Name not matching between AA and JAL system
Jan 19, 2016, 4:18 am
#1
Original Poster
Join Date: Jan 2016
Posts: 2
Name not matching between AA and JAL system
Help! I just booked an award ticket on Japan Airlines with AA points, however, I noticed that my name doesn't appear correctly in JAL's system when I was trying to select seats, eg. It appears as LiuMing Liu in Jal system instead of Liu Ming Liu in my AA profile and passport. Would I have any trouble in checking in at the airport? IF so, should I contact AA or Jal to correct this? I just called AA but was told that my name is correct as Liu Ming Liu in AA's system. 
Jan 19, 2016, 4:59 am
#2
Join Date: Sep 2008
Location: CTS
Programs: AA:1MM
Posts: 743
Help! I just booked an award ticket on Japan Airlines with AA points, however, I noticed that my name doesn't appear correctly in JAL's system when I was trying to select seats, eg. It appears as LiuMing Liu in Jal system instead of Liu Ming Liu in my AA profile and passport. Would I have any trouble in checking in at the airport? IF so, should I contact AA or Jal to correct this? I just called AA but was told that my name is correct as Liu Ming Liu in AA's system.
This will not be a problem. JAL's system is not designed for middle names (i.e. second given names) and often just gets rid of the space. You will have no problems boarding or at any airport in Japan.
