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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

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Old Jul 28, 2017, 1:55 am
  #1756  
 
Join Date: Aug 2016
Location: London
Programs: British Airways
Posts: 114
I have managed to book a return rewards flights on BA website London to Tokyo for JAL flights in May 2018.
How do I manage my booking and select seats?
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Old Jul 28, 2017, 2:06 am
  #1757  
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Originally Posted by pumatwin
I have managed to book a return rewards flights on BA website London to Tokyo for JAL flights in May 2018.
How do I manage my booking and select seats?
If the BA website does not allow you to do it (which I guess not) you would need to call BA to get the JAL record locator and call JAL. You are probably better answered in the BA forum as they will have more experience with Avios bookings than we do here.
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Old Jul 28, 2017, 2:28 am
  #1758  
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Originally Posted by pumatwin
I have managed to book a return rewards flights on BA website London to Tokyo for JAL flights in May 2018.
How do I manage my booking and select seats?
Use Amadeus to look up the partner PNR: http://www.amadeus.com.tw/eitr/default.aspx

Then go to JAL US site, Americas region, https://www.ar.jal.com/arl/en/ and go to View Reservation, use the PNR you got above to assign seats.

Last edited by Pseudo Nim; Jul 28, 2017 at 4:12 am
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Old Jul 28, 2017, 4:10 am
  #1759  
 
Join Date: Aug 2016
Location: London
Programs: British Airways
Posts: 114
Pseudo Nim & CPH-Flyer

Thank You. Managed to select my seats.
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Old Jul 28, 2017, 11:17 pm
  #1760  
 
Join Date: Nov 2011
Posts: 335
Hi there,

I bought a cheap flight roundtrip from ORD->NRT->BKK. Now, I want to stay in Bangkok longer. Can I pay a fee to fly back on a different date? If the fee is too high, i might just abandon the ticket back and book a ticket on miles.

Thanks!
petey2428 is offline  
Old Jul 28, 2017, 11:28 pm
  #1761  
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Originally Posted by petey2428
Hi there,

I bought a cheap flight roundtrip from ORD->NRT->BKK. Now, I want to stay in Bangkok longer. Can I pay a fee to fly back on a different date? If the fee is too high, i might just abandon the ticket back and book a ticket on miles.

Thanks!
That would depend on the specific conditions of your ticket. This can vary by market the ticket is sold in, so either check the conditions online or call your TA or JAL to get an understanding of the costs. If you can give the specific booking class of your ticket, someone may also know.
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Old Jul 28, 2017, 11:33 pm
  #1762  
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Join Date: Mar 2008
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Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Originally Posted by petey2428
Hi there,

I bought a cheap flight roundtrip from ORD->NRT->BKK. Now, I want to stay in Bangkok longer. Can I pay a fee to fly back on a different date? If the fee is too high, i might just abandon the ticket back and book a ticket on miles.

Thanks!
https://www.ar.jal.com/arl/region/en...beyond.html#yl

Expect to pay change fee+fare differences. If booked through a tA, there will be a TA penalty on top of the change penalty imposed by JL.
JALPak is offline  
Old Jul 30, 2017, 11:47 am
  #1763  
 
Join Date: Jul 2016
Location: Tokyo
Programs: JAL Diamond
Posts: 26
Originally Posted by HawaiiO
Does JAL give amenity kits on longhaul Biz class from USA to Japan?

Thanks!
Yes, they give a Zero Halliburton kit with toothbrush, chopstick, issues, eye mask, earplugs, etc.
aikinai is offline  
Old Jul 30, 2017, 7:03 pm
  #1764  
 
Join Date: Aug 2010
Posts: 327
Does anyone know if JAL sees different availability on Iberia then aa? I can see the available tickets for my dates on both aa and iberia website but JAL agents keep telling me that there is no award availability that JAL can book.
mshah is offline  
Old Aug 5, 2017, 12:52 pm
  #1765  
 
Join Date: Mar 2011
Posts: 2,813
I am thinking of flying BOS-NRT next summer. It is currently listed as being on a 787-9.

Am I correct that the 787-9 has either the Sky Suite or Sky Suite III? Should I consider the odds of being shifted to a 787-8 with the Shell Flat Neo low (or possibly zero)?

Thanks in advance!
will2288 is offline  
Old Aug 5, 2017, 12:55 pm
  #1766  
Ambassador: Japan Airlines
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Originally Posted by will2288
I am thinking of flying BOS-NRT next summer. It is currently listed as being on a 787-9.

Am I correct that the 787-9 has either the Sky Suite or Sky Suite III? Should I consider the odds of being shifted to a 787-8 with the Shell Flat Neo low (or possibly zero)?

Thanks in advance!
There's always a possibility due to whatever operational reasons. But chances should be low.
JALPak is offline  
Old Aug 5, 2017, 2:26 pm
  #1767  
 
Join Date: Mar 2011
Posts: 2,813
Originally Posted by JALPak
There's always a possibility due to whatever operational reasons. But chances should be low.
Thanks for the reply. Do you know the breakdown of the 787 fleet in terms of what planes have what seat?
will2288 is offline  
Old Aug 6, 2017, 12:22 am
  #1768  
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Join Date: Jul 2011
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Posts: 21,160
I got back from Ho Chi Minh City Friday, and noticed that the plane was scheduled to go to Vancouver as the next flight.

So 05:50 arrival in HCMC from Haneda, returning to Narita at 08:20,16:00 arrival in Narita and 18:20 departure to Vancouver. It is not a lot of space in the plan for delays.

The same frame could do the HCMC run from Narita when coming back from Vancouver, to end in Haneda. A bit of a convoluted run, if that is the case,but it could work out fairly logically. Anyone that knows where the return from Vancouver goes next?
CPH-Flyer is offline  
Old Aug 6, 2017, 1:34 am
  #1769  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Originally Posted by CPH-Flyer
I got back from Ho Chi Minh City Friday, and noticed that the plane was scheduled to go to Vancouver as the next flight.

So 05:50 arrival in HCMC from Haneda, returning to Narita at 08:20,16:00 arrival in Narita and 18:20 departure to Vancouver. It is not a lot of space in the plan for delays.

The same frame could do the HCMC run from Narita when coming back from Vancouver, to end in Haneda. A bit of a convoluted run, if that is the case,but it could work out fairly logically. Anyone that knows where the return from Vancouver goes next?
https://www.flightradar24.com/data/aircraft/ja831j

Looks like YVR-NRT-SGN-HND-PEK-HND

But it has a different rotation on different dates.
JALPak is offline  
Old Aug 7, 2017, 9:15 pm
  #1770  
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Is one allowed to keep the pajamas from F?
Beltway2A is offline  


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