Jun 11, 17, 8:32 am
Last edit by: garkman
Can Seats Be Preassigned?
If your flight is marketed as AA, but on JL metal (i.e. "AA 8499 Operated by Japan Airlines"), the following apply based upon the fare code or booking code for your flight segments:
If your flight is marketed as AA, but on JL metal (i.e. "AA 8499 Operated by Japan Airlines"), the following apply based upon the fare code or booking code for your flight segments:
N - Seats may only be selected at checkin/airport
O - Seats may only be selected at checkin/airport (Confirmed with AA 6/11/17)
Others - Probably can preassign, but please modify this wiki if not
AA Award tickets on JL metal - DO allow seat assignments.
**When inputting a flight number that is a single digit (such as flight 1 from HND-SFO), you must add a leading '0' (zero) when looking up your flight. Failure to do this will result in an error that they can't find your PNR.
If you try to call AA on these fares and select seats, even as an EXP, the agent will be unable to view the seatmap and select seats for you. Your reservation will simply display "--" as the seat selection. Oftentimes these codeshare tickets do not allow JL checkin at T-72 hours, so you may not be able to actually get seats until the airport. You can try online checkin with JL here: http://www.jal.co.jp/en/inter/boarding/quic/
You may find more information here:
Flights from US to Japan
Flights from US to Other Asian Destinations
==========
Info added on 15th Sept. 2019. As a one world Sapphire, you can select the following business class window seats
From row 5 on the 767, 787 and 772 (excludes rows 1-4 window seats)
From main cabin on the 777W (excludes whole of mini cabin)
As a non-status passenger (or Ruby member), you can only select the following business class window seats
From second row onward of second cabin on the 767, 787 and 772 (excludes all of the forward cabin window seats and first/exit row of main cabin)
From second row onward of main cabin on the 777W (excludes whole of mini cabin and first/exit row of main cabin)
As a OWE, you have unlimited access.
Info added on 15th Sept. 2019. As a one world Sapphire, you can select the following business class window seats
From row 5 on the 767, 787 and 772 (excludes rows 1-4 window seats)
From main cabin on the 777W (excludes whole of mini cabin)
As a non-status passenger (or Ruby member), you can only select the following business class window seats
From second row onward of second cabin on the 767, 787 and 772 (excludes all of the forward cabin window seats and first/exit row of main cabin)
From second row onward of main cabin on the 777W (excludes whole of mini cabin and first/exit row of main cabin)
As a OWE, you have unlimited access.
==========
Which Booking Code Am I In?
If you have not viewed your fare at booking, you can follow the below steps to check your booking code:
Which Booking Code Am I In?
If you have not viewed your fare at booking, you can follow the below steps to check your booking code:
- Visit AA.com and open your itinerary
- Visit the URL https://www.aa.com/reservation/print...raryReceipt.do
- Your booking code should appear for each flight
Selecting seats on JAL when booked as AA codeshare
Nov 7, 13, 12:12 am
#61
Join Date: Sep 2008
Location: CTS
Programs: AA:1MM
Posts: 743
Award tickets from AA, at least in biz, let you pick your seat. But they let me OW ruby pick more than my wife -- OW nothing.
Though oddly on the ground at NRT, they have referred to my domestic flights after the international flight by AA codeshare #s despite it being listed on all documents by the JL flight #.
Jun 24, 14, 3:47 am
#62
Join Date: Jun 2014
Posts: 41
Seat assignment on JAL
We booked through AA and found out that our return flight from Narita is on JAL. We welcome the experience, but we are not able to book our seats in advance. I have called JAL and they say that we can get our seats when we check in 24 hrs before our flight. I really don't like this.
Has anyone been able to book seats in advance on JAL when you book through AA? This is our first experience booking on AA that part part of our flight is through a partner airline.
Thank you
Has anyone been able to book seats in advance on JAL when you book through AA? This is our first experience booking on AA that part part of our flight is through a partner airline.
Thank you
Jun 24, 14, 7:11 am
#63
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,951
Welcome to Flyertalk.
We have moved your question from the Japan destination forum to the proper airline forum.
/JDiver
Senior Moderator
We have moved your question from the Japan destination forum to the proper airline forum.
/JDiver
Senior Moderator
Jun 24, 14, 9:22 am
#64
Join Date: Jan 2012
Location: Lausanne
Posts: 155
Japan Airlines is known to block off certain seats for its own elites (eg JGC, Plat, etc) when it comes to advance seat selection.
Also, advance seat selection is not a guaranteed service for everybody but rather an extra perk for select revenue fare (eg. full-fare Economy) or status holders (Saphhire, JGC or plus) on Japan Airlines.
In short, advanced seat selection is probable but not guaranteed on Japan Airlines, depending on your ticket/status; however, you can always try to check in online T-24 and select your own seats then. By that time, the only seats blocked off would be airport-controlled seats and not possible to get other than in person at the airport check-in counter.
Other than that, Japan Airlines is known for its amazing hospitality and service on-board; safe travels and enjoy JL!!!
Also, advance seat selection is not a guaranteed service for everybody but rather an extra perk for select revenue fare (eg. full-fare Economy) or status holders (Saphhire, JGC or plus) on Japan Airlines.
In short, advanced seat selection is probable but not guaranteed on Japan Airlines, depending on your ticket/status; however, you can always try to check in online T-24 and select your own seats then. By that time, the only seats blocked off would be airport-controlled seats and not possible to get other than in person at the airport check-in counter.
Other than that, Japan Airlines is known for its amazing hospitality and service on-board; safe travels and enjoy JL!!!
Jun 24, 14, 7:56 pm
#65
Join Date: Feb 2008
Programs: UA AA MR HH B6
Posts: 1,405
you need to get the JAL reservation number, and then you can get seats through JAL website. You have an American reservation number, but its not the same as the JAL one. If you call American, they can give you the JAL reservation number. I think you can get the JAL reservation code through the website too.
Once you have the JAL reservation code, you can look up reservation in the JAL website provided you have flight info, your name, etc etc....and then if there are seats, you can select one. AA has told me in the past it can't be done too, but I've been able to do it with a JAL reservation code.
Once you have the JAL reservation code, you can look up reservation in the JAL website provided you have flight info, your name, etc etc....and then if there are seats, you can select one. AA has told me in the past it can't be done too, but I've been able to do it with a JAL reservation code.
Jun 25, 14, 7:32 am
#66
Join Date: Sep 2008
Location: CTS
Programs: AA:1MM
Posts: 743
Dec 23, 14, 1:24 am
#67
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,507
Backstory: Booked through AA, AA codeshare on JL metal, SGN-NRT.
So I have that error when I try to pull up my reservation on the JAL website where I enter my JL rez number and other info, and it shows my NRT-LAX flight on AA, but not my initial AA(JL) SGN-NRT flight. (This is my return trip, outbound and same issues).
AA was able to select seats for me in Row 50-something. Row 16 is currently showing on EF as open, but JL says those seats are blocked, and AA can't request them.
Does anyone know if I will be able to do OLCI T-24 hours from SGN? I really don't want to show up 3 hours before departure.
TIA.
So I have that error when I try to pull up my reservation on the JAL website where I enter my JL rez number and other info, and it shows my NRT-LAX flight on AA, but not my initial AA(JL) SGN-NRT flight. (This is my return trip, outbound and same issues).
AA was able to select seats for me in Row 50-something. Row 16 is currently showing on EF as open, but JL says those seats are blocked, and AA can't request them.
Does anyone know if I will be able to do OLCI T-24 hours from SGN? I really don't want to show up 3 hours before departure.
TIA.
Dec 23, 14, 1:34 am
#68
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, oneworld Sapphire, Bonvoy Platinum
Posts: 15,895
Backstory: Booked through AA, AA codeshare on JL metal, SGN-NRT.
So I have that error when I try to pull up my reservation on the JAL website where I enter my JL rez number and other info, and it shows my NRT-LAX flight on AA, but not my initial AA(JL) SGN-NRT flight. (This is my return trip, outbound and same issues).
AA was able to select seats for me in Row 50-something. Row 16 is currently showing on EF as open, but JL says those seats are blocked, and AA can't request them.
Does anyone know if I will be able to do OLCI T-24 hours from SGN? I really don't want to show up 3 hours before departure.
TIA.
So I have that error when I try to pull up my reservation on the JAL website where I enter my JL rez number and other info, and it shows my NRT-LAX flight on AA, but not my initial AA(JL) SGN-NRT flight. (This is my return trip, outbound and same issues).
AA was able to select seats for me in Row 50-something. Row 16 is currently showing on EF as open, but JL says those seats are blocked, and AA can't request them.
Does anyone know if I will be able to do OLCI T-24 hours from SGN? I really don't want to show up 3 hours before departure.
TIA.
Dec 23, 14, 1:41 am
#69
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,507
Ah, thanks for answering my implied question 
I'll report back on whether I can OLCI.
Making the trip to SGN at 5am doesn't sound fun to me. I may bank on the fact that SS6 in Y is good enough to make me forget that I'm in the far-rear of the plane. I'm also facing a 1:30 connection, and I want to shower before my longhaul.
Decisions, decisions.
I'll report back on whether I can OLCI. Making the trip to SGN at 5am doesn't sound fun to me. I may bank on the fact that SS6 in Y is good enough to make me forget that I'm in the far-rear of the plane. I'm also facing a 1:30 connection, and I want to shower before my longhaul.
Decisions, decisions.
Dec 23, 14, 1:47 am
#70
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, oneworld Sapphire, Bonvoy Platinum
Posts: 15,895
Ah, thanks for answering my implied question I'll report back on whether I can OLCI.
Making the trip to SGN at 5am doesn't sound fun to me. I may bank on the fact that SS6 in Y is good enough to make me forget that I'm in the far-rear of the plane. I'm also facing a 1:30 connection, and I want to shower before my longhaul.
Decisions, decisions.
I'll report back on whether I can OLCI. Making the trip to SGN at 5am doesn't sound fun to me. I may bank on the fact that SS6 in Y is good enough to make me forget that I'm in the far-rear of the plane. I'm also facing a 1:30 connection, and I want to shower before my longhaul.
Decisions, decisions.
Dec 23, 14, 2:14 am
#71
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,507
)
Apr 16, 15, 1:58 pm
#73
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,484
AA codeshare operated by JL - AA selected seats for me (appropriate fare code)
JL flight operated by JL - Able to select myself at 72-hour check-in window (fare code didn't allow for earlier seat selection)
AA codeshare operated by JL - AA couldn't select seat. JL couldn't assign seat. Couldn't even do 72-hour check-in. Ended up with same day check-in and airport agent selected seats.
Only upside is that JL seems to release a small number of seats for online selection so that my last leg still ended with a very good selection, but had me stressing for quite awhile until that morning.
Apr 16, 15, 5:42 pm
#74
Join Date: Jan 2013
Location: 대한민국 (South Korea) - ex-PVG (上海)
Programs: UA MM / LT Gold (LT UC), DL SM, AA PLT (AC), OZ, KE; GE and Korean SES (like GE); Marriott Gold
Posts: 1,996
I don't want to be accused of cross-posting, but .... I have codeshares from ICN to NRT, then NRT to JFK (and return) on JL metal (or plastic, since one is a B787) but purchased with AA flight numbers. The aa.com said I had to get seats from JL; I called JL to be told I had to get seats from AA. Did this twice before asking for the JL reseervation number. Went to the JL website to find only my onward connecting flights (JFK-DCA and return on AA numbers and metal) were there, but nothing for the JL flights. Called JL in Seoul and Tokyo to be told neither would assign seats. Finally, a kind agent at AA was nice enough to get me seats (numbers in the 40s and 50s because JL has Premium Economy). Went back to the JL website, still nothing for the AA/JL codeshares, just the AA flights in the US. All is very strange. I understand I am only PLAT (oneworld Sapphire), but neither AA or JL seems to have this seating thing down for codeshares.
Apr 29, 15, 10:33 am
#75
Join Date: Apr 2011
Posts: 94
Got JAL reference number for seat assignment by calling AA.
All online methods failed
- ba.com
- checkmytrip.com
- virtuallythere.com
- aa.com
- jal.com
Once I had the JAL booking reference select seat was easy at
https://www.5931.jal.co.jp/rsvInter/LoginPageDisp.do
All online methods failed
- ba.com
- checkmytrip.com
- virtuallythere.com
- aa.com
- jal.com
Once I had the JAL booking reference select seat was easy at
https://www.5931.jal.co.jp/rsvInter/LoginPageDisp.do
