Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.A: Yes. written here (link) A. Definitely, within the lounge access rules of course. written here (link)
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
#1516
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Last edited by rustykettel; Mar 28, 2017 at 4:35 pm Reason: remove extraneous para; misread two comments together
#1518
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Given you are HKG based, also note that most CX discounted fares won't earn anything at all, not even redeemable miles.
#1519
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,153
Study the earning charts carefully for especially CX and QF flights as I find a lot of their economy booking classes to have zero earnings.
#1520
Join Date: Nov 2013
Location: India
Programs: Star Alliance Gold, SkyTeam Elite Plus, Hilton Gold
Posts: 907
That's good to know !
Do we have any anecdotal experiences as to what they offer in such cases? Cash compensation? Future travel vouchers?
Is there anything to be gained by pushing for a higher compensation or is it take it or leave it offer?
Do we have any anecdotal experiences as to what they offer in such cases? Cash compensation? Future travel vouchers?
Is there anything to be gained by pushing for a higher compensation or is it take it or leave it offer?
#1521
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
None of the above. I wouldn't worry too much about this. Just enjoy your flight.
#1523
Join Date: Jan 2015
Location: DC
Posts: 189
Was there an equipment swap on my flight from JFK to NRT?
It's saying JL 003 does not have first class and the plane is a 773? But my class does say F. I found out when I was trying to look for the F menu for the flight on the JAL website?
On my Alaska confirmation it specifically says Japan Airlines 3
Japan Airlines 3
Boeing 777-300 New York-Kennedy (JFK)
Sun, Apr 2
11:30 am Tokyo-Tokyo Narita, Japan (NRT)
Mon, Apr 3
2:40 pm Z
(First)
It's saying JL 003 does not have first class and the plane is a 773? But my class does say F. I found out when I was trying to look for the F menu for the flight on the JAL website?
On my Alaska confirmation it specifically says Japan Airlines 3
Japan Airlines 3
Boeing 777-300 New York-Kennedy (JFK)
Sun, Apr 2
11:30 am Tokyo-Tokyo Narita, Japan (NRT)
Mon, Apr 3
2:40 pm Z
(First)
#1524
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Was there an equipment swap on my flight from JFK to NRT?
It's saying JL 003 does not have first class and the plane is a 773? But my class does say F. I found out when I was trying to look for the F menu for the flight on the JAL website?
On my Alaska confirmation it specifically says Japan Airlines 3
Japan Airlines 3
Boeing 777-300 New York-Kennedy (JFK)
Sun, Apr 2
11:30 am Tokyo-Tokyo Narita, Japan (NRT)
Mon, Apr 3
2:40 pm Z
(First)
It's saying JL 003 does not have first class and the plane is a 773? But my class does say F. I found out when I was trying to look for the F menu for the flight on the JAL website?
On my Alaska confirmation it specifically says Japan Airlines 3
Japan Airlines 3
Boeing 777-300 New York-Kennedy (JFK)
Sun, Apr 2
11:30 am Tokyo-Tokyo Narita, Japan (NRT)
Mon, Apr 3
2:40 pm Z
(First)
https://www.jal.co.jp/en/inter/service/rosen/suite.html
#1525
Join Date: Jan 2015
Location: DC
Posts: 189
edit: I believe the answer is yes from what you said but I'm still staying on hold to confirm...
#1526
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Yes. That SS7 icon is Sky Suite with F. I don't believe they operate the -300 on this or any mainland US route.
#1529
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,153
Was there an equipment swap on my flight from JFK to NRT?
It's saying JL 003 does not have first class and the plane is a 773? But my class does say F. I found out when I was trying to look for the F menu for the flight on the JAL website?
On my Alaska confirmation it specifically says Japan Airlines 3
Japan Airlines 3
Boeing 777-300 New York-Kennedy (JFK)
Sun, Apr 2
11:30 am Tokyo-Tokyo Narita, Japan (NRT)
Mon, Apr 3
2:40 pm Z
(First)
It's saying JL 003 does not have first class and the plane is a 773? But my class does say F. I found out when I was trying to look for the F menu for the flight on the JAL website?
On my Alaska confirmation it specifically says Japan Airlines 3
Japan Airlines 3
Boeing 777-300 New York-Kennedy (JFK)
Sun, Apr 2
11:30 am Tokyo-Tokyo Narita, Japan (NRT)
Mon, Apr 3
2:40 pm Z
(First)
#1530
Join Date: Jan 2015
Location: DC
Posts: 189
Then I googled JAL 773 and the first link on seatguru shows a 2 cabin 777. Cue the panic.