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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

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Old Apr 8, 2019, 7:55 pm
  #2866  
 
Join Date: Mar 2012
Posts: 3,166
About a week ago, I was in a situation where I had to book a flight one day prior to departure.
Luckily last-minute award seats were available, so I tried to book one with my JL miles using the JL Mileage Bank website.
However, the website kept giving me an error message that said "Error: The requested departure date is too soon. Please modify your dates and try again", and wouldn't allow me to book the flight that was one day out.
At the end I had to use AA miles instead to book the flight.

Now that a few days have passed and I had some time to think about it, I am wondering whether JL Mileage Bank has a rule where one needs to book award flights at least X days out.
Does JL have such a rule?

Also, even if last-minute award flights cannot be booked online, is there a chance they could be booked over the phone instead?
I did not think about calling JL at that moment, but now I am wondering if things would have ended differently if I had called.

Last edited by agjil; Apr 8, 2019 at 8:14 pm Reason: Added more lines for clarity.
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Old Apr 8, 2019, 9:45 pm
  #2867  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Originally Posted by agjil
About a week ago, I was in a situation where I had to book a flight one day prior to departure.
Luckily last-minute award seats were available, so I tried to book one with my JL miles using the JL Mileage Bank website.
However, the website kept giving me an error message that said "Error: The requested departure date is too soon. Please modify your dates and try again", and wouldn't allow me to book the flight that was one day out.
At the end I had to use AA miles instead to book the flight.

Now that a few days have passed and I had some time to think about it, I am wondering whether JL Mileage Bank has a rule where one needs to book award flights at least X days out.
Does JL have such a rule?

Also, even if last-minute award flights cannot be booked online, is there a chance they could be booked over the phone instead?
I did not think about calling JL at that moment, but now I am wondering if things would have ended differently if I had called.
https://www.jal.co.jp/en/jalmile/use...tion.html#tabs
JALPak is offline  
Old Apr 9, 2019, 3:00 am
  #2868  
 
Join Date: Oct 2015
Posts: 733
Hi all, flying SGN-HND-GMP in JL business class, with ~8 hour layover in HND. Ideally I would like to proceed to JL lounge for a shower and then clear immigration and enter Japan to spend a few hours sightseeing.

Is there a way for me to proceed to immigration from the lounge / departures area during my layover? Canadian passport so no visa concerns.
Nazdoom is offline  
Old Apr 9, 2019, 4:07 am
  #2869  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Originally Posted by Nazdoom
Hi all, flying SGN-HND-GMP in JL business class, with ~8 hour layover in HND. Ideally I would like to proceed to JL lounge for a shower and then clear immigration and enter Japan to spend a few hours sightseeing.

Is there a way for me to proceed to immigration from the lounge / departures area during my layover? Canadian passport so no visa concerns.
No, there is no direct way from the lounge back to arrivals You would need a staff escort for that. And you'd probably spend quite a bit of time getting that arranged.

Use the TIAT shower rooms after arrivals. They should be fine with your J boarding pass. Alternatively they are 1050 yen including a cup of coffee.
CPH-Flyer is offline  
Old Apr 9, 2019, 7:13 am
  #2870  
 
Join Date: Jun 2008
Location: NYC
Programs: JGC Diamond, OW Emerald, Amtrak Select Plus,Hotels.com Gold
Posts: 249
I'm curious now, which route is the 14F seats on? I did Osaka, Fukuoka and Sapporo and definitely did not see that many F seats on any of those legs. I think on the Aomori trip there wasn't even an F (which isn't really that surprising).
Originally Posted by CPH-Flyer
14 F seats on the 777-200 and 5 on the 767-300
NYCBunny is offline  
Old Apr 9, 2019, 7:48 am
  #2871  
 
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Originally Posted by NYCBunny
I'm curious now, which route is the 14F seats on? I did Osaka, Fukuoka and Sapporo and definitely did not see that many F seats on any of those legs. I think on the Aomori trip there wasn't even an F (which isn't really that surprising).
https://www.jal.co.jp/en/dom/service...C_INTRODUCTION

HND to/from FUK, ITM, CTS, & OKA for domestic F. It's not every flight on those routes though. I've flown the 772 w/ 14F on FUK-HND.

rustykettel is offline  
Old Apr 9, 2019, 7:50 am
  #2872  
 
Join Date: Jan 2019
Location: US
Programs: BAEC Silver
Posts: 32
Originally Posted by JALPak

you need elite status to select them
I am oneworld sapphire and I booked on a codeshare (AA marketed JL operated), yet I still cannot select anything in row 5. Do you need to be a JL elite or is there some way I can get assigned a seat in row 5? AA agents, thus far, have told me they are blocked out.
sidthesquid is offline  
Old Apr 9, 2019, 7:52 am
  #2873  
 
Join Date: Mar 2012
Posts: 3,166
Thank you.
I guess JL Mileage Bank is not a good program for last minute seats, haha.
agjil is offline  
Old Apr 9, 2019, 7:54 am
  #2874  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Originally Posted by NYCBunny
I'm curious now, which route is the 14F seats on? I did Osaka, Fukuoka and Sapporo and definitely did not see that many F seats on any of those legs. I think on the Aomori trip there wasn't even an F (which isn't really that surprising).
Any domestic route operated by a 777-200. I have had it on Maha, Fukuoka, and Sapporo.

https://www.jal.co.jp/aircraft/conf/772.html
CPH-Flyer is offline  
Old Apr 9, 2019, 11:53 pm
  #2875  
 
Join Date: May 2013
Programs: N/A
Posts: 685
Hi folks,
  • Is it possible to set expertflyer alerts for JAL F (looking to book with virgin atlantic miles)
  • How many days before (and/or time) does JAL release their last minute F availability

Thanks in advance!
JBG89 is offline  
Old Apr 10, 2019, 2:29 am
  #2876  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
Originally Posted by JBG89
Hi folks,
  • Is it possible to set expertflyer alerts for JAL F (looking to book with virgin atlantic miles)
  • How many days before (and/or time) does JAL release their last minute F availability

Thanks in advance!
Are you sure VS transfers to JL?

Seems like ANA is the way to go:

https://www.virginatlantic.com/gb/en.../airlines.html


747FC is offline  
Old Apr 14, 2019, 3:36 pm
  #2877  
 
Join Date: Apr 2019
Programs: AY Platinum/OWE
Posts: 195
Some JAL questions:

1. I have so far never been able to see what booking class code my tickets book into while flying JAL. I am a Finnair Platinum/OWE, and my FFP only gives points/tier flights for domestic JAL in classes F, E, Y, J, A and I. Is there any way to find out in which class my ticket books into? I usually book Ultra SAKITOKU / SAKITOKU Type A fares, depending on availability. I always book directly with the airline.

2. Also, I was wondering what the guesting rules are for the Diamond Premier lounges that have a designated security check, in my case OKA. Am I allowed to bring a guest (my wife) through the designated lounge security check or would she need to use the regular security screen and enter the lounge from airside? I think that the priority security is not "guestable" by OW rules, however as the lounge allowes one guest I was hoping we could both use the security check at the lounge entrance.

Thanks in advance!

Last edited by DrSickle; Apr 14, 2019 at 3:36 pm Reason: omission
DrSickle is offline  
Old Apr 14, 2019, 5:42 pm
  #2878  
 
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Originally Posted by DrSickle
Some JAL questions:

1. I have so far never been able to see what booking class code my tickets book into while flying JAL. I am a Finnair Platinum/OWE, and my FFP only gives points/tier flights for domestic JAL in classes F, E, Y, J, A and I. Is there any way to find out in which class my ticket books into? I usually book Ultra SAKITOKU / SAKITOKU Type A fares, depending on availability. I always book directly with the airline.
I haven't purchased a domestic trip since the conversion to Amadeus so I don't know if it's more visible now than in the past, but using the earning from AS which map to the same earnings as JMB:

F (first), J (class J), Y (economy): Normal Fare, Child Fare, Round-Trip Fare, Discount for the Disabled, Care Giver's Saver, JAL Business KIPPU, e Business 6, Special Transit Fare, Remote Island Fare.

E (first), I (class J), A (economy): Tokubin 1, Tokubin 3, Tokubin 7, Tokubin 21, Sakitoku Type A, Sakitoku Type B, Super Sakitoku, Ultra Sakitoku, Senior Citizen Stand-By Fare, JMB Companion Fare *1, Sky Mate Stand-By Fare, Shareholder's Saver Fare, Transit Fare 7, Transit Fare 28, RAC Round-Trip Fare, etc.

You would probably have more concrete and definitive answers in the Finnair forum though.
rustykettel is offline  
Old Apr 15, 2019, 9:13 am
  #2879  
 
Join Date: Apr 2012
Location: Hong Kong SAR
Programs: JL Diamond, CX Gold, HH Gold
Posts: 270
Very stupid question:
I am an OWS - if I arrive HND from AOJ, can I use the lounge at HND?
Thanks
AmD950 is offline  
Old Apr 15, 2019, 9:16 am
  #2880  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Originally Posted by AmD950
Very stupid question:
I am an OWS - if I arrive HND from AOJ, can I use the lounge at HND?
Thanks
No departing flight, no lounge.
AmD950 likes this.
CPH-Flyer is offline  


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