Please post your Royal Ambassador experiences (Archive Thread 2015)
Dec 4, 2015, 1:17 pm
#271
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,943
InterContinental De La Ville Rome
InterContinental De La Ville Rome
What is your IHG Rewards Club Status?
Spire Royal Ambassador
Were you happy with your stay?
Yes, as usual
What Room did You book and what did you receive?
Booked cheapest advance rate and was upgraded to a very nice executive suite with terrace and view.
How are the Rooms?
Around 35sqm
Superb terrace with great panoramic view over the city (front and back of the hotel)
Comfortable bed.
Very quiet
Classic and elegant design
Renovated marble bathroom with bathtub. Agraria amenities
Flat screen television with good selection of international channels
Kettle
How is the Exec Lounge?
N/A
What was the Good and Bad
Good:
- Very friendly service
- Unbeatable location
- Very good breakfast
- Great terrace (but unfortunately a storm has toppled all the furniture and plants during the night)
- Superb Murano bar
Bad:
- Nothing
Would you stay again?
Yes, definitely.
Pictures of the hotel
Pictures of the city
What is your IHG Rewards Club Status?
Spire Royal Ambassador
Were you happy with your stay?
Yes, as usual
What Room did You book and what did you receive?
Booked cheapest advance rate and was upgraded to a very nice executive suite with terrace and view.
How are the Rooms?
Around 35sqm
Superb terrace with great panoramic view over the city (front and back of the hotel)
Comfortable bed.
Very quiet
Classic and elegant design
Renovated marble bathroom with bathtub. Agraria amenities
Flat screen television with good selection of international channels
Kettle
How is the Exec Lounge?
N/A
What was the Good and Bad
Good:
- Very friendly service
- Unbeatable location
- Very good breakfast
- Great terrace (but unfortunately a storm has toppled all the furniture and plants during the night)
- Superb Murano bar
Bad:
- Nothing
Would you stay again?
Yes, definitely.
Pictures of the hotel
Pictures of the city
Last edited by FLYGVA; Dec 6, 2015 at 7:44 am Reason: added name of property to post instead of post title only
Dec 7, 2015, 1:28 pm
#272
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,943
InterContinental De La Ville Rome
What is your IHG Rewards Club Status?
Spire Royal Ambassador
Were you happy with your stay?
Absolutely. Stayed again at this property only 2 weeks after my previous stay, and had the same wonderful experience.
What Room did You book and what did you receive?
Booked cheapest advance rate and was upgraded to a very nice executive suite with terrace and view.
How are the Rooms?
Around 35sqm
Superb terrace with great panoramic view over the city (front and back of the hotel)
Comfortable bed.
Very quiet
Classic and elegant design
Renovated marble bathroom with bathtub. Agraria amenities
Flat screen television with good selection of international channels
Kettle
How is the Exec Lounge?
N/A
What was the Good and Bad
Good:
- Very friendly service
- Unbeatable location
- Very good breakfast (at a discount price of EUR25, which definitely worth it)
- Great terrace (and wonderful weather)
- Superb Murano bar
Bad:
- Nothing
Would you stay again?
Yes, definitely.
Great value for RAs!!
Pictures of the hotel
Pictures of the city
Spire Royal Ambassador
Were you happy with your stay?
Absolutely. Stayed again at this property only 2 weeks after my previous stay, and had the same wonderful experience.
What Room did You book and what did you receive?
Booked cheapest advance rate and was upgraded to a very nice executive suite with terrace and view.
How are the Rooms?
Around 35sqm
Superb terrace with great panoramic view over the city (front and back of the hotel)
Comfortable bed.
Very quiet
Classic and elegant design
Renovated marble bathroom with bathtub. Agraria amenities
Flat screen television with good selection of international channels
Kettle
How is the Exec Lounge?
N/A
What was the Good and Bad
Good:
- Very friendly service
- Unbeatable location
- Very good breakfast (at a discount price of EUR25, which definitely worth it)
- Great terrace (and wonderful weather)
- Superb Murano bar
Bad:
- Nothing
Would you stay again?
Yes, definitely.
Great value for RAs!!
Pictures of the hotel
Pictures of the city
Dec 7, 2015, 11:55 pm
#273
Join Date: Jan 2006
Location: Amsterdam
Programs: EK Platinum, FB Ulti PFL, Marriott Ambassador, IHG Spire RA
Posts: 70
Intercontinental Johannesburg O.R. Tambo airport
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked executive room and was not upgraded
How are the rooms?
Around 45sqm, corner room
Elegant interior design.
Bedroom with very comfortable bed
Bathroom with bathtub, walk-in rain forest shower, two sinks and small toilet
Flat screen television set with moderate selection of international channels
Bose wave system, Kettle, Nespresso machine
Very quiet
How is the exec. lounge?
No Access, not sure if there is one
What was your welcome gift?
Selection card at arrival and a business card holder in the room
Did you receive fruit in the room?
2 apples and a 33cl bottle of lemonade on a plate
What was good and what was bad?
GOOD
- Very attentive staff and speedy laundry service
- Elegant decor and atmosphere
- Nice breakfast selection
- Directly opposite international arrivals
BAD
- No room upgrade (although the lady at check-in told me this was an upgraded room)
- Internet very slow
Value for $ or IHG Rewards Club Points? Would you return?
Only if I have a reason to stay at the airport. IC Sandton has better value, location and RA recognition
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked executive room and was not upgraded
How are the rooms?
Around 45sqm, corner room
Elegant interior design.
Bedroom with very comfortable bed
Bathroom with bathtub, walk-in rain forest shower, two sinks and small toilet
Flat screen television set with moderate selection of international channels
Bose wave system, Kettle, Nespresso machine
Very quiet
How is the exec. lounge?
No Access, not sure if there is one
What was your welcome gift?
Selection card at arrival and a business card holder in the room
Did you receive fruit in the room?
2 apples and a 33cl bottle of lemonade on a plate
What was good and what was bad?
GOOD
- Very attentive staff and speedy laundry service
- Elegant decor and atmosphere
- Nice breakfast selection
- Directly opposite international arrivals
BAD
- No room upgrade (although the lady at check-in told me this was an upgraded room)
- Internet very slow
Value for $ or IHG Rewards Club Points? Would you return?
Only if I have a reason to stay at the airport. IC Sandton has better value, location and RA recognition
Last edited by HaikoW; Dec 8, 2015 at 1:36 pm Reason: added internet remark
Dec 20, 2015, 3:37 am
#274
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
IC Hong Kong
IC Hong Kong
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very
Which room did you book and which upgrade did you receive?
3 nights. First night with points, 2nd and 3rd night with Ambassador Voucher, booked cheapest Harbour View room.
Got my usual upgrade to a junior suite with full harbour view (the one with the two big windows in the middle of the building).
How are the rooms?
Not too big for a junior suite, getting a bit old but very well kept. Great view. Huge bathtub.
How is the exec. lounge?
Great. Good breakfast, great high tea, happy hour still good, but the scaled a bit back (no deserts for example).
Did you receive a welcome gift?
Yes. One tiny pouch of tea, just enough for one pot. Looks a bit cheap.
How was the minibar?
Still very good, but also less content than before (no more expensive cognac etc)
What was good and what was bad?
-Good
View
Service
Upgrade, especially to Harbor view junior suite from points
-Bad
Location is a bit isolated
Hotel is older, but very well kept
Value for $ or Priority Club Points?
Perfect value for points and the voucher, otherwise this place is a bit expensive, even for Hong Kong
Would you return?
Absolutely
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very
Which room did you book and which upgrade did you receive?
3 nights. First night with points, 2nd and 3rd night with Ambassador Voucher, booked cheapest Harbour View room.
Got my usual upgrade to a junior suite with full harbour view (the one with the two big windows in the middle of the building).
How are the rooms?
Not too big for a junior suite, getting a bit old but very well kept. Great view. Huge bathtub.
How is the exec. lounge?
Great. Good breakfast, great high tea, happy hour still good, but the scaled a bit back (no deserts for example).
Did you receive a welcome gift?
Yes. One tiny pouch of tea, just enough for one pot. Looks a bit cheap.
How was the minibar?
Still very good, but also less content than before (no more expensive cognac etc)
What was good and what was bad?
-Good
View
Service
Upgrade, especially to Harbor view junior suite from points
-Bad
Location is a bit isolated
Hotel is older, but very well kept
Value for $ or Priority Club Points?
Perfect value for points and the voucher, otherwise this place is a bit expensive, even for Hong Kong
Would you return?
Absolutely
Dec 22, 2015, 2:22 pm
#275
Join Date: Dec 2012
Location: Seattle, WA
Programs: AS MVP Gold, IHG Spire Ambassador, Hyatt Globalist, SPG Gold, WR, AA Gold, Friend of Dorothy
Posts: 144
IC Shangahi Pudong
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
The two nights I stayed there were good. The staff in the lounge were fun and attentive. Other than that, the stsy was not memerable.
Which room did you book and which upgrade did you receive?
I booked cheapest room and received a mid floor standard room. I emailed 3 days prior and asked for 2 beds. At check in I was offered a suite or club lounge access. I chose the lounge.
How are the rooms?
It was good. But honestly, 2 weeks later, I don't remember it at all.
How is the exec. lounge?
Great. The staff poured the wine heavy. I liked the breakfast options which included good western and Chinese.
Did you receive a welcome gift?
Lovely chop sticks and fruit.
How was the minibar?
There wasn't much in there.
What was good and what was bad?
-Good
Location, lounge
-Bad
The averageness of the experience.
Value for $ or Priority Club Points?
Around 600Ą a night which I felt was a good value.
Would you return?
Prefer IC Puxi.
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
The two nights I stayed there were good. The staff in the lounge were fun and attentive. Other than that, the stsy was not memerable.
Which room did you book and which upgrade did you receive?
I booked cheapest room and received a mid floor standard room. I emailed 3 days prior and asked for 2 beds. At check in I was offered a suite or club lounge access. I chose the lounge.
How are the rooms?
It was good. But honestly, 2 weeks later, I don't remember it at all.
How is the exec. lounge?
Great. The staff poured the wine heavy. I liked the breakfast options which included good western and Chinese.
Did you receive a welcome gift?
Lovely chop sticks and fruit.
How was the minibar?
There wasn't much in there.
What was good and what was bad?
-Good
Location, lounge
-Bad
The averageness of the experience.
Value for $ or Priority Club Points?
Around 600Ą a night which I felt was a good value.
Would you return?
Prefer IC Puxi.
Dec 22, 2015, 2:34 pm
#276
Join Date: Dec 2012
Location: Seattle, WA
Programs: AS MVP Gold, IHG Spire Ambassador, Hyatt Globalist, SPG Gold, WR, AA Gold, Friend of Dorothy
Posts: 144
IC Austin
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
I stayed here 5 nights and found it to be a comfortable room, great in house restaurant, minimal - yet complementary - lounge access, and very poor housekeeping.
Which room did you book and which upgrade did you receive?
Booked cheapest (queen bed) amd upgraded to corner suite. The suite is two room with double french door separating the two. The living room has a sink kitchen like counters and a pull out bed in the couch. We had a partial view of the Capitol building. The bathroom is okay size with a tub shower.
How are the rooms?
Described above.
How is the exec. lounge?
Breakfast was consistently good. Happy hour was limited food choices however liquor, wine and champaign are available. The lounge had longer hours than most and open till 11am for breakfast and 530 to 8 for dinner. Beer, sodas and water are available till 10pm.
Did you receive a welcome gift?
No gift and no fruit. The only mention of Royal Ambassador status was at check in which was very fast and smooth.
How was the minibar?
Great. Lovely champagne! It also has white and red wine, 2 shiners, 2 other beers, plenty of spirits, whiskey amd bourbon. The only non alcohol beverages was 2 flavored ice teasand 2 red bull. I would have liked juises.
What was good and what was bad?
-Good
Complimentary lounge access
Roaring Forks restaurant in house
Mini bar
-Bad
My room was cleaned once in 5 days despite requests for additional cleaning and ample time with the do not desturbe sign removed.
I would have liked the mini bar refilled. I asked 4th day and they did.
No gift or fruit.
Value for $ or Priority Club Points?
I spend around $130 per night which I think is great value.
Would you return?
Yes
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
I stayed here 5 nights and found it to be a comfortable room, great in house restaurant, minimal - yet complementary - lounge access, and very poor housekeeping.
Which room did you book and which upgrade did you receive?
Booked cheapest (queen bed) amd upgraded to corner suite. The suite is two room with double french door separating the two. The living room has a sink kitchen like counters and a pull out bed in the couch. We had a partial view of the Capitol building. The bathroom is okay size with a tub shower.
How are the rooms?
Described above.
How is the exec. lounge?
Breakfast was consistently good. Happy hour was limited food choices however liquor, wine and champaign are available. The lounge had longer hours than most and open till 11am for breakfast and 530 to 8 for dinner. Beer, sodas and water are available till 10pm.
Did you receive a welcome gift?
No gift and no fruit. The only mention of Royal Ambassador status was at check in which was very fast and smooth.
How was the minibar?
Great. Lovely champagne! It also has white and red wine, 2 shiners, 2 other beers, plenty of spirits, whiskey amd bourbon. The only non alcohol beverages was 2 flavored ice teasand 2 red bull. I would have liked juises.
What was good and what was bad?
-Good
Complimentary lounge access
Roaring Forks restaurant in house
Mini bar
-Bad
My room was cleaned once in 5 days despite requests for additional cleaning and ample time with the do not desturbe sign removed.
I would have liked the mini bar refilled. I asked 4th day and they did.
No gift or fruit.
Value for $ or Priority Club Points?
I spend around $130 per night which I think is great value.
Would you return?
Yes
Dec 26, 2015, 2:29 pm
#277
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: IHG Royal Ambassador
Posts: 817
InterContinental Osaka
InterContinental Osaka
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes as always.
Which room did you book and which upgrade did you receive?
Booked the Deluxe Room Received Two Bedroom Deluxe Residence Suite with Club Access. Usually they don't upgrade to this room from the Deluxe Room, but due to high occupancy of holiday season, They offered 5?6 level upgrade.
How are the rooms?
108sqm suite well appointed room. Total room size is huge, but each room sizes are smaller than the One Bed Room Residence Suite. 3x 45inch LCD TV, Bose surround audio system, Kitchenette and Washing Machine have equipped. Great mini-bar selections (Japanese SAKE, SUNTORY's high-end Japanese whisky "Hibiki", and the House wine was the 3rd label of Chateau Haut Brion, of course full-bottle! Moreover, recently they added half bottle of Louis-Roederer Champagne in the mini-bar!^^^)
Video of Two Bedroom Deluxe Residence Suite:
How is the exec. lounge?
Still keeping one of the best F&B services in Japanese InterContinental. Great Liquor selections in the cocktail time included Louis-Roederer Champagne and Remy Matine XO Cognac.
What was your welcome gift?
Two of Full bottle of Louis-Roederer Champagne (Brut&Rose), TWG Tea set.
Did you receive fruit in the room?
Yes
What was good?
Great Fitness room, SPA, Club rounge F&B presentation, and good quality of bath amenities.
What was bad?
Nothing.
Value for $ or Rewards Club Points?
Yes, Absolutely.
Would you return?
Definitely.
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes as always.
Which room did you book and which upgrade did you receive?
Booked the Deluxe Room Received Two Bedroom Deluxe Residence Suite with Club Access. Usually they don't upgrade to this room from the Deluxe Room, but due to high occupancy of holiday season, They offered 5?6 level upgrade.
How are the rooms?
108sqm suite well appointed room. Total room size is huge, but each room sizes are smaller than the One Bed Room Residence Suite. 3x 45inch LCD TV, Bose surround audio system, Kitchenette and Washing Machine have equipped. Great mini-bar selections (Japanese SAKE, SUNTORY's high-end Japanese whisky "Hibiki", and the House wine was the 3rd label of Chateau Haut Brion, of course full-bottle! Moreover, recently they added half bottle of Louis-Roederer Champagne in the mini-bar!^^^)
Video of Two Bedroom Deluxe Residence Suite:
How is the exec. lounge?
Still keeping one of the best F&B services in Japanese InterContinental. Great Liquor selections in the cocktail time included Louis-Roederer Champagne and Remy Matine XO Cognac.
What was your welcome gift?
Two of Full bottle of Louis-Roederer Champagne (Brut&Rose), TWG Tea set.
Did you receive fruit in the room?
Yes
What was good?
Great Fitness room, SPA, Club rounge F&B presentation, and good quality of bath amenities.
What was bad?
Nothing.
Value for $ or Rewards Club Points?
Yes, Absolutely.
Would you return?
Definitely.
Last edited by Raynyan; Nov 27, 2016 at 11:56 pm
Dec 26, 2015, 4:40 pm
#278
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,917
InterContinental Osaka
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes as always.
Which room did you book and which upgrade did you receive?
Booked the Deluxe Room Received Two Bedroom Deluxe Residence Suite with Club Access. Usually they don't upgrade to this room from the Deluxe Room, but due to high occupancy of holiday season, They offered 5?6 level upgrade.
How are the rooms?
108sqm suite well appointed room. Total room size is huge, but each room sizes are smaller than the One Bed Room Residence Suite. 3x 45inch LCD TV, Bose surround audio system, Kitchenette and Washing Machine have equipped. Great mini-bar selections (Japanese SAKE, SUNTORY's high-end Japanese whisky "Hibiki", and the House wine was the 3rd label of Chateau Haut Brion, of course full-bottle! Moreover, recently they added half bottle of Louis-Roederer Champagne in the mini-bar!^^^)
Video of Two Bedroom Deluxe Residence Suite:
https://www.youtube.com/watch?v=jWPMAoOb2AM
How is the exec. lounge?
Still keeping one of the best F&B services in Japanese InterContinental. Great Liquor selections in the cocktail time included Louis-Roederer Champagne and Remy Matine XO Cognac.
What was your welcome gift?
Two of Full bottle of Louis-Roederer Champagne (Brut&Rose), TWG Tea set.
Did you receive fruit in the room?
Yes
What was good?
Great Fitness room, SPA, Club rounge F&B presentation, and good quality of bath amenities.
What was bad?
Nothing.
Value for $ or Rewards Club Points?
Yes, Absolutely.
Would you return?
Definitely.
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes as always.
Which room did you book and which upgrade did you receive?
Booked the Deluxe Room Received Two Bedroom Deluxe Residence Suite with Club Access. Usually they don't upgrade to this room from the Deluxe Room, but due to high occupancy of holiday season, They offered 5?6 level upgrade.
How are the rooms?
108sqm suite well appointed room. Total room size is huge, but each room sizes are smaller than the One Bed Room Residence Suite. 3x 45inch LCD TV, Bose surround audio system, Kitchenette and Washing Machine have equipped. Great mini-bar selections (Japanese SAKE, SUNTORY's high-end Japanese whisky "Hibiki", and the House wine was the 3rd label of Chateau Haut Brion, of course full-bottle! Moreover, recently they added half bottle of Louis-Roederer Champagne in the mini-bar!^^^)
Video of Two Bedroom Deluxe Residence Suite:
https://www.youtube.com/watch?v=jWPMAoOb2AM
How is the exec. lounge?
Still keeping one of the best F&B services in Japanese InterContinental. Great Liquor selections in the cocktail time included Louis-Roederer Champagne and Remy Matine XO Cognac.
What was your welcome gift?
Two of Full bottle of Louis-Roederer Champagne (Brut&Rose), TWG Tea set.
Did you receive fruit in the room?
Yes
What was good?
Great Fitness room, SPA, Club rounge F&B presentation, and good quality of bath amenities.
What was bad?
Nothing.
Value for $ or Rewards Club Points?
Yes, Absolutely.
Would you return?
Definitely.
Dec 26, 2015, 5:56 pm
#279
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: IHG Royal Ambassador
Posts: 817
Dec 27, 2015, 7:50 am
#280
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,943
InterContinental Lisbon
InterContinental Lisbon
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, very impressed by the quality of service.
Which room did you book and which upgrade did you receive?
Booked best advance rate, and had a choice between club room with city view or Executive Suite with Eduardo VII view. I chose this time the latter one.
How are the rooms?
Around 55sqm. More a large room than a suite
Seating area with desk and sofas.
Comfortable bed.
Nice marble bathroom with double sink, bathtub, separate multi-jet shower. Very nice Castelbel amenities (love the smell).
Dressing area.
Flatscreen television with large selection of international channels.
No iPhone dock. Sony mini-chain
Delta expresso machine, kettle
Elegant classic design
Very quiet.
View over the park
Impressive minibar with massive selection of wine, porto wine, champagne, liquors (but strangely no Diet Coke)
Bottle of Porto wine as welcome gift.
How is the exec. lounge?
The lounge has been recently renovated (comfortable, but maybe more Dubai than Lisbon). It is located on the ground floor, next to the reception.
No view but pleasant atmosphere
Great staff
Cold and warm evening canapés and alcohol selection in the evening (but unfortunately only until 7pm)
Good breakfast with ŕ la carte choice
Open until 11pm
What was good and what was bad?
Good
- Central location, 15 minutes walk to the Bairro Alto historical district. Metro station is at 5 minutes walk to the hotel
- Great attentive and smiling staff
- Very good club lounge (evening salads and soups would be welcomed still)
Bad
Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Absolutely.
Pictures of the hotel
Pictures of the city
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, very impressed by the quality of service.
Which room did you book and which upgrade did you receive?
Booked best advance rate, and had a choice between club room with city view or Executive Suite with Eduardo VII view. I chose this time the latter one.
How are the rooms?
Around 55sqm. More a large room than a suite
Seating area with desk and sofas.
Comfortable bed.
Nice marble bathroom with double sink, bathtub, separate multi-jet shower. Very nice Castelbel amenities (love the smell).
Dressing area.
Flatscreen television with large selection of international channels.
No iPhone dock. Sony mini-chain
Delta expresso machine, kettle
Elegant classic design
Very quiet.
View over the park
Impressive minibar with massive selection of wine, porto wine, champagne, liquors (but strangely no Diet Coke)
Bottle of Porto wine as welcome gift.
How is the exec. lounge?
The lounge has been recently renovated (comfortable, but maybe more Dubai than Lisbon). It is located on the ground floor, next to the reception.
No view but pleasant atmosphere
Great staff
Cold and warm evening canapés and alcohol selection in the evening (but unfortunately only until 7pm)
Good breakfast with ŕ la carte choice
Open until 11pm
What was good and what was bad?
Good
- Central location, 15 minutes walk to the Bairro Alto historical district. Metro station is at 5 minutes walk to the hotel
- Great attentive and smiling staff
- Very good club lounge (evening salads and soups would be welcomed still)
Bad
Nothing
Value for $ or IHG Rewards Club Points? Would you return?
Absolutely.
Pictures of the hotel
Pictures of the city
Last edited by FLYGVA; Dec 28, 2015 at 6:27 am Reason: adding name of property to post instead of post title only
Dec 28, 2015, 6:47 pm
#281
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
IC San Juan Puerto Rico
IC San Juan (Puerto Rico)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Absolutely!
Which room did you book and which upgrade did you receive?
Booked a standard room, one night using points, one night paid. Was originally upgraded to a Junior Suite City View for both nights. I called and asked if I could have one of their ocean view suites, and they didn't hesitate. They gave it to me for both nights. What an amazing suite! There are only 2 in the entire hotel, FYI.
How are the rooms?
The suite was beautiful. Newly renovated, separate living room, dining area, and bedroom. Two balconies overlooking the pool area and ocean.
How is the exec. lounge?
The exec lounge was just OK. Basic beer, wine, and snacks. It's located right off the lobby. The thing that bothered me was that they are super strict about their hours. I asked for a beer at 7:35PM and was declined because they put everything away at 7:30.
Did you receive a welcome gift?
Some fruit and a bag of Puerto Rican coffee.
How was the minibar?
Minibar was very good. Premium spirits and wines.
What was good and what was bad?
-Good
Amazing upgrade. Free club access. Beautiful resort, pool, and beach.
-Bad
The casino was a bit small and depressing.
Value for $ or Priority Club Points?
Excellent value on points. It can get a bit expensive though when paying ($300+).
Would you return?[/QUOTE]
I'd love to!
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Absolutely!
Which room did you book and which upgrade did you receive?
Booked a standard room, one night using points, one night paid. Was originally upgraded to a Junior Suite City View for both nights. I called and asked if I could have one of their ocean view suites, and they didn't hesitate. They gave it to me for both nights. What an amazing suite! There are only 2 in the entire hotel, FYI.
How are the rooms?
The suite was beautiful. Newly renovated, separate living room, dining area, and bedroom. Two balconies overlooking the pool area and ocean.
How is the exec. lounge?
The exec lounge was just OK. Basic beer, wine, and snacks. It's located right off the lobby. The thing that bothered me was that they are super strict about their hours. I asked for a beer at 7:35PM and was declined because they put everything away at 7:30.
Did you receive a welcome gift?
Some fruit and a bag of Puerto Rican coffee.
How was the minibar?
Minibar was very good. Premium spirits and wines.
What was good and what was bad?
-Good
Amazing upgrade. Free club access. Beautiful resort, pool, and beach.
-Bad
The casino was a bit small and depressing.
Value for $ or Priority Club Points?
Excellent value on points. It can get a bit expensive though when paying ($300+).
Would you return?[/QUOTE]
I'd love to!
Last edited by FLYGVA; Dec 30, 2015 at 7:15 am Reason: adding name of property to post instead of post title only
Dec 28, 2015, 6:55 pm
#282
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
IC Dallas
IC Dallas
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much so.
Which room did you book and which upgrade did you receive?
Booked standard, received executive suite.
How are the rooms?
The executive suite is the third highest room category. It's a bi-level suite on the hotel's top floor. The living room is on the bottom floor, and the bedroom is up two sets of stairs above it. I like the design of the room...it makes it feel like an apartment or condo which is nice when you're traveling on business and want to feel at home.
How is the exec. lounge?
The lounge is nice, and very quiet. There is a continental breakfast in the morning, and happy hour each night from 1730-1930. Some wines and a nice selection of beers. There were some snacks, cheese and crackers, fruit, and chicken wings.
Did you receive a welcome gift?
Chocolates and fruit.
How was the minibar?
Minibar is great. Excellent selection of everything. Juices, waters, sodas, energy drinks. Tons of nips, two bottles each of everything else (white wine, red wine, champagne, etc.)
What was good and what was bad?
-Good
Nice upgrade. Free club lounge access. The property itself is beautiful, with a very nice lobby and bar.
-Bad
Nothing. The hotel isn't really near downtown Dallas, but there are a ton of restaurants and shops nearby.
Value for $ or Priority Club Points?
Excellent value. At near $100 per night, this would be an excellent location to spend some nights towards RA qualification. It's one of the cheaper IC locations in the program (similar in price to IC Chicago and IC Tampa). And for around $100 a night you can't beat the room, club lounge, and free mini bar.
Would you return?[/QUOTE]
Yes, definitely.
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much so.
Which room did you book and which upgrade did you receive?
Booked standard, received executive suite.
How are the rooms?
The executive suite is the third highest room category. It's a bi-level suite on the hotel's top floor. The living room is on the bottom floor, and the bedroom is up two sets of stairs above it. I like the design of the room...it makes it feel like an apartment or condo which is nice when you're traveling on business and want to feel at home.
How is the exec. lounge?
The lounge is nice, and very quiet. There is a continental breakfast in the morning, and happy hour each night from 1730-1930. Some wines and a nice selection of beers. There were some snacks, cheese and crackers, fruit, and chicken wings.
Did you receive a welcome gift?
Chocolates and fruit.
How was the minibar?
Minibar is great. Excellent selection of everything. Juices, waters, sodas, energy drinks. Tons of nips, two bottles each of everything else (white wine, red wine, champagne, etc.)
What was good and what was bad?
-Good
Nice upgrade. Free club lounge access. The property itself is beautiful, with a very nice lobby and bar.
-Bad
Nothing. The hotel isn't really near downtown Dallas, but there are a ton of restaurants and shops nearby.
Value for $ or Priority Club Points?
Excellent value. At near $100 per night, this would be an excellent location to spend some nights towards RA qualification. It's one of the cheaper IC locations in the program (similar in price to IC Chicago and IC Tampa). And for around $100 a night you can't beat the room, club lounge, and free mini bar.
Would you return?[/QUOTE]
Yes, definitely.
Last edited by FLYGVA; Dec 30, 2015 at 7:15 am Reason: adding name of property to post instead of post title only
Jan 1, 2016, 8:24 am
#284
Moderator: InterContinental Hotels and Germany
Join Date: Oct 2002
Posts: 6,551
Thank you all for your contributions to this thread, sharing you experience in various hotels around the globe from the perspective of a Royal Ambassador.
The thread for 2016 is now open and could be found here
http://www.flyertalk.com/forum/inter...es-2016-a.html
This thread is now "unsticked" and will remain open for a couple of days in case there are any question regarding posts in this thread but will be closed without further notice.
Please post your stays from now on in the thread mentioned above.
Happy new year and safe travels
FLYGVA
for The IHG Forum moderation team
The thread for 2016 is now open and could be found here
http://www.flyertalk.com/forum/inter...es-2016-a.html
This thread is now "unsticked" and will remain open for a couple of days in case there are any question regarding posts in this thread but will be closed without further notice.
Please post your stays from now on in the thread mentioned above.
Happy new year and safe travels
FLYGVA
for The IHG Forum moderation team
