Jun 11, 2017, 8:32 am
Last edit by: garkman
Can Seats Be Preassigned?
If your flight is marketed as AA, but on JL metal (i.e. "AA 8499 Operated by Japan Airlines"), the following apply based upon the fare code or booking code for your flight segments:
If your flight is marketed as AA, but on JL metal (i.e. "AA 8499 Operated by Japan Airlines"), the following apply based upon the fare code or booking code for your flight segments:
N - Seats may only be selected at checkin/airport
O - Seats may only be selected at checkin/airport (Confirmed with AA 6/11/17)
Others - Probably can preassign, but please modify this wiki if not
AA Award tickets on JL metal - DO allow seat assignments.
**When inputting a flight number that is a single digit (such as flight 1 from HND-SFO), you must add a leading '0' (zero) when looking up your flight. Failure to do this will result in an error that they can't find your PNR.
If you try to call AA on these fares and select seats, even as an EXP, the agent will be unable to view the seatmap and select seats for you. Your reservation will simply display "--" as the seat selection. Oftentimes these codeshare tickets do not allow JL checkin at T-72 hours, so you may not be able to actually get seats until the airport. You can try online checkin with JL here: http://www.jal.co.jp/en/inter/boarding/quic/
You may find more information here:
Flights from US to Japan
Flights from US to Other Asian Destinations
==========
Info added on 15th Sept. 2019. As a one world Sapphire, you can select the following business class window seats
From row 5 on the 767, 787 and 772 (excludes rows 1-4 window seats)
From main cabin on the 777W (excludes whole of mini cabin)
As a non-status passenger (or Ruby member), you can only select the following business class window seats
From second row onward of second cabin on the 767, 787 and 772 (excludes all of the forward cabin window seats and first/exit row of main cabin)
From second row onward of main cabin on the 777W (excludes whole of mini cabin and first/exit row of main cabin)
As a OWE, you have unlimited access.
Info added on 15th Sept. 2019. As a one world Sapphire, you can select the following business class window seats
From row 5 on the 767, 787 and 772 (excludes rows 1-4 window seats)
From main cabin on the 777W (excludes whole of mini cabin)
As a non-status passenger (or Ruby member), you can only select the following business class window seats
From second row onward of second cabin on the 767, 787 and 772 (excludes all of the forward cabin window seats and first/exit row of main cabin)
From second row onward of main cabin on the 777W (excludes whole of mini cabin and first/exit row of main cabin)
As a OWE, you have unlimited access.
==========
Which Booking Code Am I In?
If you have not viewed your fare at booking, you can follow the below steps to check your booking code:
Which Booking Code Am I In?
If you have not viewed your fare at booking, you can follow the below steps to check your booking code:
- Visit AA.com and open your itinerary
- Visit the URL https://www.aa.com/reservation/print...raryReceipt.do
- Your booking code should appear for each flight
Selecting seats on JAL when booked as AA codeshare
Feb 3, 2017, 10:47 am
#136
Join Date: Feb 2005
Location: Washington DC
Programs: BA GLD, AA GLD 1MM, Hyatt Glob, Marriott LT Titanium
Posts: 1,693
Thanks, sounds like it's not worth worrying over a whole lot especially for a one-hour flight. I will keep my eyes open for the 1000JPY upgrade.
Feb 3, 2017, 3:10 pm
#137
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,106
Mar 12, 2017, 6:34 am
#138
Join Date: Jul 2016
Programs: jal dm
Posts: 9
Selecting seats on JL with aa codeshared
hi everyone I have just purchased an economy class ticket on AA travelling from hkg-nrt-lax rt, and they are all operated by JL
However I could not assign seat in AA nor JL, there is no option for seat selection on AA
I have read some posts before so I did call AA customer service and got my jl reservation number
however i cannot login to JL reservation page with that reference number as well
Did I do anything wrong throughout the procedure? What can I do for this? Any help is appreciated!
P.S. Am japan airline diamond so I think i actually can select seat before hand..?
However I could not assign seat in AA nor JL, there is no option for seat selection on AA
I have read some posts before so I did call AA customer service and got my jl reservation number
however i cannot login to JL reservation page with that reference number as well
Did I do anything wrong throughout the procedure? What can I do for this? Any help is appreciated!
P.S. Am japan airline diamond so I think i actually can select seat before hand..?
Mar 12, 2017, 6:40 am
#139
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,384
hi everyone I have just purchased an economy class ticket on AA travelling from hkg-nrt-lax rt, and they are all operated by JL
However I could not assign seat in AA nor JL, there is no option for seat selection on AA
I have read some posts before so I did call AA customer service and got my jl reservation number
however i cannot login to JL reservation page with that reference number as well
Did I do anything wrong throughout the procedure? What can I do for this? Any help is appreciated!
P.S. Am japan airline diamond so I think i actually can select seat before hand..?
However I could not assign seat in AA nor JL, there is no option for seat selection on AA
I have read some posts before so I did call AA customer service and got my jl reservation number
however i cannot login to JL reservation page with that reference number as well
Did I do anything wrong throughout the procedure? What can I do for this? Any help is appreciated!
P.S. Am japan airline diamond so I think i actually can select seat before hand..?
In this case, you would need to deal with AA for seat assignment. If you are lucky and is able to pull up the reservation on JL website, then you can do that too. But make sure you get the JAL PNR not AA PNR.
Mar 12, 2017, 6:55 am
#140
Join Date: Jul 2016
Programs: jal dm
Posts: 9
No, being able to pre-select seat isn't a JMB Diamond benefit. If your fare isn't eligible for advanced seat selection, then you won't be able to no matter what your FLY ON status is.
In this case, you would need to deal with AA for seat assignment. If you are lucky and is able to pull up the reservation on JL website, then you can do that too. But make sure you get the JAL PNR not AA PNR.
In this case, you would need to deal with AA for seat assignment. If you are lucky and is able to pull up the reservation on JL website, then you can do that too. But make sure you get the JAL PNR not AA PNR.
Yes I do called up and get my JAL PNR but seems that i cant login... Like my flight is AA8418 should i just input JL736 instead??
Mar 12, 2017, 6:57 am
#141
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,384
Yes, you need to put in JL736.
Apr 2, 2017, 10:39 am
#142
Join Date: Jul 2005
Location: YVR
Programs: AC MM
Posts: 1,478
JAL flights booked via American Airlines seat selection
I am looking at flights over Christmas from YVR to Hong Kong on JAL.
If booked via American, the price is just over US$ 800 and if booked via JAL it's double that.
When I book via AA I can't pre-reserve the seats on the AA site and I wonder if the booking class "O" will allow me to pre-reserve seats on the JAL site once the booking is made.
I know that some booking classes (I think one of them is "N") don't allow for reserving seats in advance.
Has anyone had experience booking on AA and reserving seats afterwards on the JAL site?
All flights are operated by JL and only YVR - NRT/NRT - YVR have an AA codeshare flight number, NRT - HKG/HKG - NRT are booked with the JL flight number.
If booked via American, the price is just over US$ 800 and if booked via JAL it's double that.
When I book via AA I can't pre-reserve the seats on the AA site and I wonder if the booking class "O" will allow me to pre-reserve seats on the JAL site once the booking is made.
I know that some booking classes (I think one of them is "N") don't allow for reserving seats in advance.
Has anyone had experience booking on AA and reserving seats afterwards on the JAL site?
All flights are operated by JL and only YVR - NRT/NRT - YVR have an AA codeshare flight number, NRT - HKG/HKG - NRT are booked with the JL flight number.
Apr 2, 2017, 10:58 am
#143
Join Date: Jul 2005
Location: YVR
Programs: AC MM
Posts: 1,478
I think I just found my answer in another thread and it looks like pre-reserving a seat on an AA coded JAL flight is not possible, which is really to bad as I always take JAL over any other airlines in Economy across the Pacific with the 2 - 4 - 2 configuration and only my son and me flying.
http://www.flyertalk.com/forum/japan...codeshare.html
http://www.flyertalk.com/forum/japan...codeshare.html
Apr 2, 2017, 3:33 pm
#144
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,384
I think I just found my answer in another thread and it looks like pre-reserving a seat on an AA coded JAL flight is not possible, which is really to bad as I always take JAL over any other airlines in Economy across the Pacific with the 2 - 4 - 2 configuration and only my son and me flying.
http://www.flyertalk.com/forum/japan...codeshare.html
http://www.flyertalk.com/forum/japan...codeshare.html
http://www.flyertalk.com/forum/japan...codeshare.html
Apr 2, 2017, 4:19 pm
#145
Join Date: Jul 2005
Location: YVR
Programs: AC MM
Posts: 1,478
Apr 3, 2017, 10:36 am
#146
Join Date: Nov 2011
Posts: 335
JAL flight operated by AA?
Hi everyone,
I have the opposite problem. I have an AA flight booked on JAL. How do I find the record locator for AA? My JAL fare class is N, so I can't select my seat on JAL. I assume I can select my seat on the AA segment right?
Thanks for your help!
I have the opposite problem. I have an AA flight booked on JAL. How do I find the record locator for AA? My JAL fare class is N, so I can't select my seat on JAL. I assume I can select my seat on the AA segment right?
Thanks for your help!
Apr 3, 2017, 11:41 am
#147
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,384
You will need to call JAL
Apr 18, 2017, 5:34 pm
#148
Join Date: Apr 2017
Programs: AA
Posts: 1
For N class, within 72 hours of departure, you can go to the following website to check in: http://www.jal.co.jp/en/inter/boarding/quic/
There you can select your seat. Way better that calling JAL and being on hold for 30 minutes.
There you can select your seat. Way better that calling JAL and being on hold for 30 minutes.
Jun 11, 2017, 8:34 am
#150
Join Date: Dec 2010
Location: AUS
Posts: 276
I could never remember the details of this codeshare stuff, so I created a wiki at the top of the page. Hopefully it's helpful, and some folks will plug in their experiences. Even with the frustration of not having a pre-assigned seat, I have yet to be disappointed with my eventual seat assignment.