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-   -   Rome - E-ticket websites down? (https://www.flyertalk.com/forum/italy/2152026-rome-e-ticket-websites-down.html)

CDTraveler Feb 18, 2024 6:27 pm

Rome - E-ticket websites down?
 
For about a week now, I have not been able to get the websites for the Colosseum, the Villa Borghese and a couple other places to load. I've tried both Safari and Firefox, computers and phones - they all get the same message:
"The connection has timed out

An error occurred during a connection to colosseo.it.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web."
I can get broker sites which sell combo passes to the attractions, but I don't need a combo pass. Anybody have a backdoor to these websites, or know what is going on?

PWMTrav Feb 18, 2024 9:22 pm

The official seller for many of these is this site: https://www.coopculture.it/en/tickets/

Give that a go.

rabilancia Feb 19, 2024 7:59 am

These sites are only available during during working hours (local time). I won't try to guess why. Try first thing in the morning & you'll see them up and working.

CDTraveler Feb 19, 2024 5:50 pm


Originally Posted by PWMTrav (Post 36010849)
The official seller for many of these is this site: https://www.coopculture.it/en/tickets/

Give that a go.

Thanks, that worked for the Colosseum, but the Villa Borghese doesn't appear to be on it.


Originally Posted by rabilancia
These sites are only available during during working hours (local time). I won't try to guess why. Try first thing in the morning & you'll see them up and working.

Ya just gotta love Italian bureaucracy :rolleyes:

PWMTrav Feb 19, 2024 5:59 pm


Originally Posted by CDTraveler (Post 36013489)
Thanks, that worked for the Colosseum, but the Villa Borghese doesn't appear to be on it.

Try www.tosc.it for those.

CDTraveler Feb 21, 2024 11:59 am


Originally Posted by PWMTrav (Post 36013515)
Try www.tosc.it for those.

Finally got access to the site when it was up, found a time that worked for me, tried to buy a ticket. The form required not just the usual name/address/email/credit card number, but date and place of birth, gender, and a few more questions that had nothing to do with a simple financial transaction. At that point, I opted out of that site.

I was able to book a ticket for the Galleria Doria Pamphilij with only the usual name/address/email/CC, so opted for that.

PWMTrav Feb 21, 2024 12:43 pm


Originally Posted by CDTraveler (Post 36018819)
Finally got access to the site when it was up, found a time that worked for me, tried to buy a ticket. The form required not just the usual name/address/email/credit card number, but date and place of birth, gender, and a few more questions that had nothing to do with a simple financial transaction. At that point, I opted out of that site.

I was able to book a ticket for the Galleria Doria Pamphilij with only the usual name/address/email/CC, so opted for that.

Yeah that's weird. Probably using that to determine discount eligibility and such, but they really should not require it if you're not claiming any kind of discounted ticket.


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