Jl dme-nrt-syd
Jul 11, 2013, 3:25 am
#1
Original Poster
Join Date: Dec 2005
Location: SYD
Programs: QF Platinum (LTG), OW Emerald, Accor Platinum; Hyatt Explorist.
Posts: 2,165
Jl dme-nrt-syd
This airline survives purely on its wonderful service which is pure Japanese splendour - amazing to say the least. The Sakura First Lounge at NRT is quite adequate with nice food too.
Its hard product, however, is terrible..probably one of the worst J experiences ever. The food is quite nice but not so much variety. IFE poor(on these sectors anyway). Toilets have no amenities and no kits are handed out, only bits and pieces you'd find in a typical kit and even then not everything you'd expect.
To add insult to injury however, the NRT-SYD sector uses Y blankets and headphones! Don't waste your money on JAL J Class unless the new sky suite is operating your flight or the price is around half of what you'd normally pay. Qantas has nothing to worry about competition wise on the NRT service.
I wont be using them again until the entire fleet is the new skysuite in J.
Despite the most wonderful cabin crew and service it's a big thumbs down from me.
CJ
Its hard product, however, is terrible..probably one of the worst J experiences ever. The food is quite nice but not so much variety. IFE poor(on these sectors anyway). Toilets have no amenities and no kits are handed out, only bits and pieces you'd find in a typical kit and even then not everything you'd expect.
To add insult to injury however, the NRT-SYD sector uses Y blankets and headphones! Don't waste your money on JAL J Class unless the new sky suite is operating your flight or the price is around half of what you'd normally pay. Qantas has nothing to worry about competition wise on the NRT service.
I wont be using them again until the entire fleet is the new skysuite in J.
Despite the most wonderful cabin crew and service it's a big thumbs down from me.
CJ
Jul 11, 2013, 5:08 am
#2
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
This airline survives purely on its wonderful service which is pure Japanese splendour - amazing to say the least. The Sakura First Lounge at NRT is quite adequate with nice food too.
Its hard product, however, is terrible..probably one of the worst J experiences ever. The food is quite nice but not so much variety. IFE poor(on these sectors anyway). Toilets have no amenities and no kits are handed out, only bits and pieces you'd find in a typical kit and even then not everything you'd expect.
To add insult to injury however, the NRT-SYD sector uses Y blankets and headphones! Don't waste your money on JAL J Class unless the new sky suite is operating your flight or the price is around half of what you'd normally pay. Qantas has nothing to worry about competition wise on the NRT service.
I wont be using them again until the entire fleet is the new skysuite in J.
Despite the most wonderful cabin crew and service it's a big thumbs down from me.
CJ
Its hard product, however, is terrible..probably one of the worst J experiences ever. The food is quite nice but not so much variety. IFE poor(on these sectors anyway). Toilets have no amenities and no kits are handed out, only bits and pieces you'd find in a typical kit and even then not everything you'd expect.
To add insult to injury however, the NRT-SYD sector uses Y blankets and headphones! Don't waste your money on JAL J Class unless the new sky suite is operating your flight or the price is around half of what you'd normally pay. Qantas has nothing to worry about competition wise on the NRT service.
I wont be using them again until the entire fleet is the new skysuite in J.
Despite the most wonderful cabin crew and service it's a big thumbs down from me.
CJ
Jul 12, 2013, 2:47 am
#3
Original Poster
Join Date: Dec 2005
Location: SYD
Programs: QF Platinum (LTG), OW Emerald, Accor Platinum; Hyatt Explorist.
Posts: 2,165
Sorry to disappoint you but JAL SKY SUITE will not fix most of your issues. MAGIC-V has the same video contents. Amenities will still be handed out in a basket. NRT-SYD will still be a resort route without the noise canceling headphones and with Y blankets and the same kind of catering. In other words, it will just be a nicer seat.
Jul 12, 2013, 3:19 am
#4
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
Jul 14, 2013, 1:45 am
#5
Original Poster
Join Date: Dec 2005
Location: SYD
Programs: QF Platinum (LTG), OW Emerald, Accor Platinum; Hyatt Explorist.
Posts: 2,165
JAL is almost a total waste of money in J class. My colleagues in Sydney warned me about JAL prior..I should have listened
Jul 14, 2013, 3:07 am
#6
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
Perhaps Jetstar may. When a 1st rate carrier uses its premium brand to fly "leisure" sectors with no frills service it degrades that premium product and the publics perception of it. That said, even on the DME-NRT sector there wasn't anything too premium to be seen or enjoyed in any case
JAL is almost a total waste of money in J class. My colleagues in Sydney warned me about JAL prior..I should have listened
JAL is almost a total waste of money in J class. My colleagues in Sydney warned me about JAL prior..I should have listened
People prioritize what's important when picking a carrier. Some would pay a premium just to fly on JAL, even in Y, and some would simply avoid it just like you. We are just looking for different things when we fly. There's no right or wrong about it. Thanks for sharing your experience anyway.
Jul 16, 2013, 12:11 pm
#8
Join Date: Mar 2007
Location: TSV, Australia
Posts: 2,401
As I said enjoy Jetstar then. I wasn't even trying to argue or convince you otherwise. If I were, I wouldn't have told you that you were not making any sense to wait for SKY SUITE.
People prioritize what's important when picking a carrier. Some would pay a premium just to fly on JAL, even in Y, and some would simply avoid it just like you. We are just looking for different things when we fly. There's no right or wrong about it. Thanks for sharing your experience anyway.
People prioritize what's important when picking a carrier. Some would pay a premium just to fly on JAL, even in Y, and some would simply avoid it just like you. We are just looking for different things when we fly. There's no right or wrong about it. Thanks for sharing your experience anyway.
Jul 17, 2013, 4:46 am
#9
Join Date: Apr 2008
Posts: 92
So I have been on a few internal Asian routes on JAL, mostly in Y and I kept thinking about how good the quality of the food is. They are very japanese but the food seems to be of good quality and lots of small portiond of many varieties. I told myself that some of my friends who were not used to real Japanese food would probably not enjoy them.
Just 2 weeks ago on HND-BKK. They served salmon and rice for breakfast. Many westerners probably won't like that. There were some bones on my salmon but I didn't mind it because it tasted great but some of my American friends would think its unacceptable.
In my opinion jal has the best food but it's catered to Japanese taste and those that appreciate Japanese food.
Just 2 weeks ago on HND-BKK. They served salmon and rice for breakfast. Many westerners probably won't like that. There were some bones on my salmon but I didn't mind it because it tasted great but some of my American friends would think its unacceptable.
In my opinion jal has the best food but it's catered to Japanese taste and those that appreciate Japanese food.
Jul 18, 2013, 8:38 pm
#10
Join Date: Jun 2008
Posts: 1,099
This airline survives purely on its wonderful service which is pure Japanese splendour - amazing to say the least. The Sakura First Lounge at NRT is quite adequate with nice food too.
Its hard product, however, is terrible..probably one of the worst J experiences ever. The food is quite nice but not so much variety. IFE poor(on these sectors anyway). Toilets have no amenities and no kits are handed out, only bits and pieces you'd find in a typical kit and even then not everything you'd expect.
To add insult to injury however, the NRT-SYD sector uses Y blankets and headphones! Don't waste your money on JAL J Class unless the new sky suite is operating your flight or the price is around half of what you'd normally pay. Qantas has nothing to worry about competition wise on the NRT service.
I wont be using them again until the entire fleet is the new skysuite in J.
Despite the most wonderful cabin crew and service it's a big thumbs down from me.
CJ
Its hard product, however, is terrible..probably one of the worst J experiences ever. The food is quite nice but not so much variety. IFE poor(on these sectors anyway). Toilets have no amenities and no kits are handed out, only bits and pieces you'd find in a typical kit and even then not everything you'd expect.
To add insult to injury however, the NRT-SYD sector uses Y blankets and headphones! Don't waste your money on JAL J Class unless the new sky suite is operating your flight or the price is around half of what you'd normally pay. Qantas has nothing to worry about competition wise on the NRT service.
I wont be using them again until the entire fleet is the new skysuite in J.
Despite the most wonderful cabin crew and service it's a big thumbs down from me.
CJ
1) if you are using the airline headphones and you fly as much as you must to have the statuses you claim to have then it`s about time you went out and bought a decent pair of noise cancelling headphones then that will sold this problem on all your future flights with any airline.
2) Blankets? The temperature for anyone that isn`t Japanese is extremely hot. I normally fly in boardshorts and t shirt. If you actually need to use the blanket and you are a white Australian then i`d say that`s incredible!
I take it you flew in their 787 or did you fly in the 777-200? Maybe if i was buying a C ticket rather than upgrading i`d consider other options but given how cheap it is to buy a upgradable Y ticket then upgrade to C as a JAL elite... (about 3 times cheaper than QF) then it`s sooo worth it regardless of the seat not being up to scatch and a couple of the very minor issues you mentioned!
Jul 22, 2013, 11:39 pm
#11
Original Poster
Join Date: Dec 2005
Location: SYD
Programs: QF Platinum (LTG), OW Emerald, Accor Platinum; Hyatt Explorist.
Posts: 2,165
Two things
1) if you are using the airline headphones and you fly as much as you must to have the statuses you claim to have then it`s about time you went out and bought a decent pair of noise cancelling headphones then that will sold this problem on all your future flights with any airline.
2) Blankets? The temperature for anyone that isn`t Japanese is extremely hot. I normally fly in boardshorts and t shirt. If you actually need to use the blanket and you are a white Australian then i`d say that`s incredible!
I take it you flew in their 787 or did you fly in the 777-200? Maybe if i was buying a C ticket rather than upgrading i`d consider other options but given how cheap it is to buy a upgradable Y ticket then upgrade to C as a JAL elite... (about 3 times cheaper than QF) then it`s sooo worth it regardless of the seat not being up to scatch and a couple of the very minor issues you mentioned!
1) if you are using the airline headphones and you fly as much as you must to have the statuses you claim to have then it`s about time you went out and bought a decent pair of noise cancelling headphones then that will sold this problem on all your future flights with any airline.
2) Blankets? The temperature for anyone that isn`t Japanese is extremely hot. I normally fly in boardshorts and t shirt. If you actually need to use the blanket and you are a white Australian then i`d say that`s incredible!
I take it you flew in their 787 or did you fly in the 777-200? Maybe if i was buying a C ticket rather than upgrading i`d consider other options but given how cheap it is to buy a upgradable Y ticket then upgrade to C as a JAL elite... (about 3 times cheaper than QF) then it`s sooo worth it regardless of the seat not being up to scatch and a couple of the very minor issues you mentioned!
. I agree however, in my bid to remain loyal to oneworld, Cathay who I also flew on my RTW SYD-HKG-ORD were superb to say the least. You really cant fault CX in anyway. JAL have a long way to go to get to their standard.
Jul 23, 2013, 1:11 am
#12
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
I hope JAL would never fall to CX's standard which I am not a fan of. When I fly, I look for professional and genuine service from heart and Japanese hospitality in all classes. I could care less about amenities kits and headphones. But that's just me, others might look for different things.
Last edited by JALPak; Jul 23, 2013 at 1:16 am
Jul 23, 2013, 11:20 pm
#13
Original Poster
Join Date: Dec 2005
Location: SYD
Programs: QF Platinum (LTG), OW Emerald, Accor Platinum; Hyatt Explorist.
Posts: 2,165
I hope JAL would never fall to CX's standard which I am not a fan of. When I fly, I look for professional and genuine service from heart and Japanese hospitality in all classes. I could care less about amenities kits and headphones. But that's just me, others might look for different things.
The hard product however, is essentially what I also pay a premium for, so I do care a lot about that.
Jul 25, 2013, 2:32 am
#14
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
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4 OT personal comments and response thereto deleted. Be nice to each other!
Regards Oliver2002
Senior Mod
Regards Oliver2002
Senior Mod
Jul 26, 2013, 12:21 am
#15
Join Date: Jun 2008
Posts: 1,099
When I pay a premium why waste money on headphones when they should be supplied and have to lug them around each time I travel. I agree however, in my bid to remain loyal to oneworld, Cathay who I also flew on my RTW SYD-HKG-ORD were superb to say the least. You really cant fault CX in anyway. JAL have a long way to go to get to their standard.
. I agree however, in my bid to remain loyal to oneworld, Cathay who I also flew on my RTW SYD-HKG-ORD were superb to say the least. You really cant fault CX in anyway. JAL have a long way to go to get to their standard.I hope in the future they upgrade all 787 planes with flat beds as that will be a big step in the right direction.