Jun 26, 2018, 12:52 pm
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.A: Yes. written here (link) A. Definitely, within the lounge access rules of course. written here (link)
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Sep 3, 2018, 8:29 pm
#2597
Join Date: Nov 2014
Posts: 120
I don't know how I missed that.
Sep 8, 2018, 3:47 pm
#2598
Join Date: Jun 2012
Programs: BAEC Silver, L'Accor Gold, Hilton Silver, IHG Platinum
Posts: 328
I've booked a series of JL flights for October (BKK-KIX-ITM-HND-NRT-BKK), which I booked through Expedia. When I went to the JL website, it said that I couldn't complete my passenger details (passport details mainly) because it was a travel agent booking. I phoned Expedia and they said they couldn't put my passport details on the site and I should just leave it until check-in. Is this correct - can I just leave it until check in - or do I need to phone Expedia until I find someone willing and able to enter those details?
Thanks in advance
1F
Thanks in advance
1F
Sep 8, 2018, 5:56 pm
#2599
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,153
I've booked a series of JL flights for October (BKK-KIX-ITM-HND-NRT-BKK), which I booked through Expedia. When I went to the JL website, it said that I couldn't complete my passenger details (passport details mainly) because it was a travel agent booking. I phoned Expedia and they said they couldn't put my passport details on the site and I should just leave it until check-in. Is this correct - can I just leave it until check in - or do I need to phone Expedia until I find someone willing and able to enter those details?
Thanks in advance
1F
Thanks in advance
1F
Sep 9, 2018, 11:19 am
#2600
Join Date: Jan 2016
Programs: AA, Hyatt, Marriott, Hilton
Posts: 501
Is there a way to check speed-tests for JAL international flights? Want to do a mileage run from DFW or JFK to HND on 773 but really need to work on departure flight. No need for video stream capabilities, just need to be able to use chat based messaging without too much delay
Sep 9, 2018, 12:07 pm
#2601
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Is there a way to check speed-tests for JAL international flights? Want to do a mileage run from DFW or JFK to HND on 773 but really need to work on departure flight. No need for video stream capabilities, just need to be able to use chat based messaging without too much delay
Sep 9, 2018, 4:07 pm
#2603
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,153
Is there a way to check speed-tests for JAL international flights? Want to do a mileage run from DFW or JFK to HND on 773 but really need to work on departure flight. No need for video stream capabilities, just need to be able to use chat based messaging without too much delay
As JAL-PAK points out expect some loss of sattelite signal along the way. Also I have had flights where the connection was not usable.
Generally JAL's WiFi is one of the better in my experience
Sep 10, 2018, 4:01 am
#2604
Join Date: Sep 2010
Location: Oslo, Norway
Programs: BA blue
Posts: 148
Hi,
I'm sure this has been asked tons of times, but i couldn't find anything, but do JAL block exit row seats until check-in, or are those seats taken if they show as taken on the seat map?
Related, if they might be possible to get: Are the desks at LHR manned between flights? I'm on JL44 but land from a connecting flight in the morning, so could just head over to T3 before going into town.
I'm sure this has been asked tons of times, but i couldn't find anything, but do JAL block exit row seats until check-in, or are those seats taken if they show as taken on the seat map?
Related, if they might be possible to get: Are the desks at LHR manned between flights? I'm on JL44 but land from a connecting flight in the morning, so could just head over to T3 before going into town.
Sep 10, 2018, 4:45 am
#2605
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,153
Hi,
I'm sure this has been asked tons of times, but i couldn't find anything, but do JAL block exit row seats until check-in, or are those seats taken if they show as taken on the seat map?
Related, if they might be possible to get: Are the desks at LHR manned between flights? I'm on JL44 but land from a connecting flight in the morning, so could just head over to T3 before going into town.
I'm sure this has been asked tons of times, but i couldn't find anything, but do JAL block exit row seats until check-in, or are those seats taken if they show as taken on the seat map?
Related, if they might be possible to get: Are the desks at LHR manned between flights? I'm on JL44 but land from a connecting flight in the morning, so could just head over to T3 before going into town.
The check in closes between flights in Heathrow. If you are on one ticket, you luggage will be checked through. If you are on separate tickets, it will depend on your carrier. (if that is separate and BA it will be no dice, BA Is pretty adamant)
Sep 11, 2018, 1:48 am
#2606
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
For collecting the 50% required FOPs on JL, would MEL-SIN-HND on JL marketed (JL flight #) operated by QF on MEL-SIN + JL native metal on SIN-HND both count, or only actual JL metal counts?
[edit] apologies. the FAQ already answers this: it appears that it will count. I'm a bit confused to the calculation, though (assume all flights JL coded). MEL-NRT is easy: 9,946 FOPs. What about MEL-SIN-NRT, though? MEL-SIN (3,744 x 125% (C class)) = 4,680 + 400 bonus FOP for coding as JL, plus SIN-NRT would earn 6,610, so total 11,690 - is this math correct?
[edit] apologies. the FAQ already answers this: it appears that it will count. I'm a bit confused to the calculation, though (assume all flights JL coded). MEL-NRT is easy: 9,946 FOPs. What about MEL-SIN-NRT, though? MEL-SIN (3,744 x 125% (C class)) = 4,680 + 400 bonus FOP for coding as JL, plus SIN-NRT would earn 6,610, so total 11,690 - is this math correct?
Last edited by Pseudo Nim; Sep 11, 2018 at 2:55 am
Sep 12, 2018, 1:30 am
#2608
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
For collecting the 50% required FOPs on JL, would MEL-SIN-HND on JL marketed (JL flight #) operated by QF on MEL-SIN + JL native metal on SIN-HND both count, or only actual JL metal counts?
[edit] apologies. the FAQ already answers this: it appears that it will count. I'm a bit confused to the calculation, though (assume all flights JL coded). MEL-NRT is easy: 9,946 FOPs. What about MEL-SIN-NRT, though? MEL-SIN (3,744 x 125% (C class)) = 4,680 + 400 bonus FOP for coding as JL, plus SIN-NRT would earn 6,610, so total 11,690 - is this math correct?
[edit] apologies. the FAQ already answers this: it appears that it will count. I'm a bit confused to the calculation, though (assume all flights JL coded). MEL-NRT is easy: 9,946 FOPs. What about MEL-SIN-NRT, though? MEL-SIN (3,744 x 125% (C class)) = 4,680 + 400 bonus FOP for coding as JL, plus SIN-NRT would earn 6,610, so total 11,690 - is this math correct?
Sep 12, 2018, 5:25 pm
#2609
Join Date: Jan 2017
Posts: 11
Transferring points from Marriott Rewards to JMB - calculation error?
Not sure where this question should go, so please be indulgent 
A few days ago, I transferred 240,000 Marriott Rewards points to JMB. The following day, I transferred a further 75,000 MR points. Given the transfer bonus (60,000 and 15,000 MR points), as well as the 3:1 ratio on transfers, I expected to receive 130,000 JMB points:
240,000+75,000+60,000+15,000=390,000.
390,000 / 3 = 130,000
However, for a reason no one at JMB or Marriott can explain, only 129,988 points were transferred. That would be 12 points less than there should be - and as I need 130,000 JMB points to book my flights, I’m in a bit of a pickle!
Has anyone else ever run into this problem? Does it predate the SPG takeover by Marriott?
JMB are looking into it, but in the meantime I’d be grateful for any suggestions.
A few days ago, I transferred 240,000 Marriott Rewards points to JMB. The following day, I transferred a further 75,000 MR points. Given the transfer bonus (60,000 and 15,000 MR points), as well as the 3:1 ratio on transfers, I expected to receive 130,000 JMB points:
240,000+75,000+60,000+15,000=390,000.
390,000 / 3 = 130,000
However, for a reason no one at JMB or Marriott can explain, only 129,988 points were transferred. That would be 12 points less than there should be - and as I need 130,000 JMB points to book my flights, I’m in a bit of a pickle!
Has anyone else ever run into this problem? Does it predate the SPG takeover by Marriott?
JMB are looking into it, but in the meantime I’d be grateful for any suggestions.
Sep 12, 2018, 6:17 pm
#2610
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Not sure where this question should go, so please be indulgent
A few days ago, I transferred 240,000 Marriott Rewards points to JMB. The following day, I transferred a further 75,000 MR points. Given the transfer bonus (60,000 and 15,000 MR points), as well as the 3:1 ratio on transfers, I expected to receive 130,000 JMB points:
240,000+75,000+60,000+15,000=390,000.
390,000 / 3 = 130,000
However, for a reason no one at JMB or Marriott can explain, only 129,988 points were transferred. That would be 12 points less than there should be - and as I need 130,000 JMB points to book my flights, I’m in a bit of a pickle!
Has anyone else ever run into this problem? Does it predate the SPG takeover by Marriott?
JMB are looking into it, but in the meantime I’d be grateful for any suggestions.
A few days ago, I transferred 240,000 Marriott Rewards points to JMB. The following day, I transferred a further 75,000 MR points. Given the transfer bonus (60,000 and 15,000 MR points), as well as the 3:1 ratio on transfers, I expected to receive 130,000 JMB points:
240,000+75,000+60,000+15,000=390,000.
390,000 / 3 = 130,000
However, for a reason no one at JMB or Marriott can explain, only 129,988 points were transferred. That would be 12 points less than there should be - and as I need 130,000 JMB points to book my flights, I’m in a bit of a pickle!
Has anyone else ever run into this problem? Does it predate the SPG takeover by Marriott?
JMB are looking into it, but in the meantime I’d be grateful for any suggestions.
Edit:
How many points came in to your JAL account through each of the two transfers? I am guessing it is the 240k transfer that was in error.
Last edited by skimthetrees; Sep 12, 2018 at 6:38 pm