called AA but was told that my name is correct as Liu Ming Liu in AA's system.
Jason Huang is offline  
Old Jan 19, 16, 4:59 am
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Originally Posted by Jason Huang View Post
Help! I just booked an award ticket on Japan Airlines with AA points, however, I noticed that my name doesn't appear correctly in JAL's system when I was trying to select seats, eg. It appears as LiuMing Liu in Jal system instead of Liu Ming Liu in my AA profile and passport. Would I have any trouble in checking in at the airport? IF so, should I contact AA or Jal to correct this? I just called AA but was told that my name is correct as Liu Ming Liu in AA's system.


This will not be a problem. JAL's system is not designed for middle names (i.e. second given names) and often just gets rid of the space. You will have no problems boarding or at any airport in Japan.
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Old Jan 19, 16, 6:30 am
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Thanks, mate!
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Old Jan 19, 16, 6:32 am
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Confirming,you won't have any problems.
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