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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

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Old Mar 28, 2018, 1:32 am
  #2191  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by Red259
I booked a JAL flight for HND-JFK but it leaves in the morning and there doesn't seem to be any direct flights to JFK from HND in the evening. When I explore new lounges I like to try out everything including some of the fancy alcohol etc. Would they even have that out in the morning? I never drink in the morning but if there is some high end stuff I have never had I may want to give it a try, but don't know if it would draw strange looks or not even be possible.
switch to Narita, or just enjoy the haneda F lounge and drink in the morning.
The bar is open 24/7, and selection is the same.
You will not be alone in partaking strong drinks in the morning. It’s Japanese style!
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Old Mar 28, 2018, 2:14 am
  #2192  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Originally Posted by Tokyoite

switch to Narita, or just enjoy the haneda F lounge and drink in the morning.
The bar is open 24/7, and selection is the same.
You will not be alone in partaking strong drinks in the morning. It’s Japanese style!
Is it really? I never noticed that rofl
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Old Mar 30, 2018, 6:52 pm
  #2193  
 
Join Date: Jul 2009
Location: Melbourne, Australia
Programs: JAL JGC Diamond, OW Emerald, Marriot Bonvoy Platinum
Posts: 303
I'm already OWE through QF and am about to hit JGC Premier with JL. Based on your experience is it still worth pushing to diamond or stop here and look at gaining status elsewhere? Thanks in advance!
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Old Mar 30, 2018, 9:45 pm
  #2194  
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Join Date: Jul 2011
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Posts: 21,159
Originally Posted by Comet21
I'm already OWE through QF and am about to hit JGC Premier with JL. Based on your experience is it still worth pushing to diamond or stop here and look at gaining status elsewhere? Thanks in advance!
There is very little difference between the two levels In practical terms there is no reason to push for it
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Old Apr 1, 2018, 7:41 pm
  #2195  
 
Join Date: May 2014
Posts: 378
I'm booking NRT-HNL in J in a few weeks. The flight I want is waitlist only, but there are other flights that day. Can I book the flight that is available then waitlist the flight I want? Is that an option that JAL supports?
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Old Apr 1, 2018, 7:52 pm
  #2196  
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Originally Posted by Frindle
I'm booking NRT-HNL in J in a few weeks. The flight I want is waitlist only, but there are other flights that day. Can I book the flight that is available then waitlist the flight I want? Is that an option that JAL supports?
If you are talking cash tickets, then yes. Our corporate TA does it often for me. If you are talking about an award redemption, no they don't support that.

For the cash option, I guess you need a TA or call them.
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Old Apr 1, 2018, 8:11 pm
  #2197  
 
Join Date: May 2014
Posts: 378
Originally Posted by CPH-Flyer
If you are talking cash tickets, then yes. Our corporate TA does it often for me. If you are talking about an award redemption, no they don't support that.

For the cash option, I guess you need a TA or call them.
Awards, sorry, been one of those weeks.

Thanks for the info!
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Old Apr 2, 2018, 3:32 am
  #2198  
 
Join Date: May 2016
Location: SIN
Programs: SQ TPPS, QR Gold
Posts: 380
~

Originally Posted by cowie
I'm flying KUL-NRT-SIN on JAL in business (an award ticket issued by Alaska, if that matters). I understand that I am allowed 3 x 32kg bags on these sectors. On the outbound, I'm planning to connect from NGO, also on JAL, but in domestic economy. I understand that I am allowed 20kg baggage on this sector. But I have read elsewhere in these forums that if I were to book this domestic ticket on a Japan Explorer Pass or Yokoso fare, it will somehow be "tagged" to my international ticket and I will be offered "international baggage allowance".

(1) Does this mean 3 x 32 kg or 2 x 23kg?
(2) If it's the latter (which I suspect it is) and if I show up with 3 x 32kg bags at NGO (more likely to be 3 x approx 23kg to be honest), how likely will the check-in agent let it slide, considering that I am immediately connecting to a JAL international flight in business class?
(3) If, in common experience, JAL agents are lenient in this regard, would it matter if I were to book a "standard" domestic ticket (@20kg allowance) vs the JEP/Yokoso one? The Ultra Sakitoku Advance Purchase Fares are quite a bit cheaper (around ¥6,000 vs ¥10,000).

I have no status on OW. Sorry for the noob questions and thanks for your help and insight!
​​​​​
Originally Posted by JALPak
Regular domestic tickets will only give you 20kg allowance. You need one of those air passes for international allownaces, and in your case is 3 x 32kg
Hi JALPak, thanks for the answer. I have a follow up question. Will I still get 3 x 32kg on my domestic flight if my international flight does not immediately connect to the domestic one? I'm thinking of spending a day or two in Tokyo (after Nagoya) before flying home, i.e. not checking my bags through.
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Old Apr 2, 2018, 2:05 pm
  #2199  
 
Join Date: May 2014
Posts: 378
Originally Posted by Frindle
I'm booking NRT-HNL in J in a few weeks. The flight I want is waitlist only, but there are other flights that day. Can I book the flight that is available then waitlist the flight I want? Is that an option that JAL supports?
So I got this award flight booked, but the seat map for my reservation shows only one seat to assign on the map. The weird thing is expert flyer shows about 8 seats unassigned. When I go to book a new revenue business class reservation for this flight, the seat map reflects what expert flyer shows. Is this normal for JAL to block seats for assignment on award tickets?
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Old Apr 2, 2018, 5:02 pm
  #2200  
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Join Date: Jul 2011
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Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,159
Originally Posted by Frindle
So I got this award flight booked, but the seat map for my reservation shows only one seat to assign on the map. The weird thing is expert flyer shows about 8 seats unassigned. When I go to book a new revenue business class reservation for this flight, the seat map reflects what expert flyer shows. Is this normal for JAL to block seats for assignment on award tickets?
JAL blocks a number of seats based on booking class and status. If not taken, some will be released at online check-in others will remain under airport control. So very normal.
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Old Apr 2, 2018, 5:16 pm
  #2201  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Originally Posted by CPH-Flyer
JAL blocks a number of seats based on booking class and status. If not taken, some will be released at online check-in others will remain under airport control. So very normal.
I hope they have finally fixed this since after the amadeus migration, almost all seats are up for grab for award grabbers
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Old Apr 2, 2018, 7:35 pm
  #2202  
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Join Date: Jul 2011
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Posts: 21,159
Originally Posted by JALPak

I hope they have finally fixed this since after the amadeus migration, almost all seats are up for grab for award grabbers
I have seen signs that the blocking seems to be coming back, and I take this post as yet another sign that things are returning to a better state of affairs.
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Old Apr 2, 2018, 9:10 pm
  #2203  
 
Join Date: Jan 2015
Location: DC
Posts: 189
Ticketed an award reservation through AA and realized the name is slightly messed up.

If the actual name for example is: Mary-Jo Smith but the ticket on JAL shows: Mary Smith, will this cause an issue?
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Old Apr 2, 2018, 10:07 pm
  #2204  
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Join Date: Jul 2011
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Posts: 21,159
Originally Posted by jayoxd
Ticketed an award reservation through AA and realized the name is slightly messed up.

If the actual name for example is: Mary-Jo Smith but the ticket on JAL shows: Mary Smith, will this cause an issue?
If it is a domestic ticket, it is not going to be a problem.

If it is an international ticket it would depend on how it is written in the passport If it is written as first name with a hyphen, then I would call to check. If it is written in the passport as a middle name, I would not worry at all.
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Old Apr 2, 2018, 11:09 pm
  #2205  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
If Flying JAL F out of JFK which lounge do you have access to at JFK?
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