Trouble Booking on jal.com, but OK on Expedia
#1
Original Poster
Join Date: Jan 2013
Location: 대한민국 (South Korea) - ex-PVG (上海)
Programs: UA MM / LT Gold (LT UC), DL SM, AA PLT (AC), OZ, KE; GE and Korean SES (like GE); Marriott Gold
Posts: 1,996
Trouble Booking on jal.com, but OK on Expedia
I want to travel in August from ICN to HNL, and would like to use JAL. When I try to book on jal.com (even using the Japan, Korea, and U.S. websites), I am told that it is not possible using any routing via Japan. However, when I do the same on expedia.com, there are some dozen or more flights (via KIX and NRT) on JAL. Anyone else have this problem?
#2
Original Poster
Join Date: Jan 2013
Location: 대한민국 (South Korea) - ex-PVG (上海)
Programs: UA MM / LT Gold (LT UC), DL SM, AA PLT (AC), OZ, KE; GE and Korean SES (like GE); Marriott Gold
Posts: 1,996
Update: I was able to book the JAL flights on Expedia, but, when I go to the jal.com (Japan, Korea, and U.S.) websites using the JAL reservation number, it is nowhere to be found. The Korea office was able to give seat assignments, though, and confirmed the reservation number. All seems strange.
#3
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,335
Update: I was able to book the JAL flights on Expedia, but, when I go to the jal.com (Japan, Korea, and U.S.) websites using the JAL reservation number, it is nowhere to be found. The Korea office was able to give seat assignments, though, and confirmed the reservation number. All seems strange.
#4
Original Poster
Join Date: Jan 2013
Location: 대한민국 (South Korea) - ex-PVG (上海)
Programs: UA MM / LT Gold (LT UC), DL SM, AA PLT (AC), OZ, KE; GE and Korean SES (like GE); Marriott Gold
Posts: 1,996
I used the correct JL reservation number (verified with the Seoul office) (also different number of characters between Expedia and JL) and every permutation of my wife's names and my names. Still nothing on jal.com (but they charged my credit card), so I guess I'm OK. Thanks!