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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

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Old Mar 23, 2017, 11:45 am
  #1501  
 
Join Date: Feb 2017
Location: SFO
Programs: OneWorld Emerald, JL Diamond, SPG Gold
Posts: 65
Originally Posted by jix
I'm not eligible for the double FOP since I started from scratch this year. I would do domestic routes but I'm not based in Japan so the positioning flight itself is expensive into Japan and it's also more worth it to connect to other Asian destinations to lower the cost and increase mileage.
Award ticket + Yokoso or Japan Explorer must be a good way.
Toki is offline  
Old Mar 23, 2017, 1:36 pm
  #1502  
jix
 
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
Originally Posted by Toki
Award ticket + Yokoso or Japan Explorer must be a good way.
Well I'm saving the miles for another trip maybe. I have a flight booked to Japan later this year and will need to fly Tokyo-Seoul-Osaka/Tokyo so I'll try to book JL flights from there.
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Old Mar 26, 2017, 11:41 am
  #1503  
 
Join Date: May 2008
Location: WAS
Programs: AA Ex Plt
Posts: 1,630
Premium E seat selection

Purchased Premium E JFK-NRT-SYD. JL seat map almost completely full re middle only available. ExpertFlyer shows plenty of available seats. Calls to JL fruitless. Different agents providing different "reasons" why I can't select any other seat. One JL agent mentioned that I could pick a different seat re better seat at 72 hours pre-flight. This agent also flopped back and forth between no available seats and blocked seats. Upthread someone noted that JL blocks a lot of F/J seats. Do they block Premium E seats too? Does my OW Emerald status help? I would think that a Premium E fare as opposed to a deep discount E fare would allow "better" seat choices?

Thoughts/suggestions?

Cheers
thegrailer is offline  
Old Mar 26, 2017, 12:03 pm
  #1504  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Originally Posted by thegrailer
Purchased Premium E JFK-NRT-SYD. JL seat map almost completely full re middle only available. ExpertFlyer shows plenty of available seats. Calls to JL fruitless. Different agents providing different "reasons" why I can't select any other seat. One JL agent mentioned that I could pick a different seat re better seat at 72 hours pre-flight. This agent also flopped back and forth between no available seats and blocked seats. Upthread someone noted that JL blocks a lot of F/J seats. Do they block Premium E seats too? Does my OW Emerald status help? I would think that a Premium E fare as opposed to a deep discount E fare would allow "better" seat choices?

Thoughts/suggestions?

Cheers
What you can see online is what you can select in advanced. That has taken into account of your fare code and status. Yes, JL does block seats in PY cabin too. So try OLCI and at the airport if you want a different seat. Calling JL won't go anywhere.
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Old Mar 26, 2017, 12:27 pm
  #1505  
 
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Originally Posted by JALPak
What you can see online is what you can select in advanced. That has taken into account of your fare code and status. Yes, JL does block seats in PY cabin too. So try OLCI and at the airport if you want a different seat. Calling JL won't go anywhere.
I've seen the blocks past OLCI and while under airport control (below). Counter agent called someone, presumably the same person they call to authorize PE counter upgrades since they didn't place a second call, to release/authorize assigning 21A/C to us. Note that I've seen different seats blocked just before departure (or not at all) so I don't know if there's a pattern to it or not.
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Old Mar 26, 2017, 12:30 pm
  #1506  
 
Join Date: Sep 2014
Location: DE
Programs: AA, UA, Marriott, Hilton, Avis, Hertz
Posts: 57
Flying ORD-NRT (JAL 9), then NRT-BKK (JAL 707) in a little over a week. Wondering if anyone has an "on-the-plane" sleep strategy to minimize feeling like garbage? We're overnighting in ORD the night before our flight, which leaves at 12:35 pm (Central Daylight Time). The flight is blocked at 13 hrs, seeing in NRT at 3:35 pm (which is 1:35 am back in Chicago). 707 leaves at 6:05 pm, blocked for 7 hrs, and lands at BKK at 11:00 pm. Will be late by the time we get to our hotel and plan on hitting the ground running the next day to adapt as quickly as possible. Would love suggestions on when to sleep some that we can adjust, but also don't want to be miserable during layover in NRT. FC on first leg and BC ON Second leg and will have access to lounges. Thanks in advance!
hunterjumperguy is offline  
Old Mar 26, 2017, 12:43 pm
  #1507  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Originally Posted by rustykettel
I've seen the blocks past OLCI and while under airport control (below). Counter agent called someone, presumably the same person they call to authorize PE counter upgrades since they didn't place a second call, to release/authorize assigning 21A/C to us. Note that I've seen different seats blocked just before departure (or not at all) so I don't know if there's a pattern to it or not.
That's correct. Block pattern can change between flights.
JALPak is offline  
Old Mar 26, 2017, 3:15 pm
  #1508  
jix
 
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
Originally Posted by thegrailer
Purchased Premium E JFK-NRT-SYD. JL seat map almost completely full re middle only available. ExpertFlyer shows plenty of available seats. Calls to JL fruitless. Different agents providing different "reasons" why I can't select any other seat. One JL agent mentioned that I could pick a different seat re better seat at 72 hours pre-flight. This agent also flopped back and forth between no available seats and blocked seats. Upthread someone noted that JL blocks a lot of F/J seats. Do they block Premium E seats too? Does my OW Emerald status help? I would think that a Premium E fare as opposed to a deep discount E fare would allow "better" seat choices?

Thoughts/suggestions?

Cheers
Make sure you have your Emerald status reflected on reservation. They do block seats but status should help. Do you also know what the flight load is?

Also, what do you mean by the difference between premium E fare and discounted E fare? The E fare code is already a discounted premium economy fare on JL, unless you mean you bought a full fare (W) premium economy which may allow you more seat choices.
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Old Mar 26, 2017, 5:36 pm
  #1509  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Originally Posted by jix
Make sure you have your Emerald status reflected on reservation. They do block seats but status should help. Do you also know what the flight load is?

Also, what do you mean by the difference between premium E fare and discounted E fare? The E fare code is already a discounted premium economy fare on JL, unless you mean you bought a full fare (W) premium economy which may allow you more seat choices.
By E he meant Economy LOL
JALPak is offline  
Old Mar 26, 2017, 6:44 pm
  #1510  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,154
Originally Posted by hunterjumperguy
Flying ORD-NRT (JAL 9), then NRT-BKK (JAL 707) in a little over a week. Wondering if anyone has an "on-the-plane" sleep strategy to minimize feeling like garbage? We're overnighting in ORD the night before our flight, which leaves at 12:35 pm (Central Daylight Time). The flight is blocked at 13 hrs, seeing in NRT at 3:35 pm (which is 1:35 am back in Chicago). 707 leaves at 6:05 pm, blocked for 7 hrs, and lands at BKK at 11:00 pm. Will be late by the time we get to our hotel and plan on hitting the ground running the next day to adapt as quickly as possible. Would love suggestions on when to sleep some that we can adjust, but also don't want to be miserable during layover in NRT. FC on first leg and BC ON Second leg and will have access to lounges. Thanks in advance!
It is fairly individual what works, but I generally try to sleep as little as possible when going west. It just becomes a very long day and at the end of the evening, I am nackered and sleep through the night. This of course depends on the actual departure time, but with the ORD schedule that would be my flow. A few hours of napping, no sleep on BKK.
CPH-Flyer is offline  
Old Mar 27, 2017, 9:24 am
  #1511  
 
Join Date: Jan 2015
Location: DC
Posts: 189
Does JAL F offer dining on demand? Or is it timed?
jayoxd is offline  
Old Mar 27, 2017, 10:35 am
  #1512  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Originally Posted by jayoxd
Does JAL F offer dining on demand? Or is it timed?
on demand
JALPak is offline  
Old Mar 28, 2017, 9:45 am
  #1513  
 
Join Date: Nov 2013
Location: India
Programs: Star Alliance Gold, SkyTeam Elite Plus, Hilton Gold
Posts: 907
Ok, taking a JAL flight in 2 weeks and all business class booking classes are sold out. Zero. Nada.

I'm flying on a AS award ticket.

Should I start sweating?

Does IDB take into account revenue pax/award pax or is it just according to Check-in sequence?

A NH flight leaving 5 hours later is also sold out in business.
deovrat is offline  
Old Mar 28, 2017, 10:54 am
  #1514  
 
Join Date: May 2008
Location: WAS
Programs: AA Ex Plt
Posts: 1,630
Thanks all --
My call seemed to have worked. While the US call center agent stated that he could not assist, by the time it was business hours in TYO yesterday, I had new seats. I called the TYO office (had to try) and make my case. The agent told me my seat assignments wondering why I was "whining" (no sign of any of that from the agent - just how I was feeling ) -- JL had been changed my seats b/w calls and I am good to go.

Second question: Is there a thread that describes the Premium Economy (no more abbreviations ) experience?

Cheers


Originally Posted by thegrailer
Purchased Premium E JFK-NRT-SYD. JL seat map almost completely full re middle only available. ExpertFlyer shows plenty of available seats. Calls to JL fruitless. Different agents providing different "reasons" why I can't select any other seat. One JL agent mentioned that I could pick a different seat re better seat at 72 hours pre-flight. This agent also flopped back and forth between no available seats and blocked seats. Upthread someone noted that JL blocks a lot of F/J seats. Do they block Premium E seats too? Does my OW Emerald status help? I would think that a Premium E fare as opposed to a deep discount E fare would allow "better" seat choices?

Thoughts/suggestions?

Cheers
Originally Posted by JALPak
What you can see online is what you can select in advanced. That has taken into account of your fare code and status. Yes, JL does block seats in PY cabin too. So try OLCI and at the airport if you want a different seat. Calling JL won't go anywhere.
Originally Posted by jix
Make sure you have your Emerald status reflected on reservation. They do block seats but status should help. Do you also know what the flight load is?

Also, what do you mean by the difference between premium E fare and discounted E fare? The E fare code is already a discounted premium economy fare on JL, unless you mean you bought a full fare (W) premium economy which may allow you more seat choices.
Originally Posted by JALPak
By E he meant Economy LOL
Originally Posted by deovrat
Ok, taking a JAL flight in 2 weeks and all business class booking classes are sold out. Zero. Nada.

I'm flying on a AS award ticket.

Should I start sweating?

Does IDB take into account revenue pax/award pax or is it just according to Check-in sequence?

A NH flight leaving 5 hours later is also sold out in business.
thegrailer is offline  
Old Mar 28, 2017, 11:35 am
  #1515  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,394
Originally Posted by deovrat
Ok, taking a JAL flight in 2 weeks and all business class booking classes are sold out. Zero. Nada.

I'm flying on a AS award ticket.

Should I start sweating?

Does IDB take into account revenue pax/award pax or is it just according to Check-in sequence?

A NH flight leaving 5 hours later is also sold out in business.
They will contact people in advance if needed.
JALPak is offline  


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