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Selecting seats on JAL when booked as AA codeshare

Selecting seats on JAL when booked as AA codeshare

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Old Jun 11, 17, 12:32 am   -   Wikipost
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Can Seats Be Preassigned?
If your flight is marketed as AA, but on JL metal (i.e. "AA 8499 Operated by Japan Airlines"), the following apply based upon the fare code or booking code for your flight segments:
  • N - Seats may only be selected at checkin/airport
  • O - Seats may only be selected at checkin/airport (Confirmed with AA 6/11/17)
  • Others - Probably can preassign, but please modify this wiki if not

If you try to call AA on these fares and select seats, even as an EXP, the agent will be unable to view the seatmap and select seats for you. Your reservation will simply display "--" as the seat selection. Oftentimes these codeshare tickets do not allow JL checkin at T-72 hours, so you may not be able to actually get seats until the airport. You can try online checkin with JL here: http://www.jal.co.jp/en/inter/boarding/quic/

You may find more information here:
Flights from US to Japan
Flights from US to Other Asian Destinations


Which Booking Code Am I In?

If you have not viewed your fare at booking, you can follow the below steps to check your booking code:
  1. Visit AA.com and open your itinerary
  2. Visit the URL https://www.aa.com/reservation/print...raryReceipt.do
  3. Your booking code should appear for each flight
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Old Nov 7, 13, 1:12 am
  #61  
 
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Originally Posted by bennyblanco View Post
Just booked 2 x F seats on JAL flight through AA and they let me choose seats when making the reservation. Not sure if that is considered a code share.
It is not considered a codeshare.

Award tickets from AA, at least in biz, let you pick your seat. But they let me OW ruby pick more than my wife -- OW nothing.

Though oddly on the ground at NRT, they have referred to my domestic flights after the international flight by AA codeshare #s despite it being listed on all documents by the JL flight #.
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Old Jun 24, 14, 4:47 am
  #62  
 
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Seat assignment on JAL

We booked through AA and found out that our return flight from Narita is on JAL. We welcome the experience, but we are not able to book our seats in advance. I have called JAL and they say that we can get our seats when we check in 24 hrs before our flight. I really don't like this.

Has anyone been able to book seats in advance on JAL when you book through AA? This is our first experience booking on AA that part part of our flight is through a partner airline.

Thank you
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Old Jun 24, 14, 8:11 am
  #63  
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Welcome to Flyertalk.

We have moved your question from the Japan destination forum to the proper airline forum.

/JDiver
Senior Moderator
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Old Jun 24, 14, 10:22 am
  #64  
 
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Japan Airlines is known to block off certain seats for its own elites (eg JGC, Plat, etc) when it comes to advance seat selection.

Also, advance seat selection is not a guaranteed service for everybody but rather an extra perk for select revenue fare (eg. full-fare Economy) or status holders (Saphhire, JGC or plus) on Japan Airlines.

In short, advanced seat selection is probable but not guaranteed on Japan Airlines, depending on your ticket/status; however, you can always try to check in online T-24 and select your own seats then. By that time, the only seats blocked off would be airport-controlled seats and not possible to get other than in person at the airport check-in counter.

Other than that, Japan Airlines is known for its amazing hospitality and service on-board; safe travels and enjoy JL!!!
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Old Jun 24, 14, 8:56 pm
  #65  
 
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you need to get the JAL reservation number, and then you can get seats through JAL website. You have an American reservation number, but its not the same as the JAL one. If you call American, they can give you the JAL reservation number. I think you can get the JAL reservation code through the website too.

Once you have the JAL reservation code, you can look up reservation in the JAL website provided you have flight info, your name, etc etc....and then if there are seats, you can select one. AA has told me in the past it can't be done too, but I've been able to do it with a JAL reservation code.
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Old Jun 25, 14, 8:32 am
  #66  
 
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Originally Posted by closetasfan View Post
I think you can get the JAL reservation code through the website too.
There is no way to get your JAL PNR from your AA PNR as far as I am aware from either the JAL or AA websites.

You must call AA.
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Old Dec 23, 14, 2:24 am
  #67  
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Backstory: Booked through AA, AA codeshare on JL metal, SGN-NRT.

So I have that error when I try to pull up my reservation on the JAL website where I enter my JL rez number and other info, and it shows my NRT-LAX flight on AA, but not my initial AA(JL) SGN-NRT flight. (This is my return trip, outbound and same issues).

AA was able to select seats for me in Row 50-something. Row 16 is currently showing on EF as open, but JL says those seats are blocked, and AA can't request them.

Does anyone know if I will be able to do OLCI T-24 hours from SGN? I really don't want to show up 3 hours before departure.

TIA.
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Old Dec 23, 14, 2:34 am
  #68  
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Originally Posted by LAXative View Post
Backstory: Booked through AA, AA codeshare on JL metal, SGN-NRT.

So I have that error when I try to pull up my reservation on the JAL website where I enter my JL rez number and other info, and it shows my NRT-LAX flight on AA, but not my initial AA(JL) SGN-NRT flight. (This is my return trip, outbound and same issues).

AA was able to select seats for me in Row 50-something. Row 16 is currently showing on EF as open, but JL says those seats are blocked, and AA can't request them.

Does anyone know if I will be able to do OLCI T-24 hours from SGN? I really don't want to show up 3 hours before departure.

TIA.
You should be able to do OLCI but don't expect you can get row 16
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Old Dec 23, 14, 2:41 am
  #69  
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Originally Posted by JALPak View Post
You should be able to do OLCI but don't expect you can get row 16
Ah, thanks for answering my implied question I'll report back on whether I can OLCI.

Making the trip to SGN at 5am doesn't sound fun to me. I may bank on the fact that SS6 in Y is good enough to make me forget that I'm in the far-rear of the plane. I'm also facing a 1:30 connection, and I want to shower before my longhaul.

Decisions, decisions.
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Old Dec 23, 14, 2:47 am
  #70  
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Originally Posted by LAXative View Post
Ah, thanks for answering my implied question I'll report back on whether I can OLCI.

Making the trip to SGN at 5am doesn't sound fun to me. I may bank on the fact that SS6 in Y is good enough to make me forget that I'm in the far-rear of the plane. I'm also facing a 1:30 connection, and I want to shower before my longhaul.

Decisions, decisions.
1.5 hrs is more than enough for shower. The key is you go to AC instead if there's a line at Sakura Lounge. Usually there's no wait at AC.
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Old Dec 23, 14, 3:14 am
  #71  
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Originally Posted by JALPak View Post
1.5 hrs is more than enough for shower. The key is you go to AC instead if there's a line at Sakura Lounge. Usually there's no wait at AC.
Enough for me... my wife is another story.

(Don't tell her I said that )
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Old Apr 16, 15, 2:20 am
  #72  
 
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Has anyone done this recently? I have the JAL PNR and even the AA boarding passes in my hand, but I still can't select seat/check in online with JAL.
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Old Apr 16, 15, 2:58 pm
  #73  
 
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Originally Posted by zig2 View Post
Has anyone done this recently? I have the JAL PNR and even the AA boarding passes in my hand, but I still can't select seat/check in online with JAL.
I had a very mixed itinerary recently with various legs.

AA codeshare operated by JL - AA selected seats for me (appropriate fare code)
JL flight operated by JL - Able to select myself at 72-hour check-in window (fare code didn't allow for earlier seat selection)
AA codeshare operated by JL - AA couldn't select seat. JL couldn't assign seat. Couldn't even do 72-hour check-in. Ended up with same day check-in and airport agent selected seats.

Only upside is that JL seems to release a small number of seats for online selection so that my last leg still ended with a very good selection, but had me stressing for quite awhile until that morning.
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Old Apr 16, 15, 6:42 pm
  #74  
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I don't want to be accused of cross-posting, but .... I have codeshares from ICN to NRT, then NRT to JFK (and return) on JL metal (or plastic, since one is a B787) but purchased with AA flight numbers. The aa.com said I had to get seats from JL; I called JL to be told I had to get seats from AA. Did this twice before asking for the JL reseervation number. Went to the JL website to find only my onward connecting flights (JFK-DCA and return on AA numbers and metal) were there, but nothing for the JL flights. Called JL in Seoul and Tokyo to be told neither would assign seats. Finally, a kind agent at AA was nice enough to get me seats (numbers in the 40s and 50s because JL has Premium Economy). Went back to the JL website, still nothing for the AA/JL codeshares, just the AA flights in the US. All is very strange. I understand I am only PLAT (oneworld Sapphire), but neither AA or JL seems to have this seating thing down for codeshares.
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Old Apr 29, 15, 11:33 am
  #75  
 
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Got JAL reference number for seat assignment by calling AA.

All online methods failed
- ba.com
- checkmytrip.com
- virtuallythere.com
- aa.com
- jal.com

Once I had the JAL booking reference select seat was easy at
https://www.5931.jal.co.jp/rsvInter/LoginPageDisp.do
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